Ebay Feedback revisions
wrongleg
Posts: 441 ✭✭
I just saw this on Ebay but it was posted 2 days ago.
Hi everyone...I'm Brian Burke, Director for Global Feedback Policy. I'm pleased to announce that Feedback Revision is now available to sellers. You can send a limited number of requests to your buyers requesting that they change Feedback left for you.
You can get to the Feedback revision request form in a few ways:
Go to the Site map, then go to the Request Feedback Revision link under the Community area
Go to the Feedback Forum, then go to the Request Feedback Revision link in the Feedback Tools section
Go to My eBay, then under the Account tab, go to the Feedback link. In the header of your most recent Feedback is a link to Request Feedback Revision
Sellers should only send a Feedback Revision request to the buyer once they have addressed, to the buyer's satisfaction, the cause for the negative or neutral Feedback. They may also send a request if the buyer accidently left incorrect Feedback in the first place.
Onsite buyer messaging about "Free Shipping" during the Feedback flow
Free Shipping is a great way for sellers to improve their Detailed Seller Ratings (DSRs) and attract more buyers. However, sometimes buyers may not take into account that fact that the seller offered Free Shipping while leaving Feedback on such transactions. To improve the accuracy of DSRs that buyers leave on transactions with Free Shipping, we've introduced onsite messaging that reminds buyers while leaving Feedback that the seller offered Free Shipping. This change should help improve the accuracy of Detailed Seller Ratings.
Sincerely,
Brian Burke
Director, Global Feedback Policy
Hi everyone...I'm Brian Burke, Director for Global Feedback Policy. I'm pleased to announce that Feedback Revision is now available to sellers. You can send a limited number of requests to your buyers requesting that they change Feedback left for you.
You can get to the Feedback revision request form in a few ways:
Go to the Site map, then go to the Request Feedback Revision link under the Community area
Go to the Feedback Forum, then go to the Request Feedback Revision link in the Feedback Tools section
Go to My eBay, then under the Account tab, go to the Feedback link. In the header of your most recent Feedback is a link to Request Feedback Revision
Sellers should only send a Feedback Revision request to the buyer once they have addressed, to the buyer's satisfaction, the cause for the negative or neutral Feedback. They may also send a request if the buyer accidently left incorrect Feedback in the first place.
Onsite buyer messaging about "Free Shipping" during the Feedback flow
Free Shipping is a great way for sellers to improve their Detailed Seller Ratings (DSRs) and attract more buyers. However, sometimes buyers may not take into account that fact that the seller offered Free Shipping while leaving Feedback on such transactions. To improve the accuracy of DSRs that buyers leave on transactions with Free Shipping, we've introduced onsite messaging that reminds buyers while leaving Feedback that the seller offered Free Shipping. This change should help improve the accuracy of Detailed Seller Ratings.
Sincerely,
Brian Burke
Director, Global Feedback Policy
0
Comments
We've been waiting for that to kick in.
It is really great that SCAMMING buyers will now get TWO chances
to extort money from honest sellers.
Waytogo EBAY!!!!!!!!!
<< <i>Yup.
We've been waiting for that to kick in.
It is really great that SCAMMING buyers will now get TWO chances
to extort money from honest sellers.
Waytogo EBAY!!!!!!!!! >>
No kidding. Bring on more clowns.