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Heritage does it once again

bestdaybestday Posts: 4,242 ✭✭✭✭
Last year , I bid on a coin in a Heritage auction that showed I didn't win the coin ...subsequently 30 minutes later my bid summary showed I did in fact ,had won the coin
On Saturday evening , I had a coin that showed my winning bid ..Today that coin wasn't on the invoice total ..checking the coin it showed 1 tick higher bid won the coin..anyone experience this ?

Comments

  • DUIGUYDUIGUY Posts: 7,252 ✭✭✭
    I was out bid on a Heritage lot. Three or four weeks later I recieved an invoice. image
    “A nation can survive its fools, and even the ambitious. But it cannot survive treason from within. An enemy at the gates is less formidable, for he is known and carries his banner openly."



    - Marcus Tullius Cicero, 106-43 BC
  • jhdflajhdfla Posts: 3,030 ✭✭✭


    << <i>Last year , I bid on a coin in a Heritage auction that showed I didn't win the coin ...subsequently 30 minutes later my bid summary showed I did in fact ,had won the coin
    On Saturday evening , I had a coin that showed my winning bid ..Today that coin wasn't on the invoice total ..checking the coin it showed 1 tick higher bid won the coin..anyone experience this ? >>



    I bid on HA live prior to the seated halves going off. It showed me as high bidder, just couldn't hang any longer as I had been up since 2am that day and I had to be out of here by 5am the next day. Found out the next morning that I was beat out by a book bid $51. higher than my bid of 3K even. I wouldn't have minded if it was the next higher increment, but those book bids should be made to be in the same increment needed to win the lot as if you were on the floor bidding, or bidding prior to the sale. Kinda ticked me off as it was a nice seated half.

    john
  • jonathanbjonathanb Posts: 3,754 ✭✭✭✭✭
    Hey, I was beat out by a bid that was 1/3 *lower* than my high bid. I have an inquiry in to Heritage to figure out what's up with that one.


  • << <i>

    << <i>Last year , I bid on a coin in a Heritage auction that showed I didn't win the coin ...subsequently 30 minutes later my bid summary showed I did in fact ,had won the coin
    On Saturday evening , I had a coin that showed my winning bid ..Today that coin wasn't on the invoice total ..checking the coin it showed 1 tick higher bid won the coin..anyone experience this ? >>



    I bid on HA live prior to the seated halves going off. It showed me as high bidder, just couldn't hang any longer as I had been up since 2am that day and I had to be out of here by 5am the next day. Found out the next morning that I was beat out by a book bid $51. higher than my bid of 3K even. I wouldn't have minded if it was the next higher increment, but those book bids should be made to be in the same increment needed to win the lot as if you were on the floor bidding, or bidding prior to the sale. Kinda ticked me off as it was a nice seated half.

    john >>



    I've had this problem with Heritage in the past...losing a lot to a bid that is clearly lowe than the next increment. When I've inquired about it, they've offered a long confusing diatribe which, in essence, says that they're obviously right, and I'm obviously wrong.

    The bottom line is that thier system is stupid. A bidding increment should be the same no matter how the bid is placed. As it now stands, the bidding is not on a level playing field...
    "Discipline is never an end in itself, only a means to an end."
  • moosesrmoosesr Posts: 1,966 ✭✭✭
    Maybe that is what happened to me on this auction Auction Link. I was the high bidder with a bid of $130 up until the last minute and then I lost the auction by $1image
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  • bestdaybestday Posts: 4,242 ✭✭✭✭


    << <i>Maybe that is what happened to me on this auction Auction Link. I was the high bidder with a bid of $130 up until the last minute and then I lost the auction by $1image >>




    Heritage's success is showing....crappy customer service will lead them downimage
  • jhdflajhdfla Posts: 3,030 ✭✭✭

    Heritage's success is showing....crappy customer service will lead them downimage >>



