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Truview - revised program

PCGS Revises TrueView Photo Service Pricing
Effective March 2, 2009, the price of the PCGS TrueViewSM Photography Service will increase to $20 for coins valued up to $20,000 and $40 for coins valued over $20,000.
The purpose of the TrueView photo service is to provide a quality image of a coin at the most opportune moment – before it is encapsulated in plastic. This will provide the customer with an unobstructed view of the coin in a high-resolution image that can be utilized for a number of numismatic and commercial purposes.
Price:
• Coins valued up to $20,000 - $20
• Coins valued over $20,000 - $40
Submission Requirements:
• The TrueView service is available on Raw, Reholder and Regrade services, and is not available on Crossovers.
• The TrueView service must be requested for ALL coins on an order.
• Turnaround time will be increased up to 3 days.
• The submitter must indicate “TrueView” in the “Other” section of the invoice and add the appropriate fees in the “Fee Calculation” section.
A TrueView certificate is created for each coin and made available to the customer. The customer will also receive an e-mail which includes a link to the image.
Effective March 2, 2009, the price of the PCGS TrueViewSM Photography Service will increase to $20 for coins valued up to $20,000 and $40 for coins valued over $20,000.
The purpose of the TrueView photo service is to provide a quality image of a coin at the most opportune moment – before it is encapsulated in plastic. This will provide the customer with an unobstructed view of the coin in a high-resolution image that can be utilized for a number of numismatic and commercial purposes.
Price:
• Coins valued up to $20,000 - $20
• Coins valued over $20,000 - $40
Submission Requirements:
• The TrueView service is available on Raw, Reholder and Regrade services, and is not available on Crossovers.
• The TrueView service must be requested for ALL coins on an order.
• Turnaround time will be increased up to 3 days.
• The submitter must indicate “TrueView” in the “Other” section of the invoice and add the appropriate fees in the “Fee Calculation” section.
A TrueView certificate is created for each coin and made available to the customer. The customer will also receive an e-mail which includes a link to the image.
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Comments
<< <i>Sounds like they are tired of photographing $100 coins
President, Racine Numismatic Society 2013-2014; Variety Resource Dimes; See 6/8/12 CDN for my article on Winged Liberty Dimes; Ebay
Sheesh.
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Michael Kittle Rare Coins --- 1908-S Indian Head Cent Grading Set --- No. 1 1909 Mint Set --- Kittlecoins on Facebook --- Long Beach Table 448
<< <i>$20.00!?!?! SHEESH! This can't last. >>
So I'm guessing it's a substantial increase???
<< <i>Of course the value matters. Would it matter if you were cracking out a $100,000 coin vs. a $100 coin? >>
Just for clarification for someone who hasn't used the service in the past, isn't the coin already out of a holder when you photo it? Not sure where cracking out is involved.
Michael Kittle Rare Coins --- 1908-S Indian Head Cent Grading Set --- No. 1 1909 Mint Set --- Kittlecoins on Facebook --- Long Beach Table 448
Trueview photos are a value added service that PCGS provides to us collectors. It gives us a great opportunity to have a professional quality digital photo of our coins. However, raising the price to $20 per photo for coins under $1K is harsh. For example, I may send in 5 coins that have an average value of $100 a piece. I would regularly pay the $10 per coin cost to have these trueview'd. Now that you are doubling the cost I see less value in having the service performed and likely would not. I ask that you reconsider the increase or at least reconsider revising the tier structure to maintain the $10 per coin cost for coins under a certain $ threshold.
Respectfully,
Pete
edit:spelling
Collector of Early 20th Century U.S. Coinage.
ANA Member R-3147111
<< <i>Of course the value matters. Would it matter if you were cracking out a $100,000 coin vs. a $100 coin? >>
Not in the slightest. What happens differently if Phil is photographing a $10 coin vs. a $1 million coin? Is this supposed to justify the extra $20? Does Phil take $20 worth of extra "care" with the $1 million coin?
