Would you leave positive, negative or neutral feedback

artistlost · August 28, 2009 12:35PM

Buy a card...I was charged $4.00 for shipping from US to Canada. The card arrives safely with a printed label of $1.03 paid for shipping. I email the seller saying the card arrived but I am less than thrilled about the shipping charge now that I see the actual cost. They reply with ever excuse in the book.

Just wondering what you would do.

Thanks

mathew

lsutigers1973 · August 28, 2009 12:39PM

Positive. You knew the charge before you bought the card.

storm888 · August 28, 2009 12:40PM

The seller "gambled" that the item would arrive safely.

He thinks he collected on a bet.

He should get a NEG.

artistlost · August 28, 2009 12:40PM

<< Positive. You knew the charge before you bought the card. >>

Very true Bill. I did know the charge and am leaning that way.

I was thinking I would leave postive feedback stating the card was nice and then just ding the DSR for shipping charge.

mathew

yankeeno7 · August 28, 2009 12:40PM

Agreed...you factored the cost of shipping in what you paid. Why be a douche over a couple of bucks when you knew before you bought? Postive all the way.

otwcards · August 28, 2009 12:40PM

<< Buy a card...I was charged $4.00 for shipping from US to Canada. The card arrives safely with a printed label of $1.03 paid for shipping. I email the seller saying the card arrived but I am less than thrilled about the shipping charge now that I see the actual cost. They reply with ever excuse in the book.

Just wondering what you would do.

Thanks

mathew >>

Matthew:

Was the card in a bubble mailer? A top loader? Well protected? Not much else the seller could do.

I have an issue when a seller says, "priority shipping" and charges $5.00+ and then sends regular 1st Class. I guess the fact that they ship it was what they consider a "priority" rahter than "Priority Mail."

When a seller charges a s/h fee, I typically assume that it will be in a bubble mailer at a cost around $1.00 and always factor the s/h into my bid. I do get annoyed when I pay $3-4 for s/h and get the card in a PWE. Such sellers get a 1 for s/h...

artistlost · August 28, 2009 12:41PM

<< The seller "gambled" that the item would arrive safely.

He thinks he collected on a bet.

He should get a NEG. >>

I was think the worst would be neutral. I did get the card and did know the cost before.

The thing that upset me was after I confronted him in an email all i got was excuses.

mathew

lsutigers1973 · August 28, 2009 12:47PM

<< I was thinking I would leave postive feedback stating the card was nice and then just ding the DSR for shipping charge. >>

That's what I would do too.

goose3 · August 28, 2009 12:48PM

positive.

he didn't owe you any explanation unless his description stated that it would be shipped a certain way and it arrived another...

dontippet · August 28, 2009 12:56PM

<< 

<< I was thinking I would leave postive feedback stating the card was nice and then just ding the DSR for shipping charge. >>

That's what I would do too. >>

I agree too.

pdub1819 · August 28, 2009 12:56PM

I recently sold a few cards on Ebay, I didn't really research how much shipping would cost and just looked at what other people were charging, so I charged $5. I knew my cards were not going to go for very much and I figured shipping and handling into my shipping price. I sent the cards in a bubble mailer with cardboard and sometimes paper wrapping around that. The cost of the shipping was under $2, I received all positives, but one buyer wrote a negative response on his positive feedback. I didn't look that far into it, but there was no way I could respond to his negative response since it was a positive feedback. I didn't feel it was necessary for me to e-mail him directly since he never bothered to e-mail me to begin with. I would have more than welcomed a refund and a return of the card, or even just give him the difference. I'm not a big time seller of cards, if anything I was trying to break even on the card (after I got it graded). I will change shipping charges in the future because of this.
So I guess what I'm saying is give the guy positive feedback, but then explain that shipping was way over priced.

Brick · August 28, 2009 1:00PM

Any shipping charge high enough for me to leave a neg is a shipping charge high enough for me to not bid on the item in the first place. It's not $4.
If you leave a neutral the question is should you make his BBL.

