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BLOCKED by NESC New England Sports Cards...
MULLINS5
Posts: 4,517 ✭✭✭
As some members here already know, I've been out of registry collecting and more into collecting raw hockey. I bought a 1981 Topps set from NESC last week using buy it now. When I was about to pay I noticed they had had an auction for 1979 OPC hockey 160/364 which was currently at the same price of the '81 Topps set, but I knew it would go for more, so I message NESC and ask if they will work with me, as I would rather spend the money on the '79 cards instead of the '81's.
I never received a message from them while the /79 OPC auction was active, so I decided to pull the trigger and wont the set for approximately 80.00. I then buy over 200.00 raw '79 OPC cards from their store to go along with the order.
But as soon as the auction had ended, NESC replied to my message and said " we intend on completing the '81 sale"
OK, no big deal - but the guys at NESC waited 'til right after I bid on the '79's to tell me no and I didn't like that. I send them a reply and ask once again if they would reconsider because I have spent well over 4,000.00 with them. They reply - "we checked our records and you have not spent that much with us. perhaps you have us mixed up with someone else?"
I reply: "Oh, I apologize, I thought you were 4 Sharp Corners and the cards you sell are the ones that didn't make the cut for grading"
I go back to finish my order, that is to add a couple extra cards....BLOCKED
Again, no big deal, I was going to pay for the '81's. I just thought it would be nice for them to work with me, they didn't have to, but I didn't like them waiting 'til right after the '79 auction to reply to my message.
So, I pay, and come home from school to see that they added signature confirmation to the order, something they have never done before, even for larger orders I've had through them (again OK, just was a mess trying to get to the post office). But they obviously didn't trust me. So here is a business that doesn't trust me and BLOCKED me. They obviously don't want to do business with me, so what do I do? Pack everything up and take advantage of their 7 Day money back return policy, with signature confirmation on the package.
I got the refund today, but only after they cut me short 60.00 and I had to message them to send me a full refund or I will file a paypal claim.
Just thought I'd share.
Patrick
I never received a message from them while the /79 OPC auction was active, so I decided to pull the trigger and wont the set for approximately 80.00. I then buy over 200.00 raw '79 OPC cards from their store to go along with the order.
But as soon as the auction had ended, NESC replied to my message and said " we intend on completing the '81 sale"
OK, no big deal - but the guys at NESC waited 'til right after I bid on the '79's to tell me no and I didn't like that. I send them a reply and ask once again if they would reconsider because I have spent well over 4,000.00 with them. They reply - "we checked our records and you have not spent that much with us. perhaps you have us mixed up with someone else?"
I reply: "Oh, I apologize, I thought you were 4 Sharp Corners and the cards you sell are the ones that didn't make the cut for grading"
I go back to finish my order, that is to add a couple extra cards....BLOCKED
Again, no big deal, I was going to pay for the '81's. I just thought it would be nice for them to work with me, they didn't have to, but I didn't like them waiting 'til right after the '79 auction to reply to my message.
So, I pay, and come home from school to see that they added signature confirmation to the order, something they have never done before, even for larger orders I've had through them (again OK, just was a mess trying to get to the post office). But they obviously didn't trust me. So here is a business that doesn't trust me and BLOCKED me. They obviously don't want to do business with me, so what do I do? Pack everything up and take advantage of their 7 Day money back return policy, with signature confirmation on the package.
I got the refund today, but only after they cut me short 60.00 and I had to message them to send me a full refund or I will file a paypal claim.
Just thought I'd share.
Patrick
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Comments
I'll share a few positive comments that I've made about them in the past.
<< <i>
<< <i>
<< <i>
I understand as a business how the prospect of buyers remorse is frustrating but like you say all they had to do is communicate, they are definitely coming off as douches on every message board post I've ever seen... I'll continue to spend my money elsewhere.
HOF SIGNED FOOTBALL RCS
the auction that you liked? And now you are mad because they didn't drop everything to work out a deal with you?
And now you call them out on a message board? And on top of it you return the stuff you wanted but because they
asked you to sign for it and didn't want to cut you a deal for originally?
Yup they are definatly jerks the nerve of them.
ON ITS WAY TO NEWPORT BEACH, CA 92658
Anyone who blocks me for no good reason can expect to honor their return policy.
They decided they didn't want to deal with the OP, it was their call.
Zero communication from a simple request wasn't the OPs problem. Them acting like jerks and blocking him was.
<< <i>They blocked him for speaking honestly and innocently about being a customer of 4sc.
Anyone who blocks me for no good reason can expect to honor their return policy.
