What to do about a low dollar auction win...

Reljac

I won an Ebay auction 18 days ago. In all I have won 11 auctions since then anywhere from the .99 to $70 range. I've also received all but 1 of the items that I've won since then (that item having been won within the last week). I've sent 2 emails now to the ebayer and gotten no responses. Based on feedback I notice that the seller has shipped two items that were won after my auction and those people received their items over a week ago.

So I got a few questions for you guys:
What's the longest you've had to wait to receive an item that you paid instantly after winning the auction?
Am I wrong to want some sort of reply to let me know that he's shipped the item (he appears to be a low volume seller with only 24 feedback)?
At what point would you request a refund, or would you?
Since you have 45 days to file a claim, when should you file a claim and would you bother for a $5.50 auction?

Would you ignore the whole mess of potential negative feedback on a $5.50 auction?

BunchOBull

I basically wait 3 weeks before sending a polite email. At that point, if I get no response (which is generally the case the few times I've had to do this), I file a claim with PayPal around day 30. If I hear from the seller, we negotiate how to proceed. If I believe the seller is telling me the truth about the circumstances of the transaction, I likely let it slide and chalk to funds up as a loss. If I think the seller is full of it and wont have open dialogue, I file claim with PayPal.

jlbsquared

<< <i>Would you ignore the whole mess of potential negative feedback on a $5.50 auction? >>




You realize the seller can't neg you, right? I'd maybe send one more email asking for tracking info, wait another week or so, get my $ back from paypal and leave appropriate feedback stating lack of communication and item not rec'd...

Stingray

Your statement is somewhat confusing. You say you won your item within the last week, but someone who won an auction after yours received their item over a week ago??

Reljac

<< <i>

<< <i>Would you ignore the whole mess of potential negative feedback on a $5.50 auction? >>




You realize the seller can't neg you, right? I'd maybe send one more email asking for tracking info, wait another week or so, get my $ back from paypal and leave appropriate feedback stating lack of communication and item not rec'd... >>



Honestly I didn't know that, I got off ebay for a couple of years, because I was unhappy with their system (I got scammed out of an item that I was selling + Chargeback + Neg = no ebay/paypal for awhile, I heard it was a tad better so I'm giving it a second chance), just got started back on both buying and selling.

Reljac

<< <i>Your statement is somewhat confusing. You say you won your item within the last week, but someone who won an auction after yours received their item over a week ago?? >>



I'm sorry, I intended the post to read that the only items I had not received from my recent auctions were the item in question in my post and one that I had not received because I purchased it within the last week.

divecchia

I usually send a polite email after 2 weeks of payment being sent and if no communication, I email again at 3 weeks and if no response comes my way by 4 weeks I initiate a claim with paypal.

Donato