BassPro77 · August 28, 2009 1:06PM

now a days, 4 bucks seem reasonable.
a buck to ship, maybe a buck for a bubble mailer, and 6 dollars worth of gas going to the post office,
and if any additional bubble wrap.

i would say pos, but mark down on shipping cost.

longtimemetsfan · August 28, 2009 1:12PM

I always factor in the shipping charges when I bid. So I'm always happy with the total cost I pay.
It is still annoying to see the low price printed on the shipping label.
That said, I always leave positive feedback since I got what I paid for.

grote15 · August 28, 2009 4:06PM

Is it really worth creating a thread to complain about paying like $2 above the actual cost of shipping (envelopes and packing materials aren't free last time I checked at Staples). I could see if he charges you like $6.50 and postage was $1.03, but for $4, come on.

MULLINS5 · August 28, 2009 4:49PM

white envelope, top loader = neutral

when someone charges 4.00 they need to offer 4.00 worth of packing

sellers should NOT NOT NOT NOT NOT profit on shipping but instead the product they are selling!!! As a buyer i know what i am paying and if i pay 4.00 for shipping i expect the seller to send my item as close to 4.00 worth of packaging and shipping costs as possible.

patrick

cardbender · August 28, 2009 4:56PM

<< positive.

he didn't owe you any explanation unless his description stated that it would be shipped a certain way and it arrived another... >>

Agreed.

Just leave a pos. and move on. Don't buy from the seller again if you feel ripped off.

The more buyers ding sellers dsr's the more ebay loves you.
It makes sellers want to go away and not offer any cards for sale.

You knew the shipping cost upfront. The rest doesn't or shouldn't matter unless the item was poorly packaged and got drilled in shipment due to a bad packaging job by the seller. That's when you drill the dsr's, when something bad actually happened to the item.

At least that's my view.

jfkheat · August 28, 2009 5:04PM

In my opinion, since you knew the shipping cost before you bid, if you left me a negative or a neutral I would block you as a bidder. For some people, like me, it is over 20 miles round trip to the nearest post office. With the gas, supplies and shipping cost it would cost me close to $4 to ship a card. Also when shipping to Canada most of the time the seller has to take the time to fill out the customs forms. He also took a chance sending the card with no delivery confirmation thus no Paypal protection. You need to factor all this in when you decide to leave feedback.
James

cardbender · August 28, 2009 5:04PM

<< white envelope, top loader = neutral

when someone charges 4.00 they need to offer 4.00 worth of packing

sellers should NOT NOT NOT NOT NOT profit on shipping but instead the product they are selling!!! As a buyer i know what i am paying and if i pay 4.00 for shipping i expect the seller to send my item as close to 4.00 worth of packaging and shipping costs as possible.

patrick >>

I completely disagree with the second part of this post. I expect sellers to recoup some of their cost of doing business on fee bay with the shipping. I think this is reasonable. I also expect items to be well-packaged if the seller is charging $4 shipping.

If a seller is auctioning something unlike a ebay store BIN price, there's no certain way to make sure that item makes a profit and therefore covers all the fee's involved. That's called rolling the dice and very possibly losing money. A seller won't stay in business very long by losing money.

I'd rather have sellers charge $4 shipping a PSA card and keep offering cards I want to buy.

Ebay is totally squeezing every nickel off of every transaction as it is.
Pretty soon sellers will leave. I don't blame or mind sellers for trying to make $1-2 off of the shipping.

Ebay is so messed up. If sellers offer free shipping, they can still be dinged on their DRS's by idiot buyers. How stupid is that?

skilow · August 28, 2009 5:30PM

why are you people paying a dollar for a bubble mailer? Last time I got some, I believe they were around 15 cents. I HATE sellers overcharging on shipping to make up "their" fees. Neg/Neutral AND hit them on the DSRs.

grote15 · August 28, 2009 5:34PM

why are you people paying a dollar for a bubble mailer? Last time I got some, I believe they were around 15 cents. I HATE sellers overcharging on shipping to make up "their" fees. Neg/Neutral AND hit them on the DSRs.

Yet another buyer to block...

BTW, if you can find a bubble mailer for 15 cents let me know...the last one I saw was in Woolworth's in 1977..