They decided they didn't want to deal with the OP, it was their call.
Zero communication from a simple request wasn't the OPs problem. Them acting like jerks and blocking him was. >>
Sorry I don't agree. ^ You can feel anyway you want . He asked for a deal after he bought something (which they have to pay fees on)
and got mad because he supposedly spent tons of money with 4sc in the past and NESC wouldn't ok a deal with him.
Imagine how many messages they get a day? Do you think they read everyone? Its not the first time the OP has got mad
at someone for not bending over backwards for him. Mike Bossy stickers come to mind? Fake Gretzky rookies ring a bell?
ON ITS WAY TO NEWPORT BEACH, CA 92658
Edited to add:
<< <i>When I was about to pay I noticed they had had an auction for 1979 OPC hockey 160/364........ >>
Doesnt the 1979 OPC hockey set have 396 cards?
<< <i>They blocked him for speaking honestly and innocently about being a customer of 4sc.
Anyone who blocks me for no good reason can expect to honor their return policy.
They decided they didn't want to deal with the OP, it was their call.
Zero communication from a simple request wasn't the OPs problem. Them acting like jerks and blocking him was. >>
/////////////////////////////////
The seller and their associates are not companies I would do
biznez with; they used to be, but they lost me long ago.
I view them as NG.
............
The OP's comment was reactionary and snarky. He has a right to say
whatever he wants to the seller; the results were wholly predictable.
"Smart" sellers block buyers who have peeked the act of those sellers.
Simple requests to cancel a sale on EBAY are very different than requests
to cancel a catalog phone order. EBAY cancellations are labor intensive.
......................
When dealing with sellers that use blanket insurance policies
to cover shipped items, buyers should be happy that Sig-Con
is used.
An incompetently obtained DC, will obviate any insurance claim
under such policies. Such is NOT the case with "real" insurance
sold by the USPS.
..............................................
If I was the OP, I too would have returned the items.
<< <i>.........If I was the OP, I too would have returned the items. >>
On what grounds other than his hurt feelings? Hurt feelings he shouldn't have had in the first place because they were covering themselves with signature confirmation on a $250+ order.
<< <i>You bought a set and then saw something else you wanted so you ask them to cut you deal if you bid and win
the auction that you liked? And now you are mad because they didn't drop everything to work out a deal with you?
And now you call them out on a message board? And on top of it you return the stuff you wanted but because they
asked you to sign for it and didn't want to cut you a deal for originally?
Yup they are definatly jerks the nerve of them.
<< They blocked him for speaking honestly and innocently about being a customer of 4sc.
Anyone who blocks me for no good reason can expect to honor their return policy.
They decided they didn't want to deal with the OP, it was their call.
Zero communication from a simple request wasn't the OPs problem. Them acting like jerks and blocking him was. >>
Sorry I don't agree. ^ You can feel anyway you want . He asked for a deal after he bought something (which they have to pay fees on)
and got mad because he supposedly spent tons of money with 4sc in the past and NESC wouldn't ok a deal with him.
Imagine how many messages they get a day? Do you think they read everyone? Its not the first time the OP has got mad
at someone for not bending over backwards for him. Mike Bossy stickers come to mind? Fake Gretzky rookies ring a bell?
>>
I agree with jackstraw here. If I have the story straight, MULLINS5 wanted to cancel his purchase of the '81 set so he could buy the '79 partial set, right? How do you know they just waited for you to bid on the other set before they would reply "no" to your message? Do you think they sit around watching what you're going to do? I think you may have acted a bit out of line here, with asking to back out of an auction due to preferential treatment, then calling them out for being 4SC's sub-cut seller, and getting offended for being blocked and having a sig confirmation package sent to you. I probably would have done the same thing.
I mean no offense here, I just think you may be the wrong one in this case. Just my opinion.
<< <i>
<< <i>.........If I was the OP, I too would have returned the items. >>
On what grounds other than his hurt feelings? Hurt feelings he shouldn't have had in the first place because they were covering themselves with signature confirmation on a $250+ order. >>
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Because I would have been pist that they would not do
what I wanted them to do. (Of course, it's academic because
I would not have made the request made by the OP.)
It's not a moral/ethical puzzle. It's about self-interest and
retaliation; most humans play dat.
Steve
Although I admit, the comment about cards that didn't make the cut can be considered antagonistic. But it's the truth, so why is that a problem?
The response from the seller is typical of the stories that have been told of them on these boards by MANY people. Any leeway the seller would get in this instance does not apply due to their past history. Unfortunately, in business, the seller has the option of WHO they deal with, but if you choose not to deal with enough people you will go out of business.
