JustCollectCards
mcadams
Posts: 2,618 ✭✭✭
I hate to go public on someone, but has anyone ever had any trouble with Dan at JustCollectCards on Ebay? I bought a card from him on 10/05 and paid on the same day via paypal. Other than the automated invoice that goes out from Ebay, I haven't received any messages from them, despite 3 emails asking where the card was or when it was shipped. I even opened a dispute in paypal on Saturday and still nothing. If your Ebay score is over 10,000, don't you probably have someone/staff in your store to respond to emails?
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Always buying Bobby Cox inserts. PM me.
Always buying Bobby Cox inserts. PM me.
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Comments
"Please call our office at (732) 828-2261 or email info@justcollect.com
Best regards,
Scott Greenwald & Leighton Sheldon
Principals
Just Collect, Inc."
Those guys have always been very customer-focused; keep after them.
They will make it right for you.
Good luck ---- Sonny
1993 Pro Set Power All-Power-Defense Gold #1
Always buying Bobby Cox inserts. PM me.
Don't forgot about them 'having a sale on shipping'. Yeah it's only $4.50 now as opposed to $5.25. Wonderful company.
'Please leave us five stars in all categories'.
'We are ebay's number one seller'.
Oh, I'm sorry, that was just_collect.
Never mind.
JustCollectCards is not the same, right?
Today, I received a Lawrence Taylor card that I won on Ebay this past Sunday from justcollectcards. I'd say that was pretty fast. I hope they do right by you. Let us know how it turns out.
John
1993 Pro Set Power All-Power-Defense Gold #1
Also, I got a paypal refund from Dan so I guess the matter is closed now. Disappointed I didn't get my card, but I guess it happens. Case closed.
Always buying Bobby Cox inserts. PM me.
Always buying Bobby Cox inserts. PM me.
After speaking with the REAL owner of the card earlier today, I have sent all of this info to Dan, who I'm sure won't respond to me for at least 3 weeks. I'm glad everyone else here has had good experiences with JustCollectCards, but I have not and I will never deal with them again. They have lied to me about owning a card that they don't own, they have created an auction on Ebay for a card that they did not own, they have accepted payment from me for a card that they didn't own, and then they lied to me again about tyring to mail it to me and tried to blame the post office for losing it. What a bunch of scumbags.
I hope people remember this story next time they consider bidding on any of their items. JustCollectCards sucks.
Always buying Bobby Cox inserts. PM me.
<< <i>Is it possible that they did own the card at one time and just made a clerical error by not removing it after selling it? >>
That's probably what happened.
There is no advantage in selling a card they don't own. Since the buyer will get his money back from the seller or Paypal once persued.
All they did is waste their time (& yours) but didn't profit on it.
Website: http://www.qualitycards.com
But, when they realized that they'd sold me a card that they didn't own, they decided to try and lie there way out of it by telling me they'd mailed me the card and that the post office must have lost it. This is where I'm really getting pissed off. Why not just admit that they made a giant clerical error and leave it at that? There was no reason for them to lie about having mailed me something and trying to blame the post office for any of this. They were hoping I'd just accept the refund and that they wouldn't have to admit that they can't keep track of whats actually in their inventory.
Always buying Bobby Cox inserts. PM me.
-Michael
Always buying Bobby Cox inserts. PM me.
1993 Pro Set Power All-Power-Defense Gold #1
<< <i>Two totally different groups. JustCollectCards is a fast shipper with free shipping and they've had a lot of stuff I've needed for team sets. One of my favs >>
Actually justcollectcards and just_collect are the same company, same owners. They're just different ebay id's.
I find it kind of humorous that they had an 'inventory error', when in fact they advertise that they use their own special inventory software for all of their consignments on ebay.
I too would question any sellers integrity going forward that wouldn't admit their error up front too. When they said they shipped your card, could they provide you with any USPS tracking numbers to verify this? That's the first thing I would've asked for from them, a tracking number and a scan of the postal receipt showing the shipping date. If they couldn't provide this info to you, that seller is lying.
Glad you got refunded McAdams.