How long do you wait?

johnny1976

To file with paypal about an item not received? I bought a card 2 weeks ago from a person in the U.S. Paid for it the day after it ended and I still haven't gotten it yet. I tried to e-mail this person and no response. Do you think 2 weeks is enough time or would you let it go longer. I know there was Veterans Day and the PO was closed, but still. Also this person stated in auction payment was due within 3 days after auction ended. What to do?

storm888

You have LOTS of time.

Patience is GOOD.

I would NEVER complain before 30-days had passed.

smallstocks

Johnny,

Are you in the US or Canada? i shipped a package to Canada on 10/30 and it still has not gotten there.


Mike

PoppaJ

Before I purchase anything from someone on eBay, I make it a habit to check their feedbacks and DSRs just to get an idea about how fast they ship, answer emails, etc.

If a seller has low scores for shipping and communication and I buy anyway, then I would almost expect to wait 3-4 weeks before filing.

If he has high marks in those two areas, I would naturally expect my emails to be answered quickly and my item delivered within a week.

Sometimes unforseen problems occur which may prevent or delay a seller from communicating or shipping in a timely/expected/satisfactory manner.

Lastly, there are those sellers that never seem to get their emails or simply refuse to be bothered, but once a complaint is filed, their sense of urgency is restored and they respond with all kinds of excuses.

It's your call .... Use your best judgement, have as much patience as your can stand, and try to give the other person the benefit of the doubt. Never jump to conclusions.

Good luck,
PoppaJ

slantycouch

I'm with Storm. I'd give it probably 2 more weeks before I filed anything.

leathtech

<< <i>To file with paypal about an item not received? I bought a card 2 weeks ago from a person in the U.S. Paid for it the day after it ended and I still haven't gotten it yet. I tried to e-mail this person and no response. Do you think 2 weeks is enough time or would you let it go longer. I know there was Veterans Day and the PO was closed, but still. Also this person stated in auction payment was due within 3 days after auction ended. What to do? >>



If they have not responed to your e-mails 2 weeks that would be enough for me to get the ball rolling. I bet once you start a claim the seller will answer you with in a few hours.

Storm your a patient man if you can wait 30 days for what you paid for.

onebamafan

7 days......then file ASAP.......................usually gets them going. If i can pay same day or next, then you can ship within a couple of days also. Unless you are in Canada...all bets are off.

thenarcissus01

I guess with me it depends on how much money is involved. The more money involved the less patience I have.

nam812

<< <i>.........If they have not responed to your e-mails 2 weeks that would be enough for me........... >>



If im reading the OP correctly he won the item 2 weeks ago. He didn't say he emailed the seller 2 weeks ago.

rube26105

never filed one before i dont think in 9 years, if i did it was a long time ago, further than my brain cells care to remember

nightcrawler

<< <i>You have LOTS of time.

Patience is GOOD.

I would NEVER complain before 30-days had passed. >>





I agree with 30 days.

I don'y even worry a little til the 5 week mark, seriously.

Canada customs has a funny way of not carring about delivery times.