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Ebay seller e-mailed me and complained about feedback......


I bought a $30 item from this guy and left him 4's on all the feedback categories. he e-mailed me back a few hours later
complaining about it. I can't believe the nerve of this guy. his e-mail is below.

I didn't know there was a way to see what a given person left for ratings??????


"I was shocked to see what you left me for feed back. A 4 for shipping time, I shipped it with in 30 minutes of your purchase. (It took you almost 3 weeks to return feedback). A 4 for shipping cost, you charge $4 for the same item I charged $2.95 (cost of shipping plus the envlope). I will not sell anything else to you. When I buy I pay Immediately, when I sell I ship with in an hour (I just live a couple hundred feet from the post office). I wish you the best, but stay away from my ebay. Marc."
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Comments

  • why did you give him 4 stars?
    BarefootJuan

    Positive BST Transactions with a bunch of members

    One man gathers what another man spills
  • RampageRampage Posts: 9,494 ✭✭✭✭✭


    << <i>I bought a $30 item from this guy and left him 4's on all the feedback categories. he e-mailed me back a few hours later
    complaining about it. I can't believe the nerve of this guy. his e-mail is below.

    I didn't know there was a way to see what a given person left for ratings??????

    "I was shocked to see what you left me for feed back. A 4 for shipping time, I shipped it with in 30 minutes of your purchase. (It took you almost 3 weeks to return feedback). A 4 for shipping cost, you charge $4 for the same item I charged $2.95 (cost of shipping plus the envlope). I will not sell anything else to you. When I buy I pay Immediately, when I sell I ship with in an hour (I just live a couple hundred feet from the post office). I wish you the best, but stay away from my ebay. Marc." >>


    So, did you really leave him a 4 for shipping time and charge? Not that it really means anything, but I, too, thought it was not possible to see what people leave for the DSR. Out of curiosity, why would you leave him/her a 4 for shipping time? If you look at the postage label and it says he shipped it the same day (or even the day after), why would that constitue a 4? I am not bashing, just a question to help me understand people's thinking.

    And, I think $2.95 is very fair for shipping. How many 4s do you have?




  • UtahCoinUtahCoin Posts: 5,366 ✭✭✭✭✭
    Giving 4's is tantamount to giving F's as far as a seller is concerned. From what I read, I'd probably block you too.
    I used to be somebody, now I'm just a coin collector.
    Recipient of the coveted "You Suck" award, April 2009 for cherrypicking a 1833 CBHD LM-5, and April 2022 for a 1835 LM-12, and again in Aug 2012 for picking off a 1952 FS-902.
  • You have a right to leave whatever you feel is fair....but if the seller did ship quickly and or his shipping price was fair to cover the cost and possibly shipping supplies then yes your 4's will cost the seller a lot of money down the road as it drops his DSR (Detailed sellers rating) average and takes him out of the running for things like top rated seller which can net him a 20% fees discount as a seller.

    Again you should give fair ratings even if that means a 4 but a 4 out of 5 on Ebay means something totally different then on most other sites.
  • cmerlo1cmerlo1 Posts: 7,932 ✭✭✭✭✭
    Considering his seller status and fee discounts can be affected by a low rating, I can understand his concern. I don't find $2.95 excessive, and if he shipped right away, I don't think a 4 was warranted in either of those 2 categories.
    You Suck! Awarded 6/2008- 1901-O Micro O Morgan, 8/2008- 1878 VAM-123 Morgan, 9/2022 1888-O VAM-1B3 H8 Morgan | Senior Regional Representative- ANACS Coin Grading. Posted opinions on coins are my own, and are not an official ANACS opinion.
  • SoCalBigMarkSoCalBigMark Posts: 2,795 ✭✭✭✭✭
    If you get one feedback and your DSR's change you know who did it.
  • LindeDadLindeDad Posts: 18,766 ✭✭✭✭✭


    << <i>Giving 4's is tantamount to giving F's as far as a seller is concerned. From what I read, I'd probably block you too. >>



    image
  • MsMorrisineMsMorrisine Posts: 34,575 ✭✭✭✭✭


    << <i>If you get one feedback and your DSR's change you know who did it. >>



    and you can run date ranged DSR reports. Run one up to the day before, then run it to that same day. A little number crunching, and you can figure out what was left.