MULLINS5 · August 28, 2009 5:43PM

<< 

<< white envelope, top loader = neutral

when someone charges 4.00 they need to offer 4.00 worth of packing

sellers should NOT NOT NOT NOT NOT profit on shipping but instead the product they are selling!!! As a buyer i know what i am paying and if i pay 4.00 for shipping i expect the seller to send my item as close to 4.00 worth of packaging and shipping costs as possible.

patrick >>

I completely disagree with the second part of this post. I expect sellers to recoup some of their cost of doing business on fee bay with the shipping. I think this is reasonable. I also expect items to be well-packaged if the seller is charging $4 shipping.

If a seller is auctioning something unlike a ebay store BIN price, there's no certain way to make sure that item makes a profit and therefore covers all the fee's involved. That's called rolling the dice and very possibly losing money. A seller won't stay in business very long by losing money.

I'd rather have sellers charge $4 shipping a PSA card and keep offering cards I want to buy.

Ebay is totally squeezing every nickel off of every transaction as it is.
Pretty soon sellers will leave. I don't blame or mind sellers for trying to make $1-2 off of the shipping.

Ebay is so messed up. If sellers offer free shipping, they can still be dinged on their DRS's by idiot buyers. How stupid is that? >>

it's like the grocery store charging .50 for a paper bag...as a seller on eBay the shipping costs should be what the shipping cost...i understand if i pay 2.00 shipping and the seller paid maybe 1.35 to send it (postage fees only) what the seller "makes" off of shipping should be no more than .50 MAYBE .75/transaction

I offer free shipping on eBay and am happy for the business.

I buy a 25 pack of bubble mailers for 5.00 and cut each into 6 parts which drives the cost of each bubble envelope to 0.03

I then put the card/s in the cut bubble envelope and tape the open side/s - I then slide this into a 6X9 manilla envelope (about 0.05)

total shipping supplies for card = 0.08 - because the package is small and light, shipping first-class normally runs 1.35 to 1.75ish...rarely goes over 2.00

..so, i'm happy to offer free shipping

grote15 · August 28, 2009 5:47PM

I offer free shipping on eBay and am happy for the business.

I buy a 25 pack of bubble mailers for 5.00 and cut each into 6 parts which drives the cost of each bubble envelope to 0.03

I then put the card/s in the cut bubble envelope and tape the open side/s - I then slide this into a 6X9 manilla envelope (about 0.05)

total shipping supplies for card = 0.08 - because the package is small and light, shipping first-class normally runs 1.35 to 1.75ish...rarely goes over 2.00

..so, i'm happy to offer free shipping

Guess you didn't see that Fisk RC here on the board shipped in a manilla envelope...

If you're selling cards under $25, I'd agree that method is OK, but for higher priced items, no way..

MULLINS5 · August 28, 2009 5:55PM

<< I offer free shipping on eBay and am happy for the business.

I buy a 25 pack of bubble mailers for 5.00 and cut each into 6 parts which drives the cost of each bubble envelope to 0.03

I then put the card/s in the cut bubble envelope and tape the open side/s - I then slide this into a 6X9 manilla envelope (about 0.05)

total shipping supplies for card = 0.08 - because the package is small and light, shipping first-class normally runs 1.35 to 1.75ish...rarely goes over 2.00

..so, i'm happy to offer free shipping

Guess you didn't see that Fisk RC here on the board shipped in a manilla envelope...

If you're selling cards under $25, I'd agree that method is OK, but for higher priced items, no way.. >>

technically the card is in a bubble envelope, the 6X9 serves to ship the card..as a shell i suppose...

higher priced cards go in small boxes with peanuts and all that stuff - priority, delivery confirmation - the works...

skilow · August 28, 2009 6:03PM

Since you are stuck in the Woolworth days, I want to introduce you to the internet.

If it useful for more than downloading porn, like BUYING bubblemailers!

grote15 · August 28, 2009 6:25PM

Since you are stuck in the Woolworth days, I want to introduce you to the internet.

If it useful for more than downloading porn, like BUYING bubblemailers!

Or even better, maybe you can buy a clue...

storm888 · August 28, 2009 6:35PM

I only do BINs, and I offer "free shipping."

I break-even or make money on shipping.