    Actually it won't. I was the victim of the unfair practice of taking book bids, which I wish they would change. If you bid on the floor you have to bid in specified increments (excepting cut bids of course) and if you bid in the days prior to the auction you have to bid incrementally. They really should change this, but you can ask anyone who bids regularly in their auctions, most everyone has been the victim of this at one time or another. I did receive a follow up phone call the next morning, and e-mail correspondence from Stewart Huckaby, but basically nothing was resolved in my favor, it was a fait accompli, done deal buster. I will continue to deal with Heritage regardless, simply because they are the best auction house in the business, and their archives are the best numismatic resource on the web, IMHO.

    john
  • OnlyGoldIsMoneyOnlyGoldIsMoney Posts: 3,424 ✭✭✭✭✭


    << <i>

    << <i>Last year , I bid on a coin in a Heritage auction that showed I didn't win the coin ...subsequently 30 minutes later my bid summary showed I did in fact ,had won the coin
    On Saturday evening , I had a coin that showed my winning bid ..Today that coin wasn't on the invoice total ..checking the coin it showed 1 tick higher bid won the coin..anyone experience this ? >>



    I bid on HA live prior to the seated halves going off. It showed me as high bidder, just couldn't hang any longer as I had been up since 2am that day and I had to be out of here by 5am the next day. Found out the next morning that I was beat out by a book bid $51. higher than my bid of 3K even. I wouldn't have minded if it was the next higher increment, but those book bids should be made to be in the same increment needed to win the lot as if you were on the floor bidding, or bidding prior to the sale. Kinda ticked me off as it was a nice seated half.

    john >>



    Just what is a "book bid"? Yesterday my high bid at Heritage of $400 was topped by a bid of $403 just before internet bidding ending.
  • lkeigwinlkeigwin Posts: 16,893 ✭✭✭✭✭
    Earlier this year I won a coin according to ebay but Heritage said "nope". Floor bidder. Ebay is still asking me to leave feedback.
  • bestdaybestday Posts: 4,242 ✭✭✭✭


    << <i>Earlier this year I won a coin according to ebay but Heritage said "nope". Floor bidder. Ebay is still asking me to leave feedback. >>



    I saw a lot of split bids ..more so than normal..Glad to see at least some of that was outbid at the normal increment
  • illini420illini420 Posts: 11,466 ✭✭✭✭✭


    << <i>

    << <i>

    << <i>Last year , I bid on a coin in a Heritage auction that showed I didn't win the coin ...subsequently 30 minutes later my bid summary showed I did in fact ,had won the coin
    On Saturday evening , I had a coin that showed my winning bid ..Today that coin wasn't on the invoice total ..checking the coin it showed 1 tick higher bid won the coin..anyone experience this ? >>



    I bid on HA live prior to the seated halves going off. It showed me as high bidder, just couldn't hang any longer as I had been up since 2am that day and I had to be out of here by 5am the next day. Found out the next morning that I was beat out by a book bid $51. higher than my bid of 3K even. I wouldn't have minded if it was the next higher increment, but those book bids should be made to be in the same increment needed to win the lot as if you were on the floor bidding, or bidding prior to the sale. Kinda ticked me off as it was a nice seated half.

    john >>



    Just what is a "book bid"? Yesterday my high bid at Heritage of $400 was topped by a bid of $403 just before internet bidding ending. >>



    So exactly how do we enter a "book bid" for a fraction of the increment???? Instead of whining about this situation, I want to learn how to take advantage of it!!!! image
  • swhuckswhuck Posts: 546 ✭✭✭
    A "book bid" is any bid placed on behalf of someone who gave us an Internet or mail bid before the auction; so called because the bid came in hours or days before the floor session and is already on record before the auction starts. The "book" is the person sitting to the auctioneer's left as you face him, who rebids on behalf of the highest bidder in our records.

    The key to what a number of people in the thread are wondering about is this. People who place bids on items through regular Internet bidding (closes 10pm prior to the auction) are required to bid at least the next increment in effect when they place their bids. There is no further restriction in what one can bid; bidders are permitted to bid *any* amount in excess of the minimum bid, regardless of whether it is on increment. It is common, in fact, for people to bid $1 over an increment in hopes that they will outbid another bidder by that small amount. It's no more or less than a guessing game; try it some time, if you like.

