48 BUSINESS DAYS AND COUNTING....
Rangerman
Posts: 276 ✭✭
I sent a 20 card sub which was logged in 9-2-08 and no poppy. It does not have any sort of "suspense" date since it's probably low priority. Just to let you know that some submissions are slow. I had good luck with a membership renewal --- 2 days, and a $6 special --- 7 days. TONY
Rangerman / ARMEDPILOT
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Comments
Late 60's and early to mid 70's non-sports
The notion of "first in, first out" is clearly wrong. I am not sure how some orders get stuck for weeks while others sail through, seems like an odd system.
When someone inquires about delays, customer service's reply is that the short turnarounds "just got lucky".
I am sure they do work as quickly as they can, but they need a system that is more consistent - I think that's what submitters want even more than short times - consistency. I, for one, would rather see consistent 20 day turnarounds than some at 7 and some at 45. I think whatever they can do to make this happen would improve their business and keep their customers happier...