Having trouble with turbo lister was wondering if it was just me?

Having trouble with turbo lister was wondering if it was just me or is something wrong at ebays end. My turbo lister 2 won't even open.
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uninstall TL, and reinstall a new TL from the EBAY site.
If I was having to pay for that piece of junk, I would
have cancelled it long ago.
My associates have wasted HOURS trying to get it
to work when it just doesn't want to.