    Example: the current bid on an item is $400; the minimum bid is $425. You must bid at least $425, but we will permit a bid of $426, $427, $450, $451, $1MM, or whatever.

    In a live auction, the "book" will rebid on behalf of the high bidder on record up to the full amount of their bid, but no higher. Because off-increment Internet bids are fairly common, you will sometimes see bids placed in odd amounts when you watch an auction through Heritage Live or in person. Often, these oddball bids are immediately outbid, but occasionally they will win lots.

    I will note here that it is *only* regular Internet bidders that can place such a bid, and that these bids are cut off several hours before the floor auction. Mail, on-site proxy, Heritage Live, and floor bidders are only permitted to bid on increment or on the half increment.
    Sincerely,

    Stewart Huckaby
    mailto:stewarth@HA.com
    ------------------------------------------
    Heritage Auctions
    Heritage Auctions

    2801 W. Airport Freeway

    Dallas, Texas 75261

    Phone: 1-800-US-COINS, x1355
    Heritage Auctions


  • << <i>A "book bid" is any bid placed on behalf of someone who gave us an Internet or mail bid before the auction; so called because the bid came in hours or days before the floor session and is already on record before the auction starts. The "book" is the person sitting to the auctioneer's left as you face him, who rebids on behalf of the highest bidder in our records.

    The key to what a number of people in the thread are wondering about is this. People who place bids on items through regular Internet bidding (closes 10pm prior to the auction) are required to bid at least the next increment in effect when they place their bids. There is no further restriction in what one can bid; bidders are permitted to bid *any* amount in excess of the minimum bid, regardless of whether it is on increment. It is common, in fact, for people to bid $1 over an increment in hopes that they will outbid another bidder by that small amount. It's no more or less than a guessing game; try it some time, if you like.

    Example: the current bid on an item is $400; the minimum bid is $425. You must bid at least $425, but we will permit a bid of $426, $427, $450, $451, $1MM, or whatever.

    In a live auction, the "book" will rebid on behalf of the high bidder on record up to the full amount of their bid, but no higher. Because off-increment Internet bids are fairly common, you will sometimes see bids placed in odd amounts when you watch an auction through Heritage Live or in person. Often, these oddball bids are immediately outbid, but occasionally they will win lots.

    I will note here that it is *only* regular Internet bidders that can place such a bid, and that these bids are cut off several hours before the floor auction. Mail, on-site proxy, Heritage Live, and floor bidders are only permitted to bid on increment or on the half increment. >>





    I think I speak for a number of collectors when I offer Heritage this pictorial commentery in reponse to the above quoted explanation...

    image
    "Discipline is never an end in itself, only a means to an end."
  • bestdaybestday Posts: 4,242 ✭✭✭✭


    << <i>

    << <i>A "book bid" is any bid placed on behalf of someone who gave us an Internet or mail bid before the auction; so called because the bid came in hours or days before the floor session and is already on record before the auction starts. The "book" is the person sitting to the auctioneer's left as you face him, who rebids on behalf of the highest bidder in our records.

    The key to what a number of people in the thread are wondering about is this. People who place bids on items through regular Internet bidding (closes 10pm prior to the auction) are required to bid at least the next increment in effect when they place their bids. There is no further restriction in what one can bid; bidders are permitted to bid *any* amount in excess of the minimum bid, regardless of whether it is on increment. It is common, in fact, for people to bid $1 over an increment in hopes that they will outbid another bidder by that small amount. It's no more or less than a guessing game; try it some time, if you like.

    Example: the current bid on an item is $400; the minimum bid is $425. You must bid at least $425, but we will permit a bid of $426, $427, $450, $451, $1MM, or whatever.