At the end of the day, the seller had a buyer make a request. The seller chose not to honor the request, then blocked the buyer for a comment they did not like apparently. I would have kept the cards myself since I actually had wanted them, but made a direct effort to tell them which orephus they could shove the rest of their inventory.
<< <i>He asked for a deal after he bought something (which they have to pay fees on) >>
I thought the fees were waived when a deal was mutualy cancelled?
And with regard to them answering questions. I know from experience that they always answer questions that suit them, immediatly, and ignore the ones that don't.
he poodled out of a deal because he thought he got the short end of the stick. I don't care who the seller is he knew going in thats
who they were and how they run their business. He expected special treatment and got treated like everyone
of their other paying customers. Sorry can't side with him on this one.
ON ITS WAY TO NEWPORT BEACH, CA 92658
And you would be well-served to mind what you say about them.
For one day, you may be in need of an 800-ct lot of O/C, miscut, or PSA 7-grade 1980 Topps commons.
Then what would you do?
He went ahead and completed the order as is, so all the comments about not completing the deal are silly.
When he tried to ADD more cards to his order (hint, he wanted to still be a customer folks) he found out he was blocked.
Sure he gave them a snarky email about being 4SC back door man but still he did his part and bought the cards he bid on and tried to buy even more.
Finding out he wasn't a wanted customer he shipped back his order, which is his right given NESC's own terms of agreement so how is that wrong???????
I find it amusing people still buy from those douchebags to begin with as all their stuff is picked over crap.
I think the OP experienced buyer's remorse, and he fully intended to return the cards after they blocked him. I think the sig confirmation had nothing to do with it.
I have a question for the OP, you said you packed everything up and shipped it back. Does that mean you opened the package? I'm sure you didn't cherry pick before you shipped it back...
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That is already done before the stuff is shipped to the buyer.
Hit the buy it now on a 1981 set (still dont see that completed auction anywhere)
Saw the 1979 OPC partial set and emailed to back out of the 1981 set.
Didnt hear back about wanting to back out of his 1981 deal, so went ahead and won the 1979 OPC partial set. (dont see this completed auction anywhere either)
Still hasnt heard back about wanting to back out of his 1981 deal, so went ahead and spends $200 more on 1979 OPC cards.
Hears back that he cant back out of the 1981 deal. No big deal (his words).
After hearing he cant back out of the 1981 deal he asks again, and is denied again.
Makes snippy comment about them being 4SC's dumping ground for cards unworthy of submitting to a TPG.
Finds himself blocked for that snippy comment. Again, no big deal (his words again).
Pays for everything and sees that he must sign for the cards. Again OK (his words again).
Sometime after 3 times stating he is OK with all this he gets offended, obviously not realizing that every seller with common sense puts signature confirmation on orders over $250.
Receives card and asks for a refund for no other reason than hurt feelings although he was supposedly OK with everything.
Receives refund.
That's how I read it anyway.
Teller: "Certainly. May I ask why?"
Jerry: "........For spite..."
Teller: "Spite?"
Jerry: "That's right. I don't care for the salesman that sold it to me."
Teller: "I don't think you can return an item for spite."
Always looking for N690 Kalamazoo Bats and Newsboy Cabinets
<< <i>asks for a refund for no other reason than hurt feelings >>
Well said, and that's exactly why I would do the same. But I'm only OK with being offended twice.
I emailed NESC and asked while the auction was still current if they would work with me, they didn't respond for days and then answered my email within minutes after the '79 OPC auction ended, in my opinion I really believe they sat on the message and waited to respond until after the auction was over. Think about it, if they sent a prompt reply, which they always have done in the past, and said, "sorry we can't do that" then I wouldn't have bid on the '79's, but by waiting they got me for both sets, again just my opinion...
jackstraw -
I paid for the items but was only simply asking if they would work with me as I would rather spend that extra money on the '79's. If I had a set of cards in my eBay store for 49.99 and someone bought them and then saw an auction for another item and wanted to spend the money on that instead, I'd file a mutual cancel through eBay, recoup my fees, click a button to relist the set, and sell more product to the customer...pretty much I'd work with them to keep everything fair on both sides. I wanted the cards, and it was hard sending them back as I'm sure they were pack fresh, but the block put me over the edge, they don't want to do business with me, I'll return the favor.
.......
NESC and 4SC are weird when they list their cards, they don't put "HOCKEY" or "OPC" in the titles, instead they put O-PEE-CHEE and this throws the search off a bit because you have to go through enormous baseball/basketball and weave out the hockey, I didn't know at the time I bought the '81's that the '79's were up for auction...but when I stumbled over the '79's I was ready to spend some serious money with them.
