Home U.S. Coin Forum

eBay and Paypal problem, advice needed

2»

Comments

  • MoneyLAMoneyLA Posts: 1,825
    thanks again for the comments. As I mentioned in a previous post, this is not a coin but another collectible... a rather large one, so very visible going into the box.

    and yes, the UPS store manager and employee will both say that the item was put into the box and shipped.

    this info was given to paypal and from what they told me son, paypal has its own methods and systems and doesnt care about the UPS info. THIS is the issue.
  • jmski52jmski52 Posts: 23,241 ✭✭✭✭✭
    Let me understand this correctly. If the buyer files a police report, he keeps the item and collects his money back from paypal?

    And if he doesn't file a police report, then paypal will put the money back into your son's account?

    This really sucks worse than usual, especially since ebay coerces as many sellers as possible into using paypal, and charges them up the wazzoo for the priviledge. I hope things work out for your son.
    Q: Are You Printing Money? Bernanke: Not Literally

    I knew it would happen.
  • notwilightnotwilight Posts: 12,864 ✭✭✭


    << <i>..... paypal has its own methods and systems and doesnt care about the UPS info. THIS is the issue. >>



    But remember,their goal is to get the right scammer identified and money to the right person. They need people to have confidence in paypal so they have a financial interest in getting this right...thus they probably will get it right. So they have their own ways of verifying things, they are doing that, and it is likely it will work and identify the right scammer. Their lawyers tell the phone operators under no circumstances are you to tell someone that they have the evidence and that should take care of it. "Just tell them we have our own procedures and we will follow them.". --Jerry
  • airplanenutairplanenut Posts: 22,386 ✭✭✭✭✭


    << <i><< ..... paypal has its own methods and systems and doesnt care about the UPS info. THIS is the issue. >>



    But remember,their goal is to get the right scammer identified and money to the right person. They need people to have confidence in paypal so they have a financial interest in getting this right...thus they probably will get it right. >>

    You'd like to think so. I have a postmarked, signed statement by a USPS clerk (on a photocopy of a coin and mailer showing all tracking numbers) attesting that a coin sent to me was a silver eagle. Problem is, it was supposed to be the platinum eagle I had sent the guy. He filed a chargeback, said he shipped the item back to me, and PayPal wouldn't even send my argument to the CC company (let alone let me talk to them unless I had a subpoena) saying that there was a lack of evidence to prove my case.
    JK Coin Photography - eBay Consignments | High Quality Photos | LOW Prices | 20% of Consignment Proceeds Go to Pancreatic Cancer Research
  • sinin1sinin1 Posts: 7,500



    if PAYPAL sides with buyer, a lawsuit could show some of PAYPALs faults


    If it is a large item seen being placed in the box, UPS should honor insurance or go after receiver/PAYPAL
  • Unfortunately, when we sell a product on Ebay or any venue, we are now a retailer and this type of loss is cost of doing business. That being said, I would take many of the good suggestions here on how to pursue the a postive conclusion. The water is obviously muddied by the fact that the seller is not certain of who is the culprit.
    SOCIALIZED MEDICINE: The wealthiest class treats the lowest class and sends the bill to the middle class.
  • MoneyLAMoneyLA Posts: 1,825
    the seller, my son, has two opponents here.

    first, the buyer who told paypal that the box that was delivered by UPS was empty.

    second, paypal, which told my son that if the buyer files a police report they will return the money to the buyer and then the burden is on my son to get the money.

    some help paypal is.
  • segojasegoja Posts: 6,141 ✭✭✭✭
    Was the item insured? If it wasn't coins, then UPS would honor some sort of insurance?
    JMSCoins Website Link


    Ike Specialist

    Finest Toned Ike I've Ever Seen, been looking since 1986

    image
  • MoneyLAMoneyLA Posts: 1,825
    update on Oct 8

    UPS called the buyer as part of their investigation and asked what was wrong. the buyer said he was withdrawing his claim and complaint.

    he never filed a police report.

    paypal released the money to my son this morning.
  • braddickbraddick Posts: 24,807 ✭✭✭✭✭
    Perfect.
    Would you please now release the eBay'er who put you through this needless stress so we may block him?

