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EBAY SELLER: MKMSPORTSTOWN STEAR CLEAR

MBMiller25MBMiller25 Posts: 6,056 ✭✭
in Trading Cards & Memorabilia Forum
I won an auction for a POP 1 89 Fleer Glossy PSA 10 Paul Oneill card last week. The card arrived today with my owing .38 cents for postage as well as being in a plain white letter envelope. I open the envelope to find the PSA slab in three pieces and the card damaged. I know its only a $10 card, but guys I am about to go through the roof right now. This is a tough card and a POP 1. I am not sure I have ever been so pissed in all my life. What do these sellers think about? What should I do, besides ask for a full refund?

Comments

  • storm888storm888 Posts: 11,701 ✭✭✭

    The price of the card is not really relevant.

    Sellers are supposed to deliver their stuff as advertised.

    Tell the seller you want a refund and send him a picture of
    the mess.

    If you file a PayPal SNAD, PP will make you pay return postage.

    Many honest sellers are satisfied with a picture of the junk, and
    will refund w/o making buyers send the carp back.

    ...........

    I suspect every seller here knows how to ship stuff safely. It
    is too bad that the info never reaches other EBAY sellers.



    Folks Who Bite Get Bitten. Folks Who Don't Bite Get Eaten.
  • mickeymantle24mickeymantle24 Posts: 2,768 ✭✭✭
    I am very soory this happened to you Matt. I would definitly ask for a refund, and the seller should come through. I know I have had sellers ship cards to be in while envelopes and charge me $4 shipping. WTF
  • jimq112jimq112 Posts: 3,511 ✭✭✭
    All you can really do is ask for a refund including your $.38. If he demands the card back you won't have to send the slab, you can just PWE it back to him. Then leave appropriate feedback and of course you spread the word here.

    Your feedback is important, since you're ruining his 100% and people will look for the negative to see why. Have somebody like Storm help with wording the negative to get it just right.

    The worst thing is you probably would have gladly paid $5 shipping just to make sure it got there safely. Free shipping is no good when they cut all the corners.

    image
  • storm888storm888 Posts: 11,701 ✭✭✭
    If he makes you send the junk back, use Delivery Confirmation.

    PayPal needs "proof" of delivery.
    Folks Who Bite Get Bitten. Folks Who Don't Bite Get Eaten.
  • PoppaJPoppaJ Posts: 2,818 ✭
    Matt,

    that REALLY stinks!

    it's amazing to me that the seller's DSRs are 4.9s, and he's had no negs or complaints.

    an 8-year eBay veteran .... you would think he'd know better!?!?

    Sorry it happened to you, I'd be pissed too.

    Too bad it was a pop 1. If I had one, I'd give ya mine.

    PoppaJ

  • MphilkingMphilking Posts: 1,570 ✭✭✭
    YUCK. Horrible Matt. I once got a $40 card in an envelope completely smashed. You have to know that is going to happen.
  • baseballfanbaseballfan Posts: 5,473 ✭✭✭
    that stinks, demand a refund and chew him out. i don't know what people are thinking half the time, its a shame.
    Fred

    collecting RAW Topps baseball cards 1952 Highs to 1972. looking for collector grade (somewhere between psa 4-7 condition). let me know what you have, I'll take it, I want to finish sets, I must have something you can use for trade.

    looking for Topps 71-72 hi's-62-53-54-55-59, I have these sets started

  • bman90278bman90278 Posts: 3,453 ✭✭✭
    Matt, I'm very sorry to hear that happened to you...That's gotta be so frustrating and you are right that it's not about the money. Ebay needs to change alot of things in regards to those crappy sellers!

    I have several cellos and wax packs I bought 2 years ago that I have stashed away....I'm going to rip em and see if I can find a card for you.

