Anyone deal with Michael Pohler?
SidePocket
Posts: 2,901 ✭✭✭
This isn't a big deal, more of an irritation, but I wonder how to respond. I bought several raw NM cards from Michael Pohler, beautifully centered, and when they arrived they were not the ones pictured. They were miscut, o/c, and one had print lines. I emailed him and he responded to return them for refund, which I just did, but this is the first time I've bought cards on eBay that were switched out like this.
Like I said they weren't expensive cards but the repackaging, trip to the post office, and postage make this a definite waste of time.
Should I neg him?
Anyone else had dealings with him?
Like I said they weren't expensive cards but the repackaging, trip to the post office, and postage make this a definite waste of time.
Should I neg him?
Anyone else had dealings with him?
"Molon Labe"
0
Comments
Brian
Working on the following: 1970 Baseball PSA, 1970-1976 Raw, World Series Subsets PSA, 1969 Expansion Teams PSA, Fleer World Series Sets, Texas Rangers Topps Run 1972-1989
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Successful deals to date: thedudeabides,gameusedhoop,golfcollector,tigerdean,treetop,bkritz, CapeMOGuy,WeekendHacker,jeff8877,backbidder,Salinas,milbroco,bbuckner22,VitoCo1972,ddfamf,gemint,K,fatty macs,waltersobchak,dboneesq
IMF
Yuck. Neg coming as soon as refund hits.
"Molon Labe"
Working on the following: 1970 Baseball PSA, 1970-1976 Raw, World Series Subsets PSA, 1969 Expansion Teams PSA, Fleer World Series Sets, Texas Rangers Topps Run 1972-1989
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Successful deals to date: thedudeabides,gameusedhoop,golfcollector,tigerdean,treetop,bkritz, CapeMOGuy,WeekendHacker,jeff8877,backbidder,Salinas,milbroco,bbuckner22,VitoCo1972,ddfamf,gemint,K,fatty macs,waltersobchak,dboneesq
<< <i>His seller name is michaelpohler and has over 20k sales. His auctions state "see scan". He responded same day to my email and I did tell him the cards were not the ones in the scans. His response was simply "please ship back for full refund".
Yuck. Neg coming as soon as refund hits. >>
Possible he made an honest mistake?
Why neg him if he is taking the item back and refunding your money?
Why not give the poor fellow the benefit of the doubt? Maybe it was an honest mistake. And he seems to be owning up to it quickly.
When that happens to me, I email the seller, in a pleasant tone, and say that "it looks like one of your people made a mistake here and sent me the wrong card."
The correct one arrives within days.
Nick
<< <i>I agree with msasssin.
Why not give the poor fellow the benefit of the doubt? Maybe it was an honest mistake. And he seems to be owning up to it quickly.
When that happens to me, I email the seller, in a pleasant tone, and say that "it looks like one of your people made a mistake here and sent me the wrong card."
The correct one arrives within days.
Nick >>
Here's my problem with that, and I admit it's a tough stance.
Overgraders and switch artists LOVE that attitude - simply refund the few who complain and live off the feedback from the ones who don't notice or don't neg you. The ONE time I bought from waverly, he offered up a refund right away. The occasional "caught ya" is a cost of doing business for him.
Now, I'm not trying to throw stones at this seller, as only the buyer can gauge the tone of his response, but I would be more lenient if the seller offered up some sort of "oops, I must have got my lots mixed up" or some sort of detailed explanation. The "just send them back" is a cookie-cutter reply to avoid the Neg 99% of the time, IMO.
Working on the following: 1970 Baseball PSA, 1970-1976 Raw, World Series Subsets PSA, 1969 Expansion Teams PSA, Fleer World Series Sets, Texas Rangers Topps Run 1972-1989
----------------------
Successful deals to date: thedudeabides,gameusedhoop,golfcollector,tigerdean,treetop,bkritz, CapeMOGuy,WeekendHacker,jeff8877,backbidder,Salinas,milbroco,bbuckner22,VitoCo1972,ddfamf,gemint,K,fatty macs,waltersobchak,dboneesq
how come we've never heard about a buyer who got a better example than the scan?
<< <i>Possible he made an honest mistake?
Why neg him if he is taking the item back and refunding your money? >>
If it was one card only, I would be much more likely to give the seller the benefit of the doubt. But the OP said he bought several cards and NONE of them were the cards pictured. Particularly as a high-volume seller, it is almost certain he knew exactly what he was doing.
If the seller follows through on his promise to refund, and the refund is handled promptly, IMO the proper feedback for this transaction is neutral. If there are any hassles at all with getting the refund, then neg.
-CDs Nuts, 1/20/14
*1956 Topps baseball- 97.4% complete, 7.24 GPA
*Clemente basic set: 85.0% complete, 7.89 GPA
<< <i>
<< <i>Possible he made an honest mistake?
Why neg him if he is taking the item back and refunding your money? >>
If it was one card only, I would be much more likely to give the seller the benefit of the doubt. But the OP said he bought several cards and NONE of them were the cards pictured. Particularly as a high-volume seller, it is almost certain he knew exactly what he was doing.
If the seller follows through on his promise to refund, and the refund is handled promptly, IMO the proper feedback for this transaction is neutral. If there are any hassles at all with getting the refund, then neg. >>
Well said...I've always felt that a Neutral is for a bad purchase with a rectified situation and negative if you have to file a dispute.
Brian
<< <i>
<< <i>
<< <i>Possible he made an honest mistake?
Why neg him if he is taking the item back and refunding your money? >>
If it was one card only, I would be much more likely to give the seller the benefit of the doubt. But the OP said he bought several cards and NONE of them were the cards pictured. Particularly as a high-volume seller, it is almost certain he knew exactly what he was doing.
