Is there ANY way to cancel a sale as a seller on eBay?

SOM

I got a winning bid from a buyer in Europe, and my auction terms specify that I will ship to only the USA or Canada. I absolutely do NOT want to sell to this buyer (unless they come up with a USA address, which I've emailed them requesting).

What crime will eBay accuse me of committing if I don't sell to this buyer?

Thanks!

Nick

mtcards

No crime, although the Union for the protection of illiterate ebay buyers may accuse you of profiling Europeans

zep33

there are settings that allow you to block out countries that you don't ship to. Not gonna help you with this one but for the future you might want to check it out

hhmag70

Yes you can.

Zixx

Check the order details. Sometimes they have a US address you can ship to, even though the buyer is registered elsewhere. Perhaps they send to a US confirmed address that is a relative who receives items for them.

Has this happen recently. Sale from someone in Latvia, but I was able to send it to Michigan instead, fortunately.

storm888

If your terms say no euro-bidders, you can:

1. Call EBAY and ask them to cancel the transaction.

or:

2. Call the buyer and ask him to agree to a mutual cancellation.

.....

If you don't want to sell to buyers in selected countries, you need
to block them in your SYIF.

.................

NOTE on accepting PayPal from foreign buyers:

PP offers different protections for buyers in different countries.

PP-policies related to "refunds and returns" are governed by the
country in which the PP-account is registered.

Accepting a PP-payment from a foreign account can be hazardous,
EVEN if you ship the item to a US address.

Such non-uniform policies are likely to expand - not decrease - and
will continue to pose hidden risks for uninformed sellers.

..................

Leave it to EBAY/PayPal to take the "worldwide" out of the www.

jivan

I AM SORRY TO INFORM YOU THAT THIS ITEM WAS DAMAGED AND WILL GLADLY REFUND YOUR MONEY.. SORRY FOR THIS INCONVENIENCE,,,,,,,THIS MIGHT WORK !!

Zixx

My husband didn't have a heart attack after all, so I'm keeping the card!


Might work heh

otwcards

Just be honest and tell them that you don't ship to Europe as was stated in the auction, but if they want the item you will ship it via USPS International Express for exact cost. Provide them with the option to mutually cancel the auction or pay for USPS IE (provides delivery confirmation).

SOM

Thanks all!

I called eBay and they are "working on it."

storm888

<< <i>Just be honest and tell them that you don't ship to Europe as was stated in the auction, but if they want the item you will ship it via USPS International Express for exact cost. Provide them with the option to mutually cancel the auction or pay for USPS IE (provides delivery confirmation). >>



///////////////

USPS EMI is a GREAT service, if you are dealing with a
relatively honest foreign buyer.

Crooks in the UK - and other countries - can now simply
falsely claim the item they recd was "counterfeit" AND
recieve a full refund, usually WITHOUT having to return
the item.

Even ordinary SNAD-claims are handled differently than
they are through PP-USA. Sellers will lose virtually every
such claim and they may not get their item back.

Because of the regs that PayPal agrees to comply with
in such countries, sellers accepting foreign PP-payments
can be placing themselves at great risk.

.......