S+H$ stars have been as low as 4.5 and as
high as 5, depending on merch category.

hofautos · August 28, 2009 6:46PM

I would not leave any feedback, but if any it would definetey be positive.
First I only like to ship registered outside of US.
If it was lost, you could have filed a claim, and he would be screwed.
Whether he spent $1 or $10 makes no difference. You saw the shipping charges before you bid. You recieved the card fine.
YOu should be happy.

Also, the h in s/h stands for handling. My time to go to the post office is worth at least $5/card.

JackWESQ · August 28, 2009 9:14PM

Dear Mathew,

Greetings. Would it be possible for you to quote what the seller said in response to your inquiry regarding the shipping charges? I must admit that would factor into what type of feedback I would leave.

/s/ JackWESQ

earlycalguy · August 28, 2009 11:06PM

I'd be thankful a seller from the US ships to Canada and it's $4 shipping. unless going to a much higher shipping service the seller has no delivery confirmation proof and would lose any paypal dispute for non receipt. sellers from the US take a risk shipping to Canada. for the $4 shipping fee he probably has .75 cents figured for delivery confirmation expense which he saved as not being able to get d/c to Canada. don't know how much your transaction was for but paypal fees are also an extra percentage due to the cross border fee.

artimus · August 28, 2009 11:21PM

who do i sue to get back the 5 minutes of my life i wasted reading this pointless post?...really?!......complaining that you were overcharged?.....$4.00?......with postage, handling, and a bubble mailer?....$4.00?.......you got to be kidding me?.....I wish I had the time to complain about $1.00.......crap, now i wasted another 2 minutes.......

KbKards · August 28, 2009 11:49PM

Earlycalguy is the first to notice that the package was going to Canada where there is no inexpensive way to ship with assurance of delivery. It's either first class mail or Global Express/Registered/Insured. The seller was doing you a favor and taking the risk of loss by not making you pay 5 times more for shipping by Global Express where he would have had seller protection. Going to Canada I'm also curious how the seller filled out the customs value tag for you. Did you encourage him to declare a low value in order to save you money? If the declared value was lower than the value of the card, did you save more than the $2 he made from the shipment?

otwcards · August 28, 2009 11:52PM

I wish that our posts included our eBay IDs. The manner in which some of you either do business or expect business to be done is ridiculous and I would LOVE to avoid doing business with some of you. In fact, my eBay ID is the-collector- so PLEASE put me on you BBL if you're one of the idiots that like to NEG or hit the seller's DSR if the seller isn't charging less than a buck on s/h because I OVERCHARGE by offering either FREE Priority Mail shipping OR I charge $5.00 for a Priority Mail package that costs about $5.00 to send.

There are a few simple questions one should ask:

Was the item described correctly?

Did the package arrive safely and in a timely manner?

Was it packaged properly?

Was the shipping charge reasonable?

I don't understand why some of you insist on making a mountain out of a molehill. I agree that s/h on eBay should not be a profit center, but c'mon. If you're not happy, hit the seller in the DSR and move on. Why is it that once a month, someone has to post to get opinions on whether to NEG someone over a dollar or two on shipping?

ga5150 · August 29, 2009 12:08AM

http://www.packagingprice.com packagingprice.com

Size 000 comes up to 14.298 cents each including shipping for me. That's for a 500 count box of the self seal kind.

<< 
BTW, if you can find a bubble mailer for 15 cents let me know...the last one I saw was in Woolworth's in 1977.. >>

artistlost · August 29, 2009 12:13AM

I didn't mean to come on here and complain about a few dollars. Just wanted to know what others would do in this situation. As i posted after Bill's response I had already pretty much made up my mind how I will handle it (which is what I will be doing) I just wanted to see how others would have acted.

Now in response to grote15's first comment. If you don't want to read a thread then don't. Same goes for artimus.

mathew

fiveniner · August 29, 2009 12:13AM

POSITIVLEY POSITIVE!!!

otwcards · August 29, 2009 12:48AM

<< 14.298 cents each including shipping for me. That's for a 500 count box of the self seal kind. >>

FANTASTIC!!! So now someone that sells a few items a week/month has their living room filled with a large box of 000 bubble mailers.

I buy a few 25 ct boxes from Quill.com when they're on sale while picking up other supplies. However, you can also get them for $4.25/box (about $0.17/unit before s/h) at this site in 25 count boxes. They fit nicely in the office closet and I don't have to use them for a coffee table when company comes over.

