Anyone have the phone number for ebay?
DIMEMAN
Posts: 22,403 ✭✭✭✭✭
I need to file a claim and the online process doesn't have my problem on it. Which is weird because it is a problem I'm sure happens often.
I sent a coin back for refund.......seller got coin back.......he will not refund.
I sent a coin back for refund.......seller got coin back.......he will not refund.
0
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Have you tried the chat feature with customer service?? Phone numbers are tuff to get a body
with but chart you can and maybe get a number. Good Kuck
Since "contact the seller" seems to have happened, go ahead and open a dispute for whatever reason you returned the coin, then proceed from there.
it can be hard to get the "contact us" to spit out a telephone number, but keep trying ... they use a system where you need a PIN to get through to a warm body on the phone. So, just giving you a ph. # might not be too helpful.
I paid for the coin.
I got the coin.
I didn't like coin.
I contacted seller about returning coin.
Seller said fine no problem.
I sent coin back.
Seller got coin back and said he would refund later that day (8/26/10)
I have sent numerous messages to seller saying hey where is the refund.
NO RESPONSE!!!
Why can't people just be honest and straight forward?!!!!
paypal 1-888-221-1161
Open dispute
report item not as described
state that item was returned after discussing with seller
provide return shipping number in dispute
If you didn't purchase delivery confirmation (free with paypal shipping label) for item under $250 or buy signature confirmation for item over $250 you may be out of luck. If you purchased insurance for return, that tracking number just might satisfy paypal's requirement for proof of return.
"How many times can a man turn his head and pretend he just doesn’t see?” - Bob Dylan
<< <i>ebay 1-800-717-3229, 1-866-442-3229, 1866-643-3720
paypal 1-888-221-1161
Open dispute
report item not as described
state that item was returned after discussing with seller
provided return shipping number in dispute (if you didn't get this you may be out of luck) >>
<< <i>ebay 1-800-717-3229, 1-866-442-3229, 1866-643-3720
paypal 1-888-221-1161
Open dispute
report item not as described
state that item was returned after discussing with seller
provide return shipping number in dispute
If you didn't purchase delivery confirmation (free with paypal shipping label) for item under $250 or buy signature confirmation for item over $250 you may be out of luck. If you purchased insurance for return, that tracking number just might satisfy paypal's requirement for proof of return. >>
It sounds as if the seller has already acknowledged receipt of the item - the OP wrote "Seller got coin back and said he would refund later that day (8/26/10)"
if communication was via eBay, then you've got the seller.
Ken
<< <i>Jon maybe this happened as it did to me. Item was paid for thru Pay Pal but the seller chose to refund with a check. Still open a dispute and see if the seller replys.
Ken >>
If nothing else, opening the dispute will motivate seller to communicate.
"How many times can a man turn his head and pretend he just doesn’t see?” - Bob Dylan
Link to eBay and Paypal phone numbers