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Upper Deck Customer Service...Anyone know a number that they don't put you on hold for eternity?

samspopsamspop Posts: 1,993 ✭✭✭
in Trading Cards & Memorabilia Forum
I have a couple of redemptions that are 18+ months old. Time to cash out and take my chances.

One is a '07 SP Authentic Quad Chriography Auto /5 - Clemens, Hughes/Igawa/Jeter

The other is an '08 UD Icons Ed O'Neill Letterman Auto (Al Bundy!!)

Thanks.
Mike

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Comments

  • JHS5120JHS5120 Posts: 1,968 ✭✭✭


    << <i>I have a couple of redemptions that are 18+ months old. Time to cash out and take my chances.

    One is a '07 SP Authentic Quad Chriography Auto /5 - Clemens, Hughes/Igawa/Jeter

    The other is an '08 UD Icons Ed O'Neill Letterman Auto (Al Bundy!!)

    Thanks. >>



    When is the expiration date on that quad auto? Upper Deck probably won't let you redeem it especially since they are going down the tube.
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    "Be who you are and say what you feel, because those who mind don't matter and those who matter don't mind." Dr. Seuss
  • zep33zep33 Posts: 6,897 ✭✭✭
    I think he means they've already been redeemed and he's been waiting 18 months

    try emailing Chris Carlin - Chris_Carlin@upperdeck.com
  • samspopsamspop Posts: 1,993 ✭✭✭
    Update...

    Finally got through. They are still waiting on the Igawa auto and doubt that he will sign. The customer service rep wasn't real sure that Ed O'Neill was going to sign either. He keeps rejecting the picture that they are trying to use on the card or something like that.

    Needless to say, I said, just send me something. I told them to send me something baseball...I suggested McGwire image LOL!!

    The quad auto "books" for $500 in Beckett and Upper Deck will supposedly swap these cards out for "like value".

    Any ventures to guess how good or bad the stuff that shows up in a couple of weeks will be?
    Mike

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  • zep33zep33 Posts: 6,897 ✭✭✭
    did you tell them favorite players or teams?

    They've been good to me in cases such as yours
  • samspopsamspop Posts: 1,993 ✭✭✭


    << <i>did you tell them favorite players or teams?

    They've been good to me in cases such as yours >>



    I told them to surprise me...that may have been a mistake! image
    Mike

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  • 72skywalker72skywalker Posts: 1,554 ✭✭✭
    Does anyone think they will produce a set next year or even a series 2 for this year. I hear different stories that Series 1 of 2010 is their last set and another that they will produce more but without any team logos showing.
    Collecting Yankees and vintage Star Wars
  • gumbyfangumbyfan Posts: 5,168 ✭✭✭


    << <i>Does anyone think they will produce a set next year or even a series 2 for this year. I hear different stories that Series 1 of 2010 is their last set and another that they will produce more but without any team logos showing. >>



    I believe they agreed to not produce any baseball-related sportscard products at all in their settlement agreement with Topps.
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