If the seller follows through on his promise to refund, and the refund is handled promptly, IMO the proper feedback for this transaction is neutral. If there are any hassles at all with getting the refund, then neg. >>
Well said...I've always felt that a Neutral is for a bad purchase with a rectified situation and negative if you have to file a dispute.
Brian >>
Again, so any shady seller can just roll the dice, cheat like hell, and avoid negs simply by refunding the few folks who complain? THAT is how serial bad sellers maintain great feedback.
Working on the following: 1970 Baseball PSA, 1970-1976 Raw, World Series Subsets PSA, 1969 Expansion Teams PSA, Fleer World Series Sets, Texas Rangers Topps Run 1972-1989
----------------------
Successful deals to date: thedudeabides,gameusedhoop,golfcollector,tigerdean,treetop,bkritz, CapeMOGuy,WeekendHacker,jeff8877,backbidder,Salinas,milbroco,bbuckner22,VitoCo1972,ddfamf,gemint,K,fatty macs,waltersobchak,dboneesq
<< <i>His seller name is michaelpohler and has over 20k sales. His auctions state "see scan". He responded same day to my email and I did tell him the cards were not the ones in the scans. His response was simply "please ship back for full refund".
Yuck. Neg coming as soon as refund hits. >>
Did he give a refund on the original and return shipping? If not neg! I purchased cards from a "platinum powerseller" that included some of the worst fakes ('60 Topps) I had ever seen. complained, shipped back for refund. Originally paid about $70 plus $9 in shipping. Only received refund on original purchase price ($70) and my cost for return shipping *$2.75 so the seller still made money on the returned sale. Complete BS! eBay of course offered no help...to me.
1973 Topps Tigers
1981 Topps Tigers
4 Sale/trade
I was not happy with his estimate of grade either time and stopped looking at his auctions.
Good luck.
<< <i>
<< <i>
<< <i>
<< <i>Possible he made an honest mistake?
Why neg him if he is taking the item back and refunding your money? >>
If it was one card only, I would be much more likely to give the seller the benefit of the doubt. But the OP said he bought several cards and NONE of them were the cards pictured. Particularly as a high-volume seller, it is almost certain he knew exactly what he was doing.
If the seller follows through on his promise to refund, and the refund is handled promptly, IMO the proper feedback for this transaction is neutral. If there are any hassles at all with getting the refund, then neg. >>
Well said...I've always felt that a Neutral is for a bad purchase with a rectified situation and negative if you have to file a dispute.
Brian >>
Again, so any shady seller can just roll the dice, cheat like hell, and avoid negs simply by refunding the few folks who complain? THAT is how serial bad sellers maintain great feedback. >>
I totally understand what you are saying...
Can't you leave a Neutral and leave a comment that warns people he is shady and sends lesser grade cards?
Again, it is quite possible it was a seller mistake, right? However, it does sound like the seller is shady.
This thread is another perfect example of why people need to buy Raw cards in person or from an established seller who is known for selling Raw cards. Yes the seller in this case might have great feedback on ebay, but it doesn't mean he's a good Raw seller.
Also.....
Don't I see a TON of threads in this forum of how upset our members get when neg'd for an honest mistake?
Bottom line...
I hope the OP gets his money back and I'm sure he will leave the feedback he feels is correct.
I don't think there is a wrong feedback in this situation. Just depends on the person leaving the feedback IMO.
Respectfully,
Brian
<< <i>
I totally understand what you are saying...
Can't you leave a Neutral and leave a comment that warns people he is shady and sends lesser grade cards?
Again, it is quite possible it was a seller mistake, right? However, it does sound like the seller is shady.
This thread is another perfect example of why people need to buy Raw cards in person or from an established seller who is known for selling Raw cards. Yes the seller in this case might have great feedback on ebay, but it doesn't mean he's a good Raw seller.
Also.....
Don't I see a TON of threads in this forum of how upset our members get when neg'd for an honest mistake?
Bottom line...
I hope the OP gets his money back and I'm sure he will leave the feedback he feels is correct.
I don't think there is a wrong feedback in this situation. Just depends on the person leaving the feedback IMO.
Respectfully,
Brian >>
I know my take is harsh, and is based on the difficulty of finding those solid sellers when the shady guys have such clean feedback. It could be an honest mistake, but the seller didn't offer up that explanation. If I switched two auction lots, I would damn sure say that since some other buyer clearly got better than expected cards.
Also, switching two Ebay lots (or groups of lots in this case) is the only plausible "honest mistake" scenario here unless he's not smart enough to take his sell lots from the scanner straight into a "it's on Ebay now" stash to keep them organized.
BTW, I think many buyers tend to ignore the comments of the neutrals, especially for sellers in the high 90's percent-wise. I know I used to.
Working on the following: 1970 Baseball PSA, 1970-1976 Raw, World Series Subsets PSA, 1969 Expansion Teams PSA, Fleer World Series Sets, Texas Rangers Topps Run 1972-1989
----------------------
Successful deals to date: thedudeabides,gameusedhoop,golfcollector,tigerdean,treetop,bkritz, CapeMOGuy,WeekendHacker,jeff8877,backbidder,Salinas,milbroco,bbuckner22,VitoCo1972,ddfamf,gemint,K,fatty macs,waltersobchak,dboneesq
thread from 2005
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toolhaus
After he received the cards but prior to refunding my PP account, he accused me of either switching or roughing up the cards. I responded with (paraphrased) "I don't appreciate your accusation. Refund my money now or I'm sending a complaint to eBay and PayPal. If you refund my money today, I will not leave negative feedback and we can put this behind us." Refund went through within an hour and that was that.