    Current maintainer of Stone's Master List of Favorite Websites // My BST transactions
  • DennisHDennisH Posts: 14,009 ✭✭✭✭✭
    Wow. If what the seller did was only worth 4s, then what would it have taken to get 5s?

    I think you as the buyer were very unreasonable here.
    When in doubt, don't.
  • ARCOARCO Posts: 4,422 ✭✭✭✭✭
    I would ban you too. If a person offers fast shipping and reasonable postage prices, what are you doing leaving mediocre ratings?

    The double standard (if true), is that this seller's shipping was more reasonable than what you charge, and you left less than a five on shipping?

  • pennyanniepennyannie Posts: 3,929 ✭✭✭
    I got a message once asking if i screwed the DSR numbers up. I did a litle checking and this seller got 8 feedbacks that day. To be honest it irked me for 2 reasons. 1. i gave him 5's. 2. just sending me that message.

    I wonder if he sent everyone that message?
    Mark
    NGC registry V-Nickel proof #6!!!!
    working on proof shield nickels # 8 with a bullet!!!!

    RIP "BEAR"
  • PerryHallPerryHall Posts: 46,606 ✭✭✭✭✭
    Do you have a link to this auction?image

    Worry is the interest you pay on a debt you may not owe.
    "Paper money eventually returns to its intrinsic value---zero."----Voltaire
    "Everything you say should be true, but not everything true should be said."----Voltaire

  • BroadstruckBroadstruck Posts: 30,497 ✭✭✭✭✭
    I got a complaint once that my positive feedback was too long and stretched the wideness of the sellers feedback screen image
    To Err Is Human.... To Collect Err's Is Just Too Much Darn Tootin Fun!
  • 19Lyds19Lyds Posts: 26,492 ✭✭✭✭


    << <i>Considering his seller status and fee discounts can be affected by a low rating, I can understand his concern. I don't find $2.95 excessive, and if he shipped right away, I don't think a 4 was warranted in either of those 2 categories. >>



    If the buyer in fact left a 4, understand that a 4 in "How reasonable were the shipping and handling charges?" is "reasonable" not "excessive".
    A 4 in "How quickly did the seller ship the item?" is "quickly".

    Both appear to be good ratings but in eBay's scheme of thing, neither are and I think it was designed that way.

    Folks need to look at the actual wording vs the level of the star and understand that some buyers are not sellers and have no idea how the stars affect sellers.
    However, In this case, the buyer should have fully understood the implications of assigning 4's if that's what really occured. I see no way of determining who rated what unless the seller checked his dashboard every hour on the hour.

    But then, I've been wrong before regarding eBay.
    I decided to change calling the bathroom the John and renamed it the Jim. I feel so much better saying I went to the Jim this morning.



    The name is LEE!
  • slipgateslipgate Posts: 2,301 ✭✭
    Everyone - So since there are 5 stars, what would be the circumstances under which you'd leave each star (for shipping).

    Here is something I came up with. Probably not fair. I don't participate in the star ratings anyway unless specifically asked - too much time for me.

    Probably not fair based on what is written in this post but then I have to ask why is there 5 stars? Should be a pass/fail system maybe. Acceptable or not acceptable.

    1 star - more than 4 weeks
    2 stars - more than 2 weeks to 4 weeks
    3 stars - more than 1 week to 2 weeks
    4 stars - within a week
    5 stars - Overnight
    My Registry Sets! PCGS Registry
  • JCMhoustonJCMhouston Posts: 5,306 ✭✭✭
    I'm afraid I have to agree with the majority here. In the ebay system anything less than 5 is equivelent to a "FAIL". My DSR's aren't that good (and I sell very little) because many people give you a 4 for charging the actual shipping cost. FWIW I always ship priority mail, it's not free.
  • mumumumu Posts: 1,840
    Please supply your ebay ID so some of us can block you.


