1975 TOPPS PSA Set
Smokie
Posts: 393 ✭✭✭
While I was entering some updates to my set I accidently deleted my entire set, I couldn't belive I did that. I called PSA and talked to Cosetta who worked on it for hours. She was able to bring my entire set back to life. Cosetta Thanks again Ron.
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Currently collecting 1934 Butterfinger, 1969 Nabisco, 1991 Topps Desert Shield (in PSA 9 or 10), and 1990 Donruss Learning Series (in PSA 10).
I have been there with you in the past. Cosetta was also very helpful to me. The PSA staff is great and I have seen there names in many headlines and have never seen a reply saying something about it negatively. Congrats on getting your set reloaded.
Currently collecting 1934 Butterfinger, 1969 Nabisco, 1991 Topps Desert Shield (in PSA 9 or 10), and 1990 Donruss Learning Series (in PSA 10).
My 2 cents...Cosetta Robbins has always gone the distance for any and all members with a high degree of professionalism, timeliness and with the desired end result. Not to mention, she does all this with a happy attitude. She has helped me a bunch of times, always upbeat and as nice as can be while sovling the issue at hand.
What would I do (and have done)? I'd forget all the rah, rah here, I'd make a personal call to Joe Orlando, or BJ Searls (the Registry Manager, and Cosetta's boss), and express to them how appreciative you are for the help received from Cosetta with your goof. Better yet, an actual letter or email really hits the Grand Slam, phone calls are nice, but a piece of paper inserted into her folder goes a long way.
The board members have zero impact on her wallet, Joe and BJ do.
Thanks,
David (LD_Ferg)
1985 Topps Football (starting in psa 8) - #9 - started 05/21/06