Good news, Ankur. It's unfortunate that you had to move so far up the chain to receive satisfaction for what was, in retrospect, a critical omission in the auction description. It's still "buyer beware" out there, whether purchasing from Heritage or any other auction house, IMO.
<< <i>So I spoke to Todd Imhof at Heritage and he has offered me an acceptable resolution. I won’t disclose the specifics, but suffice to say that I understand their point of view and I am completely satisfied with the resolution. I appreciate the words of support some of you gave me but In retrospect, I regret making my grievance so public before giving the Heritage brass a chance to address my complaint.
Ankur >>
Ankur, I'm glad to hear the situation resolved itself. Todd's a good man....Mike
Collector of Large Cents, US Type, and modern pocket change.
Comments
<< <i>So I spoke to Todd Imhof at Heritage and he has offered me an acceptable resolution. I won’t disclose the specifics, but suffice to say that I understand their point of view and I am completely satisfied with the resolution. I appreciate the words of support some of you gave me but In retrospect, I regret making my grievance so public before giving the Heritage brass a chance to address my complaint.
Ankur >>
Ankur, I'm glad to hear the situation resolved itself. Todd's a good man....Mike