  • << <i>Please supply your ebay ID so some of us can block you. >>



    Yes, please do.
  • CasmanCasman Posts: 3,935 ✭✭
    Good Grief, why'd you leave 4's? As a seller you're supposed to know how this stuff works...And if your shipping is higher you'd get what a 2?
  • I blocked: shark1970

    Please do all the sellers on ebay a big favor and be honest enough to disclose if this is your ebay ID. IMO you should never be allowed to buy on ebay. Some people make their living on ebay, and don't need people like you to ruin it for them. I'd type what I really thought of you except I'm not wanting to get bammed .
  • RussRuss Posts: 48,514 ✭✭✭
    1. This seller violated policy by contacting the OP.
    2. The OP is a nit for leaving 4's if the seller shipped as quickly as he said, and if the shipping was only $2.95.
    3. But, the upside for the seller is that 4's no longer matter for powerseller status and discounts. It's now all albout 1's and 2's.

    Russ, NCNE
  • ToneloverTonelover Posts: 1,554
    Next time you should request the duotronic matter transporter method of delivery, kind of like how they do it in Star Trek. That's got to be worth a 4 1/2 DSR rating I would think. You'd have to ding him harder on his shipping charge though, because that costs like a quadrillion trillion dollars or something.

    Seriously though, this kind of stuff is one factor out of many that have caused me to list fewer items for sale on ebay than I've had in a long, long time.
  • garrynotgarrynot Posts: 1,874 ✭✭✭
    I have never completed those ratings.
  • deviousdevious Posts: 1,690
    Wow, amazing!!! Waiting on your userid to be posted...

    Best of luck in "maybe logic."
  • RussRuss Posts: 48,514 ✭✭✭


    << <i>I blocked: shark1970 >>



    Not his ID. That handle is registered in Italy, and isn't a seller.

    Russ, NCNE
  • BochimanBochiman Posts: 25,556 ✭✭✭✭✭
    To the OP: Are you new to ebay?

    If the seller isn't getting a ton of feedback at the same time, it isn't that hard to see any change, if one keeps track, and be able to know what the numbers were and who left them.
    When you leave feedback, it shows as you leaving feedback. If you were the only one, it is pretty easy to back out the numbers to see what you left.

    If you are new to ebay, then, as others have said, while you may think leaving a 4 is good, ebay has sellers trained that anything less than a 5 means it sucks.

    Now, since the seller mentions that YOU charge $4 shipping for something that he charged $2.95, then it doesn't appear you are new.......hopefully, you weren't trying to knock down your competition a little? (if you were, I would have thought you would put a 1 across the board, but you didn't)......doesn't appear you are new though.

    Hopefully, you come back to this thread and don't hide from it.

    I've been told I tolerate fools poorly...that may explain things if I have a problem with you. Current ebay items - Nothing at the moment


  • oh come on people lighten up this is why I never post in these forums.

    as Russ said the only way you are affected negatively is if people leave you
    1's and 2's.

    the reason I was posting this is to find out how the person figured out what I had left him, and again as Russ
    stated technically the seller violated policy by e-mailing me with his issues.

    I guess he only has 50 feedback........if you get only a couple feedbacks a week it would be easier to track

    have fun everybody..........going back to more important things in life. I will not reply to this post again.
  • Yes you can get e-mailed by the seller, even though it is against ebay policy. Knocking him 4 stars on ebay is the equivalent of turning 100% to 95-96%. Not something an ebay seller wants. Yes shipping could be free, but if you are bidding on it, you are also agreeing to the shipping price. I feel that 4 stars is unwarranted.

    ============================
    If you receive, you must receive.
  • Too bad you won't return to this post because as a seller I'd be disappointed to get all 4's from someone when I shipped the same day and only charged 2.95 shipping. We bust our butts for people, to get things out as fast as possible, sometimes making 2 trips to the post office in a day to make people happy. I'd give about anyone all 5's if I'm happy, very seldom have cause for anything lower. Like Russ said, 1's and 2's are the ones we really don't want now, but still... this guy didn't deserve less than 5's.

    Edited for spelling.
    Have bought and sold on BST, many references available when asked.
  • DennisHDennisH Posts: 14,009 ✭✭✭✭✭
    Bye.
    When in doubt, don't.
  • seanqseanq Posts: 8,717 ✭✭✭✭✭


    << <i>oh come on people lighten up this is why I never post in these forums.

    as Russ said the only way you are affected negatively is if people leave you
    1's and 2's.

    the reason I was posting this is to find out how the person figured out what I had left him, and again as Russ
    stated technically the seller violated policy by e-mailing me with his issues.