    In a live auction, the "book" will rebid on behalf of the high bidder on record up to the full amount of their bid, but no higher. Because off-increment Internet bids are fairly common, you will sometimes see bids placed in odd amounts when you watch an auction through Heritage Live or in person. Often, these oddball bids are immediately outbid, but occasionally they will win lots.

    I will note here that it is *only* regular Internet bidders that can place such a bid, and that these bids are cut off several hours before the floor auction. Mail, on-site proxy, Heritage Live, and floor bidders are only permitted to bid on increment or on the half increment. >>





    I think I speak for a number of collectors when I offer Heritage this pictorial commentery in reponse to the above quoted explanation...

    image >>



    AMEN !!!!!!!!! ....to the other poster backways saying Heritage can't decline , just look at history as a guide..powewrful GM with a can't lose 50 % share of the market years back ..Zenith Corp, Motorola , Sears ..on and on ..market arrogance , poor service does breed failure
  • notwilightnotwilight Posts: 12,864 ✭✭✭
    If the current bid is $200, then a $403 bid can be entered. But the bidding will just move up one increment until someone else bids. When you bid $400, the previous bid of $403 is alread there and wins. --Jerry
  • jhdflajhdfla Posts: 3,030 ✭✭✭


    << <i>If the current bid is $200, then a $403 bid can be entered. But the bidding will just move up one increment until someone else bids. When you bid $400, the previous bid of $403 is alread there and wins. --Jerry >>



    My problem was when I entered a bid of 3K on a seated half as the auction was in progress just prior to the bust halves going off, it was registered as the high bid. This was confirmed in an email to me by Heritage rep Stewart Huckaby. Later emails from the same heritage rep, even though he confirmed me as high bidder (and so did the screen on HA live), involved some " backpeddaling", and he wrote, "It was my poor choice of wording describing you as “briefly” the high bidder, and I apologize for that. In fact, your bid was accepted, but immediately outbid, similarly to what would have happened had you placed the same bid normally through HA.com." I think they need to address this and determine where the problem is, with all due respect to Heritage and their reps. If there was indeed a higher bid prior to mine being entered, the screen should never accepted my bid at 3K and indicated I was the high bidder, in which case I would have raised my bid accordingly. If it occurred AFTER my bid, as was the impression I received after the screen indicated I had the high bid (as did the H rep in an early email), then it is wrong for them to accept bids under the amount that was the correct increment for a coin at this level from someone bidding from home or a hotel room watching my bid go by. Hey, it was a really nice coin, but what are you going to do? Even though I am a "Legacy Client" my annual expenditures with them are not anywhere near enough I am sure for them to do anything about it. However, I will continue to do business with them as they simply have the best Auctions, and prior to this I have had no real complaints about their service.

    john



  • << <i>If the current bid is $200, then a $403 bid can be entered. But the bidding will just move up one increment until someone else bids. When you bid $400, the previous bid of $403 is alread there and wins. --Jerry >>



    Pretty much sums it up. The book bids explained by swhuck of Heritage explain the mechanics. It stinks to be out bid in this fashion but it's nice to win by it (I haven't, just for the record). It all boils down to who bid the most and those who place proxy bids over 24 hours in advance have more options in the form of fractional bids. Those who bid later have the advantage of seeing the live bidding activity and level of interest which may clue them to bid higher.
    Witty sig line currently under construction. Thank you for your patience.
  • DoctorPaperDoctorPaper Posts: 616 ✭✭✭
    If I interpret this correctly, if you stick to "standard" incrremental bids when placing internet or mail bids in a Heritage auction, you won't run into the situation where a non-standard partial incremental bid is outdone by a lower standard incremental bid. This is the difference between how to place a winning bid on eBay and in a Heritage auction. Each uses a different protocol in determining what the high bid is.
    Wisconsin nationals: gotta love 'em....
  • BarndogBarndog Posts: 20,515 ✭✭✭✭✭


    << <i>Heritage's success is showing....crappy customer service will lead them downimage >>



    Actually it won't. I was the victim of the unfair practice of taking book bids, which I wish they would change. If you bid on the floor you have to bid in specified increments (excepting cut bids of course) and if you bid in the days prior to the auction you have to bid incrementally. They really should change this, but you can ask anyone who bids regularly in their auctions, most everyone has been the victim of this at one time or another. I did receive a follow up phone call the next morning, and e-mail correspondence from Stewart Huckaby, but basically nothing was resolved in my favor, it was a fait accompli, done deal buster. I will continue to deal with Heritage regardless, simply because they are the best auction house in the business, and their archives are the best numismatic resource on the web, IMHO.

    john >>



    wasn't me who beat you, but...