WinPitcher · August 29, 2009 1:09AM

Geez Scott you are on a roll today.

Steve

WinPitcher · August 29, 2009 1:12AM

last I looked it says:

Shipping AND handling.

Thus it is up to the buyer to understand what the charges are before bidding.

What do some of you do when a seller charges 2.00 and his cost was actually 3.79?

Do you PP him the difference?

Steve

jivan · August 29, 2009 1:21AM

just my 2 cents.... you knew shipping price and figured that into bid i am sure....you agreed and confirmed bid so you knew the pricing and agreed to it, legally binding you....if enough low dsr's are given, people will skip our friends to the north,,,,,,put yourself in other position.. you do everything right and person zaps your feedback.......I have been on both sides of this...BE NICE !!!

otwcards · August 29, 2009 1:21AM

<< Geez Scott you are on a roll today.

Steve >>

Sorry Steve... Just sometimes, I read this stuff, get annoyed and go on to the next thread without saying a word. Sometimes I read this stuff, get annoyed and feel I've gotta toss in my two cents. Maybe it's too many Fantasy Football Drafts? Maybe it's the lousy weather? Maybe it's the first weekend since I dropped my son off at college. Maybe it's just Saturday!

I realize that some of the people that post on here are new to the eBay thing or are part-time sellers or just plain collectors. But there are others that aren't. They've been around awhile and still post or respond the same stupid, inane, pointless threads about the same tired topics and seem to put their foot squarely inside their mouth when they do so. Now, I guess I'm guilty of that, too!

lsutigers1973 · August 29, 2009 1:21AM

<< why are you people paying a dollar for a bubble mailer? Last time I got some, I believe they were around 15 cents. I HATE sellers overcharging on shipping to make up "their" fees. Neg/Neutral AND hit them on the DSRs.

Yet another buyer to block...

BTW, if you can find a bubble mailer for 15 cents let me know...the last one I saw was in Woolworth's in 1977.. >>

There are about 4 decent wholesalers of bubblemailers. If you buy in quantities of at least 100, the price is more in the range of 8-10 cents per envelope.

nam812 · August 29, 2009 1:22AM

<< ......They fit nicely in the office closet and I don't have to use them for a coffee table when company comes over. >>

Scott, just get yourself 2 boxes and voila......nightstands.

otwcards · August 29, 2009 1:27AM

<< 

<< ......They fit nicely in the office closet and I don't have to use them for a coffee table when company comes over. >>

Scott, just get yourself 2 boxes and voila......nightstands. >>

And how do I explain to the wife that the elephant shaped bamboo nightstands she bought in Thailand have to go to storage?

mtcards · August 29, 2009 1:27AM

If he stated in his auction that shipping (ie. the cost that you pay for him to get the item from his work desk by his computer to your mailbox) is $4 in the auction listing and YOU bid on it, then you are agreeing that $4 is an acceptable cost for him to get the item to you.

It does not matter what the post office charges him, what wal-mart charges for a bubble mailer, how much he pays for penny sleeves and top loaders, what his cost in gas is to get himself and your item to the post office, whether he ships it UPS/USPS/FedEX/DHL or friggin pony express...it is what he is charging to get the item to your house.

There are way too many DB's on ebay, much less this site, that complain about shipping costs. YOU are agreeing to pay whatever the seller is charging. Who cares what the post office is charging. Do you go into Wal-Mart and buy stuff and then go about complaining what they paid for an item?

To leave a neg over a shipping charge where you new what it was going in, is complete douchebaggery! The people that do that are the ones adding to ebays nonsense. It was the idiot sellers who used retaliation negs which led to the current situation with feedback. Keep up this crap about the shipping charges and pretty soon, ebay will change everything to FREE shipping and you will then get screwed by lower competition, higher costs and you wont get your items for near as low as now.

larryallen73 · August 29, 2009 1:43AM

Positive.

JeffD27177 · August 29, 2009 1:59AM

<< Is it really worth creating a thread to complain about paying like $2 above the actual cost of shipping (envelopes and packing materials aren't free last time I checked at Staples). I could see if he charges you like $6.50 and postage was $1.03, but for $4, come on. >>

Why is it always the buyer that's on the losing end of this argument? If it's just a couple bucks, why couldn't the seller just have charged less instead of trying to pinch a couple extra bucks out of someone that's already giving him money.

