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Was I too subtle in the way I told a (would-be) client that I didn't want to do business with him?

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  • coinkatcoinkat Posts: 23,917 ✭✭✭✭✭
    I see a bright future for Coinguy1 in customer service- vote for one of the following:

    1. Insurance Claims- property claims

    2. Electric Company- billing issues

    3. Internet service- technology support

    Experience the World through Numismatics...it's more than you can imagine.

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  • coinguy1coinguy1 Posts: 13,484 ✭✭✭
    Alan, I sincerely and greatly appreciate your support (and that of others here) and kind words. I have no problem, however, with the fact that a number of people find fault with how I handled the situation. I feel that is was right for ME, but probably wouldn't recommend that others do the same.image
  • breakdownbreakdown Posts: 2,278 ✭✭✭✭✭
    In my dealings with Mark, he has never sat on any request, coin or question, for anything approaching eight days. I think people that have high standards for dealing with others often expect similar treatment from others. A surefire formula for disappointment no doubt, but the field would be better off if everyone acted like Mark and worse if everyone acted like his would be client.

    No, I wouldn't have sent the same e-mail but I understand his frustration. My guess is next time he gets a request to hold a coin, particularly from a new client, he'll instigate a time limit.

    "Look up, old boy, and see what you get." -William Bonney.

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