    peacockcoins

  • LindeDadLindeDad Posts: 18,766 ✭✭✭✭✭
    Out the crook he was trying to scam you.
    Sorry but that should invole the police but we all know that doesn't work.
    image
  • very happy it worked out for your son. image


    edit. and yes, out him!!!
    my ebay items BST transactions/swaps/giveaways with: Tiny, raycyca,mrpaseo, Dollar2007,Whatafind, Boom, packers88, DBSTrader2, 19Lyds, Mar327, pontiacinf, ElmerFusterpuck.
  • 19Lyds19Lyds Posts: 26,492 ✭✭✭✭


    << <i>update on Oct 8

    UPS called the buyer as part of their investigation and asked what was wrong. the buyer said he was withdrawing his claim and complaint.

    he never filed a police report.

    paypal released the money to my son this morning. >>



    WooHoo!


    imageimage

    Congrats!
    I decided to change calling the bathroom the John and renamed it the Jim. I feel so much better saying I went to the Jim this morning.



    The name is LEE!
  • sweetwillietsweetwilliet Posts: 2,315 ✭✭✭
    Can you let us know the buyer's id please?? Glad it worked out.
    Listen. Strange women lying in ponds distributing swords is no basis for a system of government. Supreme executive power derives from a mandate from the masses, not from some farcical aquatic ceremony.
    Will’sProoflikes
  • nankrautnankraut Posts: 4,565 ✭✭✭
    PLEASE!!! tell us who this buyer is so we can block him!image
    I'm the Proud recipient of a genuine "you suck" award dated 1/24/05. I was accepted into the "Circle of Trust" on 3/9/09.
  • segojasegoja Posts: 6,141 ✭✭✭✭
    Congrats...but you do need to let this board know who the buyer is.

    Would you feel good if someone else on this board was taken???

    What's the hold up with letting us know who it is???
    JMSCoins Website Link


    Ike Specialist

    Finest Toned Ike I've Ever Seen, been looking since 1986

    image
  • MoneyLAMoneyLA Posts: 1,825
    update on Oct 19th.

    this guy just won't give up. earlier tonight my son gets an email from paypal saying that the buyer has now notified his bank that the "e-check" sent to paypal was not authorized. the bank is reversing the payment to paypal.

    paypal asked my son for an explanation, and my son simply repeated the info from before:

    1. the package was sent via UPS
    2. the buyer signed for the package
    3. the buyer claimed the package was empty
    4. when UPS contacted the buyer, the buyer "withdrew" his claim
    5. the buyer did not follow paypal's instructions about filing a police report
    6. paypal released the money to my son

    Paypal now says my son is covered by the "seller protection policy" and paypal will now deal with the buyer's bank about the "reversal" of the payment and the claim that the "echeck payment" was "not authorized."

    by the way, a week ago, the buyer emailed my son and said if my son gives him a positive feedback on ebay, he (the buyer) will give a positive feedback to my son.

    my son kept that email in his file and forwarded that to paypal as well.

    unbelievable.
  • MoneyLAMoneyLA Posts: 1,825
    Many of you have asked me to give the ebay ID of the buyer. I haven't and here's why: I use my real name on this board and frankly I'm afraid that this guy will use my comments here to sue me. Anyone who pulls the kind of crap he has pulled could just as easily find a crooked lawyer to go after someone such as myself, and I don't want to be bothered or troubled with this kind of litigation.

    but as I pointed out in an earlier post, this did not involve the purchase of a coin, but another high end collectible. in fact, the collectible is linked to the music industry.

    I am afraid that posting a buyer ID on the Internet-- the wide open Internet -- indicating there was a problem with the person-- could result in more headaches.

    I just don't want to risk any more grief here. In the end my son got his money, and now it's paypal's headache. I am just relieved that UPS followed through and Paypal followed through, even though at the beginning we had our doubts about Paypal.
  • Wolf359Wolf359 Posts: 7,663 ✭✭✭
    This was an expensive item right? Get the money out of the bank and close the account if need be. Paypal will screw you without a thought or recourse.
  • ashelandasheland Posts: 23,736 ✭✭✭✭✭
    This is one of the reasons I went back to only buying on ebay.
  • Glad things are working out somewhat for your son. I do not think there is any foolproof way to protect yourself from a crook buyer who claims whatever you sent was not in the package. Only a few choices, do not sell anything that you cannot afford to lose a payment on, do not sell to anyone without XX (pick a number you are comfortable with) number of buys of higher priced items, do not sell to anyone with less than 100% rating. The true crooks do not start to appear until you are dealing in higher priced items.