The argument about agreeing to the shipping charge before bidding and factoring it into your final bid comes up all the time. But the reality is that I'm paying for the seller to ship me the card. I have no idea what kind of insurance, confirmation and packaging he will be using, or really even where he's shipping it from. So if he tells me he needs $4 to ship the card, I'm trusting the seller that that's his cost to ship.
When I receive a package and there's $1 of postage and a card slipped into a bubble mailer, I know that his costs weren't $4. I have never given a negative, but honestly I can see why someone would feel mislead and that the seller was dishonest in representing shipping costs. This could be interpreted by some as being a bad seller and worthy of negative feedback.
It's shipping charge, not charge what you want for shipping.

You don't know the shipping you're paying for until AFTER you've received card, not before you bid as is often stated.

yankeeno7 · August 29, 2009 2:06AM

Ok, then if the guy charges 5 bucks more in his store with free shipping, its ok, right? Does that make people feel more warm and fuzzy? Paying the same amount, maybe more but OOOOOOOOOOOOHHHHH Free Shipping!!! Yippee!!

If that is the case, I will increase all of my store items by 3.00 (maybe more) and put in free shipping.

Im sure thats what many sellers do to make this nonsense not able to be complained about.

otwcards · August 29, 2009 2:10AM

<< You don't know the shipping you're paying for until AFTER you've received card, not before you bid as is often stated. >>

I think that common sense suggests that someone charging $2.00 to $4.00 to ship a single card (graded or otherwise) is intending to ship it via 1st Class Mail (hopefully with Delivery Confirmation) securely packaged in a bubble mailer. Given that assumption, I don't understand why so many expect something different. How else could a seller ship a card at such a price point? Priority Mail is $4.80 at the cheapest without accounting for materials. UPS/FedEx isn't any cheaper.

The only gripe that I have when paying $2.00 to $4.00 for shipping is when the card is poorly packaged or shipped in a PWE. Otherwise, I'm expecting a bubble mailer via 1st Class Mail. Why is anything else even up for discussion or argument? Simple logic suggests what you are getting and that you know in advance that you are probably overpaying for it. Take such into consideration when you bid.

JeffD27177 · August 29, 2009 2:23AM

<< 

I think that common sense suggests that someone charging $2.00 to $4.00 to ship a single card (graded or otherwise) is intending to ship it via 1st Class Mail (hopefully with Delivery Confirmation) securely packaged in a bubble mailer. Given that assumption, I don't understand why so many expect something different. >>

Before I get flamed, I completely agree with this assumption. And I don't have anything bad to say to sellers when this is the case.
But it's the justification behind the assumption that I question. It's true by matter of practice, not because it's right in itself.

When we pay $4 with a bubble mailer and $1 stamp, we just accept that there's a $2+ profit to the seller. I don't know why we feel compelled to just accept this as a matter of common sense.

otwcards · August 29, 2009 2:27AM

<< 

<< 

I think that common sense suggests that someone charging $2.00 to $4.00 to ship a single card (graded or otherwise) is intending to ship it via 1st Class Mail (hopefully with Delivery Confirmation) securely packaged in a bubble mailer. Given that assumption, I don't understand why so many expect something different. >>

Before I get flamed, I completely agree with this assumption. And I don't have anything bad to say to sellers when this is the case.
But it's the justification behind the assumption that I question. It's true by matter of practice, not because it's right in itself.

When we pay $4 with a bubble mailer and $1 stamp, we just accept that there's a $2+ profit to the seller. I don't know why we feel compelled to just accept this as a matter of common sense. >>

No one is saying that ANYONE has "to just accept this as a matter of common sense." What I am stating is that based upon common sense, it is a known variable prior to bidding. If anyone has an issue with a seller garnering and extra dollar or two from their s/h fees, then either account for that in the bidding or pass on the auction as a matter of principle. To know this and knowingly accept such by placing a bid, I suggest that it removes one's right to complain about it after the fact.

Would you leave positive, negative or neutral feedback

Comments