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Stack's-Bowers Merger

ZoharZohar Posts: 6,676 ✭✭✭✭✭
in World & Ancient Coins Forum
What does this mean for the industry?

Stacks-Bowers
Habsburg Talers

Comments

  • harashaharasha Posts: 3,113 ✭✭✭✭✭
    I would not be optimistic.
    Honors flysis Income beezis Onches nobis Inob keesis

    DPOTD
  • SaorAlbaSaorAlba Posts: 7,593 ✭✭✭✭✭
    Stacks has been descending unto a slippery slope of lackluster customer service. I haven't done as much with Bowers, and so far they have been just "okay" as far as dealings.
    Tir nam beann, nan gleann, s'nan gaisgeach ~ Saorstat Albanaich a nis!
  • ZoharZohar Posts: 6,676 ✭✭✭✭✭
    I agree. Heritage keeps evolving their marketing, strategy, IT platform, catalog quality. Stack's is not able to adapt to the global marketplace and technology.
    Habsburg Talers
  • SaorAlbaSaorAlba Posts: 7,593 ✭✭✭✭✭
    Remember the fits and spurts that Stacks had with their website last year, rolling out a new one that hadn't been fail safed, then it cratered and PO'ed a lot of customers so they went back to the old one again, then much later on and quietly went back to the new version that had been fixed for the most part.
    Tir nam beann, nan gleann, s'nan gaisgeach ~ Saorstat Albanaich a nis!
  • jt88jt88 Posts: 3,173 ✭✭✭✭✭
    BM is OK. Their online bidding is not as good as HA but they are OK. Stack is not good. I did not get any email notification when I was outbid. They are kind of like teletrade, CNG. You have to check your bidding all the time which is very bad.
  • ZoharZohar Posts: 6,676 ✭✭✭✭✭
    Heritage does extremely well with the auction broadcast (items, bids, auctioneer (video)). Very efficient process and service at the backend of the deal. #1 by far and has expanded its following as a result. For darkside material I see less quality on BM/Stacks sites.
    Habsburg Talers
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