  • << <i>The only advise I can give you is for the "next time". Next time do not have a 3rd party package a $3k item for you. Next time ship your item via Registered Insured Mail with signiture confirmation, even though signiture is required, pay for it. Next time withdraw that money out of your PP account as soon as you get it. I hope it all works out for him. It sound like he has a very tough fight ahead, and be prepared to get circle-jerked. Good Luck. >>



    Are your sure withdrawing paypal funds immediately will keep paypal from freezing the funds I don't think so all Paypal accounts are backed up by either your credit credit card or a bank account that you transfer the funds to and they will reverse it on you and pull it from there the same way they pull from your back up account when you make a purchase and have insufficient funds in your paypal account.
    Greg Bose
    CoinSpace.com Founder
    www.coinspace.com


  • << <i>This was an expensive item right? Get the money out of the bank and close the account if need be. Paypal will screw you without a thought or recourse. >>



    image
  • derrybderryb Posts: 37,643 ✭✭✭✭✭


    << <i>

    << <i>The only advise I can give you is for the "next time". Next time do not have a 3rd party package a $3k item for you. Next time ship your item via Registered Insured Mail with signiture confirmation, even though signiture is required, pay for it. Next time withdraw that money out of your PP account as soon as you get it. I hope it all works out for him. It sound like he has a very tough fight ahead, and be prepared to get circle-jerked. Good Luck. >>



    Are your sure withdrawing paypal funds immediately will keep paypal from freezing the funds I don't think so all Paypal accounts are backed up by either your credit credit card or a bank account that you transfer the funds to and they will reverse it on you and pull it from there the same way they pull from your back up account when you make a purchase and have insufficient funds in your paypal account. >>



    You have authorized ebay to ONLY pay your seller fees from the associated bank account/credit card and only if there is not enough funds in the paypal account to pay those fees.

    No Way Out: Stimulus and Money Printing Are the Only Path Left

  • derrybderryb Posts: 37,643 ✭✭✭✭✭
    MoneyLA, how about a link to something your son's buyer is selling. I'd like to do business with him.

    No Way Out: Stimulus and Money Printing Are the Only Path Left

  • If the item was a coin and shipped through UPS, he will lose as they do not insure coins. As long as your son can prove that they item was delivered to the package, the buyer is out then! I had this happen a month ago with paypal. I sent the coin insured, but no DC. First the buyer said he didn't get it, I asked the PO and they said it was recieved and they buyer did in fact receive the coin, but then said it wasn't as described and ending up losing. The buyer was a real loser and had buyers remorse!!! Sometimes I just hate paypal!!!!!!!!!!!!!!!!!!!!
    Perfect Transactions-Jamericon, bestclser1, DNADave, CoinAuctionsHelp, cucamongacoin, SeaEagleCoins(2), Walkerguy21D, tigermaroo, stainless, keets, pakasmom(2), ELKevvo, joebb1, bstat1020, Hmann, DRUNNER, BigJohnD


  • << <i>Many of you have asked me to give the ebay ID of the buyer. I haven't and here's why: I use my real name on this board and frankly I'm afraid that this guy will use my comments here to sue me. Anyone who pulls the kind of crap he has pulled could just as easily find a crooked lawyer to go after someone such as myself, and I don't want to be bothered or troubled with this kind of litigation.

    but as I pointed out in an earlier post, this did not involve the purchase of a coin, but another high end collectible. in fact, the collectible is linked to the music industry.

    I am afraid that posting a buyer ID on the Internet-- the wide open Internet -- indicating there was a problem with the person-- could result in more headaches.

    I just don't want to risk any more grief here. In the end my son got his money, and now it's paypal's headache. I am just relieved that UPS followed through and Paypal followed through, even though at the beginning we had our doubts about Paypal. >>



    ########################################################################################

    I am NOT trying to convince you to give out the name of the person involved, but just want to point out to you that he has no ground to sue you for libel . You did NOT falsely accuse him of any wrong oing. You were just merely reporting what had transpired in a transaction. If that was considered libel, then every newspaper around the world should be sued. You did not deliberately and/or maliciously damage his reputation or to assassinate his character. What you mentioned in this forum was the fact and the fact only.
    However, I don't blame you for not wanting to bring this incident to another level.

Leave a Comment

BoldItalicStrikethroughOrdered listUnordered list
Emoji
Image
Align leftAlign centerAlign rightToggle HTML viewToggle full pageToggle lights
Drop image/file