Best offer from zero feedback eBayer: accept or reject?
Bayard1908
Posts: 4,084 ✭✭✭✭
I have an otherwise acceptable offer for a $500 coin on eBay; however, the bidder has zero feedback and just joined eBay 10 days ago. Would it be unreasonably dangerous to accept the offer? My main worry would be a scam such as SNAD on Paypal.
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Comments
<< <i>Were you to be distrusted when you SOLD/BOUGHT your first coin on ebay? >>
When I was new on eBay, everybody was new on eBay.
Ray
<< <i>I'll be glad to act as a middleman for 10%. Zero risk for you. You get $450 from me. --Jerry >>
My inclination is to think that a scammer would just "Buy it Now" and not bother with an offer. The lack of feedback still concerns me though.
<< <i>As long as he has a confirmed address and you abide by all of paypal's rules, including signature confirmation, I would do it. >>
Does a confirmed address even matter anymore? I thought Paypal changed the policy.
Everyone has to start somewhere. The concern you are feeling is normal.
This is a good time to review your selling process to close any loopholes in case there is a dispute. But I would not go further than that.
I would proceed with the transaction.
PayPal provides coverage to U.S. account holders for eligible transactions in the event of an unauthorized payment or item-not-received claims, chargebacks, and reversals.
To be eligible for PayPal Seller Protection:
The transaction must be marked eligible or partially eligible for Seller Protection on the Transaction Details page.
The item must be shipped within 7 calendar days of receiving payment to the shipping address on the Transaction Details page, and in accordance with our shipping requirements.
In the event a buyer files a claim, you need to respond to our request for documents and other information in a timely manner.
The item must be a physical, tangible good that can be shipped.Your primary residence, as listed in your PayPal account, must be in the United States.
What's not covered
Items picked up locally or delivered in person
Services, intangible items, and digital goods
Claims and chargebacks where the buyer says that the shipped item is significantly not as described
More details:
11.4 What are the eligibility requirements for PayPal seller protection?
You must meet all of the basic requirements listed below: In addition, you must meet the Item Not Received requirements to be covered for Items Not Received and the Unauthorized Payments requirements to be covered for Unauthorized Payments.
Basic Requirements:
Ship the item to the shipping address on the “Transaction Details” page.
Respond to PayPal’s requests for documentation and other information in a timely manner.
The item must be a physical, tangible good that can be shipped.
Your primary residence, as listed in your PayPal Account, must be in the United States.
Item Not Received Requirements:
The payment must be marked “eligible” or “partially eligible” for seller protection on the Transaction Details Page.
You must have a Proof of Delivery.
You must ship the item within 7 days of receipt of payment. Or, if the payment is for pre-ordered or made-to-order goods, shipment is required within the timeframe specified in your item listing.
Unauthorized Payments Requirements:
The payment must be marked “eligible” for seller protection on the Transaction Details Page.
You must have a Proof of Shipment or a Proof of Delivery.
11.5 What is “Proof of Shipment”?
Online or physical documentation from a shipping company that includes all of the following:
The date the item is shipped.
The recipient’s address, showing at least the city/state or zip code (or international equivalent).
11.6 What is “Proof of Delivery”?
Online documentation from a shipping company that includes all of the following:
The date the item is delivered.
The recipient’s address, showing at least the city/state or zip code (or international equivalent).
Signature Confirmation for payments of $ 250 USD or more (see Foreign Currency Equivalents below).
11.7 What is “Signature Confirmation”?
Online documentation that can be viewed at the shipping company’s website and indicates that the item was signed for on delivery.
11.8 What are examples of items/transactions that are not eligible for seller protection?
Claims or Chargebacks for Significantly Not as Described.
Items that you deliver in person.
Intangible items, licenses for digital content, and services.
Payments through PayPal Direct Payment or Virtual Terminal.
11.9 Seller Protection Policy Definitions.
“Chargeback" means a challenge to a payment that a buyer files directly with his or her credit card company.
"Claim" means a challenge to a payment that a buyer files directly with PayPal.
“Item Not Received” means a challenge from a buyer claiming that the item purchased was not received.
"Reversal" means a challenge to a payment that a buyer files directly with his Bank, or is initiated by PayPal.
“Transaction Details Page” means the page that includes the transaction information and can be accessed by logging into your PayPal Account.
“Unauthorized Payment” means a challenge from a buyer claiming that he or she did not make the payment, and that the person who made the payment was not authorized.
Sean Reynolds
"Keep in mind that most of what passes as numismatic information is no more than tested opinion at best, and marketing blather at worst. However, I try to choose my words carefully, since I know that you guys are always watching." - Joe O'Connor
Will’sProoflikes
<< <i>
<< <i>As long as he has a confirmed address and you abide by all of paypal's rules, including signature confirmation, I would do it. >>
Does a confirmed address even matter anymore? I thought Paypal changed the policy. >>
follow paypal's rules. Get sig confo. Get insurance. You'll be OK.
Positive BST Transactions (buyers and sellers): wondercoin, blu62vette, BAJJERFAN, privatecoin, blu62vette, AlanLastufka, privatecoin
#1 1951 Bowman Los Angeles Rams Team Set
#2 1980 Topps Los Angeles Rams Team Set
#8 (and climbing) 1972 Topps Los Angeles Rams Team Set
<< <i>Do Best Offer / Buy It Now wins show up on a user's bidding history? >>
Yes, they do, and they show up slightly differently from regular wins (unbolded, I think), so you can tell them apart if you need to.
For me, the issue is less the protection, and more the annoyance. Even if PayPal will refund your money, is it worth the hassle for you? You mention that the offer is otherwise acceptable. If you rejected this offer, would you be able to find another buyer next week, or would you be stuck with it for the next year? Do you have $400 into the item and are making a profit, or are you already annoyed that you're taking a loss?
If you're at all reluctant now, and something goes wrong later, you're just going to be more annoyed.
FWIW, those comments aren't restricted to zero-feedback bidders. I would feel the same thing about a 1000-feedback bidder who was outside the US. I'll ship internationally, but it's annoying. If I have to do something annoying to start with, another annoying thing doesn't make me any happier...
<< <i>I think the eBayer must read this board because I received an identical offer from a high feedback account (same zipcode) shortly after creating this thread. If so, please PM me. >>
try getting contact info from both and see if they are the same or similar enough.
I would do it. if by zero you do not mean (+1 and a -1, etc.) but no feedback yet.... that is how everyone starts....
Claims or Chargebacks for Significantly Not as Described.
<< <i>I think the eBayer must read this board because I received an identical offer from a high feedback account (same zipcode) shortly after creating this thread. If so, please PM me. >>
PM sent
Whatever you do, do not interrupt an auction of yours before it has closed to take their offer as they may not pay or try to talk you down further. Don't wast your time with low FB buyers (usually single digits) who want to haggle either. If they have any money, then why such low FB activity?
<< <i>The last two zeros (Zero FB Buyers) I had sales to on the Bay did not pay. Would have loved to neg them but did follow thru the process so they got an unpaid item strike. Its your call, but I dread these people, especially if its a big ticket item.
Whatever you do, do not interrupt an auction of yours before it has closed to take their offer as they may not pay or try to talk you down further. Don't wast your time with low FB buyers (usually single digits) who want to haggle either. If they have any money, then why such low FB activity? >>
Why do you only have 42 posts? If you had anything intelligent to say your post count would be higher. --Jerry
<< <i>
Actually, that made me laugh out loud. Thank you.
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