Signature confirmation is understandable, they just have never dont that to me before for larger orders, I wanted these cards but like I said, if they don't want to do business with me then they can keep their stuff.
and there are 396 cards, I got the 64 mixed up with the Topps version (264)
Patrick
<< <i>Jerry: "Excuse me I'd like to return this jacket."
Teller: "Certainly. May I ask why?"
Jerry: "........For spite..."
Teller: "Spite?"
Jerry: "That's right. I don't care for the salesman that sold it to me."
Teller: "I don't think you can return an item for spite." >>
//////////////////////
Jerry: "But, I paid via PayPal."
Teller: "Of course, in that case, your return is welcome."
<< <i>
<< <i>Jerry: "Excuse me I'd like to return this jacket."
Teller: "Certainly. May I ask why?"
Jerry: "........For spite..."
Teller: "Spite?"
Jerry: "That's right. I don't care for the salesman that sold it to me."
Teller: "I don't think you can return an item for spite." >>
//////////////////////
Jerry: "But, I paid via PayPal."
Teller: "Of course, in that case, your return is welcome." >>
<< <i>"...I'm sure you didn't cherry pick before you shipped it back... "
/////////////////////////
That is already done before the stuff is shipped to the buyer.
>>
Which is why he paid non-mint card prices, I'm sure.
<< <i> but by waiting they got me for both sets, again just my opinion... >>
You got yourself for both sets, as you did the bidding
<< <i>I still cant find the 1981 auction or the 1979 OPC auction. Do you have the item numbers, or links? >>
Man, do you live in New England? Do you work there? Geez.......you have a hard on for this place, dont you?
Steve
Nevermind I read the other thread.
<< <i>I still cant find the 1981 auction or the 1979 OPC auction. Do you have the item numbers, or links? >>
I believe ebay removes listings where items have been returned.
Not positive, but I think that's the case.
<< <i>Man, do you live in New England? Do you work there? Geez.......you have a hard on for this place, dont you? >>
I live in NY, I just dont have sympathy for whiny babies. Man up.
<< <i>Hi, to answer a few questions...
I emailed NESC and asked while the auction was still current if they would work with me, they didn't respond for days and then answered my email within minutes after the '79 OPC auction ended, in my opinion I really believe they sat on the message and waited to respond until after the auction was over. Think about it, if they sent a prompt reply, which they always have done in the past, and said, "sorry we can't do that" then I wouldn't have bid on the '79's, but by waiting they got me for both sets, again just my opinion...
>>
So you thought by bidding on the latter set that their answer was going to be yes because thats how you would have done it?
ON ITS WAY TO NEWPORT BEACH, CA 92658
http://www.unisquare.com/store/brick/
Ralph
move. He didn't get his way so he took his ball home with him! Love them or hate them 4sc
lists 1000's of auctions a month and doesn't owe anyone anything other then the goods that were bid on. He knew exactly who he was dealing with!
He bought 2 auctions assuming that it was going to be ok to return a set or get a deal and when he got too deep into
it he comes up with some garbage that they waited to the auction ended to email me no conspiracy garbage and then posted a thread
on how he was screwed by 4sc .
ON ITS WAY TO NEWPORT BEACH, CA 92658
<< <i>I think the members of the board need to reminded that doing business with NESC is a privilege, not a right.
And you would be well-served to mind what you say about them.
For one day, you may be in need of an 800-ct lot of O/C, miscut, or PSA 7-grade 1980 Topps commons.
Then what would you do? >>
easy, i would go to burbank and pay 3x high book
Regardless who the seller. YOU bid on them and returned them for spite and not because the cards were "NAD"
It sounds like, despite thousands of auctions and probably receiving hundreds of emails, the buyer suspects the seller has time to "sit" on his email and watch the closing time to answer him minutes after the auction closes.
Yeah, that sounds so likely over a few hundred dollar sale.
Sounds like the buyer wants one on one attention and preferential treatment and is upset because he didn't receive it. It must be the seller's fault, though.
I bet there's a lot more to this story than is being told.
BTW, it's not too difficult to search "CHEE" when searching OPC cards. But that's another complaint that I don't want to bother with.
As far as I can see, this is little more than the buyer's sour grapes and not an issue with poor customer service. Others can read it as they wish and your mileage may vary...
Collecting 1970s Topps baseball wax, rack and cello packs, as well as PCGS graded Half Cents, Large Cents, Two Cent pieces and Three Cent Silver pieces.