    I guess he only has 50 feedback........if you get only a couple feedbacks a week it would be easier to track

    have fun everybody..........going back to more important things in life. I will not reply to this post again. >>



    ...and again as Russ stated, you are a nit for giving him 4's with the service you received. You've also been on these forums for eight years, you must know by now that there is no such thing as multiple choice here, only essay questions. image


    Sean Reynolds
    Incomplete planchets wanted, especially Lincoln Cents & type coins.

    "Keep in mind that most of what passes as numismatic information is no more than tested opinion at best, and marketing blather at worst. However, I try to choose my words carefully, since I know that you guys are always watching." - Joe O'Connor
  • Have a thicker skin and just understand that most folks are just trying to alert you to why a 4 is not a good rating in ebay terms. It may be a fair rating depending on how the transactions go with a seller but your description of the events would lead us to believe that the transaction was a successful one? The seller should not have e-mail you....I think we can all agree on that......we just hope that you take what you have learned here today and apply it to how you leave feedback in the future.

    The least of your concerns should be worrying about how the seller knew it was you as it's pretty easy to find out using the methods outlined here. I for one wouldn't block you based on what you did unless you told me you don't believe in giving 5's......then I'd block you image
  • mumumumu Posts: 1,840
    I dont think the seller emailing him is that big of a deal. If he was respectful in his email who is he doing harm by emailing him? I'd want to know too why the 4 rating either to make adjustments, or in the case of this seller to let him know hes a d*****bag.
  • sinin1sinin1 Posts: 7,500
    I can't wait until eBay is dethroned


  • << <i>I dont think the seller emailing him is that big of a deal. If he was respectful in his email who is he doing harm by emailing him? I'd want to know too why the 4 rating either to make adjustments, or in the case of this seller to let him know hes a d*****bag. >>





    It's against Ebay rules....it's up to each Ebay member whether they think it's a big deal or not....but the Ebay policy on this is clear.
  • BochimanBochiman Posts: 25,556 ✭✭✭✭✭
    Too bad you won't return and tell us why you gave him 4s instead of 5s.....
    Would be interesting to learn YOUR reason since you appear to be a seller as well.......would YOU like to get 4s?

    Seems there is something, important, that you are leaving out and you have no desire to fill us in. If that's the case, I agree with your seller and "wish you the best, but stay away from my ebay" as you are likely a problem buyer

    I've been told I tolerate fools poorly...that may explain things if I have a problem with you. Current ebay items - Nothing at the moment

  • Tdec1000Tdec1000 Posts: 3,852 ✭✭✭
    Don't let the door hit you on the way out...you should post your ebay id so we can all block you.
    Awarded the coveted "You Suck" Award on 22 Oct 2010 for finding a 1942/1 D Dime in silver, and on 7 Feb 2011 Cherrypicking a 1914 MPL Cent on Ebay!

    Successful BST Transactions!SIconbuster, Meltdown, Mission16, slothman2000, RGjohn, braddick, au58lover, allcoinsrule, commemdude, gerard, lablade, PCcoins, greencopper, kaz, tydye, cucamongacoin, mkman123, SeaEaglecoins, Doh!, AnkurJ, Airplanenut, ArizonaJack, JJM,Tee135,LordMarcovan, Swampboy, piecesofme, Ahrensdad,
  • PerryHallPerryHall Posts: 46,606 ✭✭✭✭✭


    << <i>Seems there is something, important, that you are leaving out and you have no desire to fill us in. >>



    Agree. This may explain why he is not giving us a link to the auction in question.

    Worry is the interest you pay on a debt you may not owe.
    "Paper money eventually returns to its intrinsic value---zero."----Voltaire
    "Everything you say should be true, but not everything true should be said."----Voltaire

  • halfhunterhalfhunter Posts: 2,770 ✭✭✭
    First let me say that I only buy a little on e-Bay - never sold there. Because of forums like this one, I learned early on how the DSRs affect a seller, so for the most part I leave 5s.
    BUT for a buyer that probably doesn't know how a seller is affected by the ratings, they make a 4 sound pretty damn good in their descriptions.
    If a 4 is like a "fail" then e-Bay is scamming it's sellers by their wording for the various stars.