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As to price, given the quality of the images, it seems reasonable. After reading all the complaints on this and other boards about making good coin photos, I suspect most folks would continue to like the option of having a nice image (and the image file).
A few of the images in the new Peace dollar book were from True View photos (with permission, of course), and they reproduced just fine.
It's a viable option for those who don't feel comfortable shooting their own coin pictures.
<< <i>Of course the value matters. Would it matter if you were cracking out a $100,000 coin vs. a $100 coin? >>
I didn't know that it was more difficult to photograph coins of different values. Nor did I know that it's more difficult to crack out a $100 coin than a $100,000 coin. I assumed the same procedures were used for both.
<< <i>Don -
Trueview photos are a value added service that PCGS provides to us collectors. It gives us a great opportunity to have a professional quality digital photo of our coins. However, raising the price to $20 per photo for coins under $1K is harsh. For example, I may send in 5 coins that have an average value of $100 a piece. I would regularly pay the $10 per coin cost to have these trueview'd. Now that you are doubling the cost I see less value in having the service performed and likely would not. I ask that you reconsider the increase or at least reconsider revising the tier structure to maintain the $10 per coin cost for coins under a certain $ threshold.
Respectfully,
Pete
edit:spelling
i agree with this!!!
Please feel free to chime in with your opinion.
Tom
"Inspiration exists, but it has to find you working" Pablo Picasso
My Complete PROOF Lincoln Cent with Major Varieties(1909-2015)Set Registry
<< <i>Sound like Obama had a hand in this decission. The more you make, the more you pay under the Obama plan. In this case, if you can afford a $40k coin. you can afford $20 more for a picture. >>
if you can do the $40,000 coin you can do the $20 for tru view. what about us peons with the $100 and $200 coins???
<< <i>
<< <i>Of course the value matters. Would it matter if you were cracking out a $100,000 coin vs. a $100 coin? >>
I didn't know that it was more difficult to photograph coins of different values. Nor did I know that it's more difficult to crack out a $100 coin than a $100,000 coin. I assumed the same procedures were used for both. >>
My guess is that the high dollar coin gets an escort to the camera room and back.
HomerunSteve!!!
I must of read it wrong - only available for raw or reslabs
so cracking out should not matter, because it is going to happen anyway
do the reholder crackout people have more experience than the photo crack-out team?
I took hundreds of coin photos for dealers, collectors and publishers in the early 1970s. Some at coin shows, most in dealer’s offices or shops, and some mailed coins to me. A typical price was $10 per coin including 2 B&W prints. Color slides were the same price and color prints were $15 per coin.
That was 35 years ago.
<< <i>Of course the value matters. Would it matter if you were cracking out a $100,000 coin vs. a $100 coin?
I must of read it wrong - only available for raw or reslabs
so cracking out should not matter, because it is going to happen anyway
do the reholder crackout people have more experience than the photo crack-out team? >>
I bet one team does all of the crack outing.
PCGS can charge whatever they like and the customer can decide to use or not use the service.
There are some board members that also do a great job taking pics of your coins (Russ and Mark for example)
give them a call for a price quote if interested.
The pics are optional and those that want them will have to pay a little more for them, or not.
I like the way they look and would think about it on a coin by coin basis.
<< <i>Free marketplace guys.
PCGS can charge whatever they like and the customer can decide to use or not use the service.
There are some board members that also do a great job taking pics of your coins (Russ and Mark for example)
give them a call for a price quote if interested.
The pics are optional and those that want them will have to pay a little more for them, or not.
I like the way they look and would think about it on a coin by coin basis. >>
Maybe the service will not get so clogged up with all the $5 AGEs and Marine Corps commems, so I can get my real coins photographed at PCGS.
Add Beckoa and airplanenut to the list of forum photographers.
<< <i>Maybe a little comparison would help (although it also might be outdated).
I took hundreds of coin photos for dealers, collectors and publishers in the early 1970s. Some at coin shows, most in dealer’s offices or shops, and some mailed coins to me. A typical price was $10 per coin including 2 B&W prints. Color slides were the same price and color prints were $15 per coin.