    What other cards do you need?

    brian
    My Dodgers Rookie Cards Project
  • EarlsWorldEarlsWorld Posts: 307 ✭
    Hi Matt. Sorry for the problems! I would not only demand a FULL refund for the purchase but for the postage you paid to him and the postman who delivered it! On top of it, if he wants the card back, demand that he pay for it or else he will get negged! And everyone knows Ebay dealers with 100% fb will do anything to protect that. If he is completely responsible and takes care of the situation, I would still still give him a neg to teach him a valuable lesson! The problem with a negative now is, it only effects you for a year!

    Best of luck~

    EARL
  • lsutigers1973lsutigers1973 Posts: 11,093 ✭
    Sorry Matt. Next time I will mail your cards in a bublemailer.
  • NYYanks23NYYanks23 Posts: 232 ✭
    I agree with the above posters, demand a full refund, and after you get it neg him. That is insane.
  • zep33zep33 Posts: 6,897 ✭✭✭
    Unrelated to cards, but last week I had a moron return a couple of small automotive bulbs he ordered over the internet in a plain white envelope. Yeah, glass bulbs in a plain envelope. What was that guy thinking?

    All that showed up to me was a torn envelope.

    Sometimes I just don't get people. He was returning about $3.00 worth of bulbs that he must have ordered wrong, spent 42 cents to return them and now gets nothing
  • MBMiller25MBMiller25 Posts: 6,056 ✭✭
    This is the message that I got from seller:

    Hello,
    Sorry for the mistake in shipping and I have sent you your purchase price and back shipping and shipping cost to return card.$12.37
    David

    - mkmsportstown

    I have had 5 vodka and tonics and I am still just as pissed about this as I was 2 hours ago. He has returned my money.
  • MphilkingMphilking Posts: 1,570 ✭✭✭
    Refund is expected. The frustration over a card you wanted and paid for being dlvrd like that is the problem.
  • WinPitcherWinPitcher Posts: 27,726 ✭✭✭
    Cut his heart out with a spoon.

    Steve
    Good for you.
  • WarHoundR69WarHoundR69 Posts: 564
    Castration with a dull butter knife is a fitting punishment for this crime.
    30's R Want List:

    R73 1933 Goudey Indian Gum - Series 288 - Nos. 118
    Also looking for 1953 Parkhurst & 1953 Quaker Oats Ripley's BION.

    If you have any available for sale PM me
  • lawnmowermanlawnmowerman Posts: 19,477 ✭✭✭✭
    Sorry Matt, that stinks. I know the feeling but don't worry about.

    Another one will eventually come along.

    1994 Pro Line Live

    TheDallasCowboyBackfieldProject

  • storm888storm888 Posts: 11,701 ✭✭✭
    This is the message that I got from seller:

    Hello,

    Sorry for the mistake in shipping and I have sent you your purchase price and back shipping and shipping cost to return card.$12.37.

    David

    - mkmsportstown


    /////////////////////////////////////////////////


    Once a non-criminal seller refunds for his "mistake," it is probably
    counterproductive to NEG them.

    Maroooons and newbies need incentives to "do the right thing."
    NEGs - after refunds - kill those incentives and can harm future
    buyers.

    Folks Who Bite Get Bitten. Folks Who Don't Bite Get Eaten.
  • WinPitcherWinPitcher Posts: 27,726 ✭✭✭
    yeah I agree, however a positive that says :

    Seller refunded, item was shipped poorly and came damaged.

    Or something along those lines.

    Steve
    Good for you.
  • BoopottsBoopotts Posts: 6,784 ✭✭


    << <i>Unrelated to cards, but last week I had a moron return a couple of small automotive bulbs he ordered over the internet in a plain white envelope. Yeah, glass bulbs in a plain envelope. What was that guy thinking?

    All that showed up to me was a torn envelope.

    Sometimes I just don't get people. He was returning about $3.00 worth of bulbs that he must have ordered wrong, spent 42 cents to return them and now gets nothing >>



    If this happened to me it would positively make my week. Three bucks for that kind of entertainment? Sign me up.
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