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How Do You Figure Out Turnaround Time?

help me on my math.. i submitted cards to SGC, and they logged them in on 10/28. According to them, the log in day counts as day 1 on the turnaround time. This submission was for 15 days... so according to my math, the grades should have popped on 11/17 correct?

i emailed them yesterday and they said order would probably ship today.. would you say they met their turnaround time?

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