    That being said, if a seller charges $6 -$7 shipping and I get an 000 bubble mailer with a $1.85 stamp on it, I ain't a going to leave a 5 for shipping even though I've figured the ship cost when I bid ! ! !

    BTW - If anyone wants to block me, my e-Bay sig is "coin-guy366". image

    HH
    Need the following OBW rolls to complete my 46-64 Roosevelt roll set:
    1947-P & D; 1948-D; 1949-P & S; 1950-D & S; and 1952-S.
    Any help locating any of these OBW rolls would be gratefully appreciated!
  • ConnecticoinConnecticoin Posts: 13,070 ✭✭✭✭✭
    I have given 5's for sellers with no communication, excessive shipping charges, crappy pictures, and clueless descriptions. Of course, that's becuase what I won was worth a lot more than what it closed for. You want to keep sellers like that happy so they will list more items! image
  • ConnecticoinConnecticoin Posts: 13,070 ✭✭✭✭✭


    << <i>If a 4 is like a "fail" then e-Bay is scamming it's sellers by their wording for the various stars.
    >>



    BINGO!
  • ctf_error_coinsctf_error_coins Posts: 15,433 ✭✭✭✭✭


    << <i>I have given 5's for sellers with no communication, excessive shipping charges, crappy pictures, and clueless descriptions. Of course, that's becuase what I won was worth a lot more than what it closed for. You want to keep sellers like that happy so they will list more items! image >>



    Exactly ... I give out 5 stars every time on every purchase. I have given 5 stars to a seller that charged 5 dollars shipping on a one dollar item.
  • CeephusCeephus Posts: 73 ✭✭
    When are buyers going to start complaining about sellers feedback. Anything less than the "Greatest Buyer in the history of the Universe" should be considered and insult and seller ID blocked and posted on all boards and forums for the world to see.



    Of course, I'm only kidding but this is how riduculous feedback has become.

    It's getting to the point where leaving feedback is worse than leaving none at all.
  • pennyanniepennyannie Posts: 3,929 ✭✭✭
    Ebay sure sparks emotions on both sides of the fence. I have pretty good numbers but i feel i do a good job. I am amazed at how when i am the buyer others run their business. I usually do not give any feedback unless the seller does a good job. I would rather leave 5's across the board then to get blasted for being thruthful on a less than outstanding Ebayer.image

    Mark
    NGC registry V-Nickel proof #6!!!!
    working on proof shield nickels # 8 with a bullet!!!!

    RIP "BEAR"
  • 19Lyds19Lyds Posts: 26,492 ✭✭✭✭


    << <i>Everyone - So since there are 5 stars, what would be the circumstances under which you'd leave each star (for shipping).

    Here is something I came up with. Probably not fair. I don't participate in the star ratings anyway unless specifically asked - too much time for me.

    Probably not fair based on what is written in this post but then I have to ask why is there 5 stars? Should be a pass/fail system maybe. Acceptable or not acceptable.

    1 star - more than 4 weeks
    2 stars - more than 2 weeks to 4 weeks
    3 stars - more than 1 week to 2 weeks
    4 stars - within a week
    5 stars - Overnight >>



    1 star - more than 2 weeks with no communication indicating the delay
    2 stars - more than 2 weeks
    3 stars - more than 1 week with no communication indicating the delay
    4 stars - more than 1 week
    5 stars - within a week

    Longer than 2 weeks would also get a neg unless a specific reason were given.
    I decided to change calling the bathroom the John and renamed it the Jim. I feel so much better saying I went to the Jim this morning.



    The name is LEE!
  • ConnecticoinConnecticoin Posts: 13,070 ✭✭✭✭✭


    << <i>

    << <i>Everyone - So since there are 5 stars, what would be the circumstances under which you'd leave each star (for shipping).

    Here is something I came up with. Probably not fair. I don't participate in the star ratings anyway unless specifically asked - too much time for me.

