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Quick Paypal Question - Can a buyer from Taiwan file a claim on me on "Item Not Received"?

frankhardyfrankhardy Posts: 8,162 ✭✭✭✭✭
in Trading Cards & Memorabilia Forum
I sold a Chris Paul auto letter patch card for $61+ to someone in Taiwan on Ebay. I sent it May 29th with a copy of the Customs Declaration. Delivery Confirmation is not an option for overseas. Now, I get an email from the guy say he hasn't gotten the card. Can he win a claim on Paypal?

Shane

Comments

  • justmichaeljustmichael Posts: 1,048
    Yup you are screwed.
    Mike
  • WinPitcherWinPitcher Posts: 27,726 ✭✭✭
    Delivery Confirmation is not an option for overseas.



    I think you could have used global express and received a DC.

    I know it costs and for a 61.00 may not have been worth it.


    Storm would know more.


    Steve
    Good for you.
  • justmichaeljustmichael Posts: 1,048
    You are correct Steve.
    Mike
  • onebamafanonebamafan Posts: 1,318 ✭✭
    You are toast. Dishonest buyers can have a field day w/o dc.
  • frankhardyfrankhardy Posts: 8,162 ✭✭✭✭✭
    Are you guys sure with this being an overseas transaction? I know the buyer would be protected normally. He has not filed a claim yet. I have emailed him proof of delivery.

    Shane

  • justmichaeljustmichael Posts: 1,048
    Absolutely.If you have no tracking you a pretty screwed.Like Steve said the only way to ship is Global Express.
    Mike
  • gameusedhoopgameusedhoop Posts: 3,621 ✭✭✭✭
    try typing in your customs #, some countries like Canada use that as tracking sometimes. Depends on their technology and rules. Worth a try though.
  • WinPitcherWinPitcher Posts: 27,726 ✭✭✭
    Not sure paypal would accept that.


    It is very possible that the customer is telling the truth.


    Steve
    Good for you.
  • BunchOBullBunchOBull Posts: 6,188 ✭✭✭
    "Express Mail International" is the only way to protect yourself in this situation...saved me on a $200 transaction...the scammer decided to back off when he realized I could track the item's delivery.
    Collector of most things Frank Thomas. www.BigHurtHOF.com
  • WinPitcherWinPitcher Posts: 27,726 ✭✭✭
    Shane how much time has elapsed since you mailed the item out?

    If it is less then 30 days I'd ask the customer to be patient.

    I once had a situation where after 10- 14 days a buyer claimed he did not get the item I mailed.

    I politely explained to him that after 30 days if he still had not received it I'd refund him.

    He did and I did.


    In any event 61.00 is not that much of a loss.


    Steve
    Good for you.
  • storm888storm888 Posts: 11,701 ✭✭✭


    << <i>"Express Mail International" is the only way to protect yourself in this situation.... >>




    ////////////////////////////////////


    Sadly, it is so.

    Some buyers who REALLY want the item are willing to pay
    the $30+ tab, regardless of the item's value.

    It is important to note that EMI is also the ONLY acceptable
    way to ship an international, non-EBAY PayPal transaction.

    The bottom line - on or off EBAY - the seller MUST be able to
    prove delivery via online-viewable docs or he will lose an INR claim.

    Folks Who Bite Get Bitten. Folks Who Don't Bite Get Eaten.
  • mtcardsmtcards Posts: 3,340 ✭✭✭
    If you shipped on May 29th, its still only been 2 weeks. I know if the USPS can take 9 days to mail an item 35 miles, across the world could take a lifetime
    IT IS ALWAYS CHEAPER TO NOT SELL ON EBAY
  • WinPitcherWinPitcher Posts: 27,726 ✭✭✭
    Ahh yeah I missed that for some reason. The buyer needs to be a little patient here.



    is he kidding?


    Steve
    Good for you.
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