That was 35 years ago. >>
Wow. Even more of a ripoff!!
President, Racine Numismatic Society 2013-2014; Variety Resource Dimes; See 6/8/12 CDN for my article on Winged Liberty Dimes; Ebay
Go ahead and take your own picture, then. Lots of folks seem to think they can.
Complaining about a price increase? I guess that's to be expected.
<< <i>I wonder if this will help DGS. Coins graded at over $100.00 get imaged as part of their visual pop report. The cost per coin is $13.00. You could send coins of over $100.00 value for grading to DGS, they photograph anything over $100 declared value, crack them out, send them off to PCGS and save $7.00 a coin and still have images. >>
I doubt it. Their photos are relatively low quality.
to wash his hands before taking picture. Time
is money you know.
Camelot
<< <i>
<< <i>I wonder if this will help DGS. Coins graded at over $100.00 get imaged as part of their visual pop report. The cost per coin is $13.00. You could send coins of over $100.00 value for grading to DGS, they photograph anything over $100 declared value, crack them out, send them off to PCGS and save $7.00 a coin and still have images. >>
>>
I guess the cost of shipping in this example is zero, your time has no value whatsoever, and the quality of the images is not a consideration at all.
sit back and watch the number of TrueView submissions slip by 50%
<< <i>sit back and watch the number of TrueView submissions slip by 50% >>
If that is the case, then it would be a wash for PCGS since they doubled the price.
Truview submissions would need to decrease by more than 50% for PCGS to have a reduction in the revenue stream for this service.
Collector of Early 20th Century U.S. Coinage.
ANA Member R-3147111
...would also have a benefit to PCGS in terms of the photographers hours spent. Less hours spent is a benefit as far as less payroll.
Perhaps the photographer is overloaded with work and instead of hiring another photographer, they are raising the price to lower the volume.
HEY! WAITAMINIT!
CU is a business, not a charity.
<< <i>sit back and watch the number of TrueView submissions slip by 50% >>
I doubt that very much.
Regardless, there are myriad options for any collector to have their coins of any value photographed. If cost is the primary consideration, I imagine shooting them yourself is probably the way to go.
But there is only one place you can have a PCGS coin imaged professionally, out of the holder, without risking 'losing the grade'. That is a very valuable service to some, and I believe they will continue to avail themselves of it. If this service were advertised and promoted more heavily (it's really been something of a well kept secret) I think volume could significantly increase.
If I had ever been considering having some of my sets done, thats just out of the question now.
Please be sure to let folks know when the service is officially cancelled because no body is using it ok??
The name is LEE!
The quality of Truview images appears to be excellent and excellence costs.
If PCGS ends up losing money because thousands of people stop sending in their $100 coins, then I'm sure they'll reconsider the changes.
Have people groaned in the past about having to pay MORE money to have a $100,000 coin graded as opposed to a $100 coin? What's the difference in this argument?
I agree that cracking a $100 coin and cracking a $100,000 coin uses the same basic skills. However, it seems that it would only be natural (i.e. basic human nature) to take greater care with the $100,000 coin. Shoot, as was mentioned previously, perhaps they DO wear special gloves for those coins.
It's great that PCGS provides this forum for people to lambast their services.....free speech at its best!
I know, I know, "what's up SS? trying to get brownie points?" No, just playing devil's advocate. Honestly, I've never used the Truview service.
The 1931-S DDO I cherrypicked out of my own collection
Cost in December when it was graded.
$18 to grade
$18 to attribute
$10 to image
$5.00 handling (divided over however many coins sent in)
----------------
$51.00 plus s/h
Monday
$18.00 to grade
$24.00 to attribute
$20.00 to image
$8.00 handling (divided over however many coins sent in)
---------------------
$70.00 plus s/h
President, Racine Numismatic Society 2013-2014; Variety Resource Dimes; See 6/8/12 CDN for my article on Winged Liberty Dimes; Ebay