    Probably not fair based on what is written in this post but then I have to ask why is there 5 stars? Should be a pass/fail system maybe. Acceptable or not acceptable.

    1 star - more than 4 weeks
    2 stars - more than 2 weeks to 4 weeks
    3 stars - more than 1 week to 2 weeks
    4 stars - within a week
    5 stars - Overnight >>



    1 star - more than 2 weeks with no communication indicating the delay
    2 stars - more than 2 weeks
    3 stars - more than 1 week with no communication indicating the delay
    4 stars - more than 1 week
    5 stars - within a week

    Longer than 2 weeks would also get a neg unless a specific reason were given. >>



    Does that apply to how quickly they ship it out, or low long it takes to receive it? If it is the latter, then it's not really fair becuase the seller has no control over time once the item is shipped.
  • lcoopielcoopie Posts: 8,873 ✭✭✭✭✭
    I was going to reply,
    but since the OP will not return......
    LCoopie = Les
  • 19Lyds19Lyds Posts: 26,492 ✭✭✭✭


    << <i>

    << <i>

    << <i>Everyone - So since there are 5 stars, what would be the circumstances under which you'd leave each star (for shipping).

    Here is something I came up with. Probably not fair. I don't participate in the star ratings anyway unless specifically asked - too much time for me.

    Probably not fair based on what is written in this post but then I have to ask why is there 5 stars? Should be a pass/fail system maybe. Acceptable or not acceptable.

    1 star - more than 4 weeks
    2 stars - more than 2 weeks to 4 weeks
    3 stars - more than 1 week to 2 weeks
    4 stars - within a week
    5 stars - Overnight >>



    1 star - more than 2 weeks with no communication indicating the delay
    2 stars - more than 2 weeks
    3 stars - more than 1 week with no communication indicating the delay
    4 stars - more than 1 week
    5 stars - within a week

    Longer than 2 weeks would also get a neg unless a specific reason were given. >>



    Does that apply to how quickly they ship it out, or low long it takes to receive it? If it is the latter, then it's not really fair becuase the seller has no control over time once the item is shipped. >>



    Its when I receive the item. While the USPS can be slow at times, two weeks is simply not in the equation. At most a day or two delay but never two weeks. I buy and sell so I am quite familiar with USPS shipping times with regard to what is acceptable and what is not acceptable and what is the USPS's problem and what is a sellers problem.

    Keep in mind that the above is all related to 1st Class postage which is the bulk of what I do buy and has no relevence to registered mail since I wasn't born yesterday and know full well how long registered takes.

    As for being notified that the item has shipped? These emails are not a global certainty and are relative to the seller's experience and whether or not they have a store and how that store is set-up.

    As a general rule, I usually give out 5 stars across the DSR's and only give out lessor ratings for specific cases that I find a bit irritating. Not as described, excessive postage (meaning what I received is not what I paid for), failure to combine shipping upon request yet receiving "combined shipping", poor packaging, or no communication when an apparent problem arises.

    I feel that I am quite liberal but certain transactions do stand out and the DSR's will reflect my dissatisfaction since I don;t think I am an unreasonable guy.
    I decided to change calling the bathroom the John and renamed it the Jim. I feel so much better saying I went to the Jim this morning.



    The name is LEE!
  • LindeDadLindeDad Posts: 18,766 ✭✭✭✭✭
    The real problem is that buyers are normally holding the sellers responsible for what the Postal Service is doing.
    I put a coin in the mail the day of sale and it arrives in New York 32 days later. This buyer gave me five star feedback because at day twelve I had refunded his money. He them repaid when it finally got there and the next day bought another coin from me.
    Just to let it be known that not all buyers are like the OP and hope to keep finding the good ones.
  • aficionadoaficionado Posts: 2,309 ✭✭✭

    Buyers just don't understand how a low rating affects the amount of fees paid to Ebay. The OP might have cost the seller $50+ or more in lost discounts due to low ratings, maybe even $100's of dollars. So you, OP, cost the seller a lot of money.


    To answer the orginal question, sellers can create reports and see 'over all' feedback scores if they sell enough. I don't think he saw your scores, he probably just did the math.


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