    I take advantage of this "unfair practice" when placing bids via the internet. Since floor bidders have the last say, I'll bid just above an increment or worse, just above a cut increment, to try to eke out a win every now and then.
  • jhdflajhdfla Posts: 3,030 ✭✭✭


    << <i>

    << <i>Heritage's success is showing....crappy customer service will lead them downimage >>



    Actually it won't. I was the victim of the unfair practice of taking book bids, which I wish they would change. If you bid on the floor you have to bid in specified increments (excepting cut bids of course) and if you bid in the days prior to the auction you have to bid incrementally. They really should change this, but you can ask anyone who bids regularly in their auctions, most everyone has been the victim of this at one time or another. I did receive a follow up phone call the next morning, and e-mail correspondence from Stewart Huckaby, but basically nothing was resolved in my favor, it was a fait accompli, done deal buster. I will continue to deal with Heritage regardless, simply because they are the best auction house in the business, and their archives are the best numismatic resource on the web, IMHO.

    john >>



    wasn't me who beat you, but...

    I take advantage of this "unfair practice" when placing bids via the internet. Since floor bidders have the last say, I'll bid just above an increment or worse, just above a cut increment, to try to eke out a win every now and then. >>



    Hey Barndog...

    That first remark wasn't mine, they run the best auction biz of anyone and as I have remarked several times in the past, I think their archives are the best numismatic resource on the 'net. We've all got beat this way at one time or another, but I'm over it, there's always another one coming up to bid on. Hate those LB auctions, I'm up by 3 am EST every day and it's tough as all get out to hang for those late night sessions. BTW, I know who won the lot and he's a good guy, and considerably smarter than I image

    Edited for spelling...
  • BarndogBarndog Posts: 20,515 ✭✭✭✭✭


    << <i>

    << <i>

    << <i>Heritage's success is showing....crappy customer service will lead them downimage >>



    Actually it won't. I was the victim of the unfair practice of taking book bids, which I wish they would change. If you bid on the floor you have to bid in specified increments (excepting cut bids of course) and if you bid in the days prior to the auction you have to bid incrementally. They really should change this, but you can ask anyone who bids regularly in their auctions, most everyone has been the victim of this at one time or another. I did receive a follow up phone call the next morning, and e-mail correspondence from Stewart Huckaby, but basically nothing was resolved in my favor, it was a fait accompli, done deal buster. I will continue to deal with Heritage regardless, simply because they are the best auction house in the business, and their archives are the best numismatic resource on the web, IMHO.

    john >>



    wasn't me who beat you, but...

    I take advantage of this "unfair practice" when placing bids via the internet. Since floor bidders have the last say, I'll bid just above an increment or worse, just above a cut increment, to try to eke out a win every now and then. >>



    Hey Barndog...

    That first remark wasn't mine, they run the best auction biz of anyone and as I have remarked several times in the past, I think their archives are the best numismatic resource on the 'net. We've all got beat this way at one time or another, but I'm over it, there's always another one coming up to bid on. Hate those LB auctions, I'm up by 3 am EST every day and it's tough as all get out to hang for those late night sessions. BTW, I know who won the lot and he's a good guy, and considerably smarter than I image

    Edited for spelling... >>



    I know...I have gotten nothing but great customer service from Heritage since Day One. Some people have different experiences with them, which is too bad. I've gotten some very nice coins via HA.com...including some very sweet cherrypicks!
  • illini420illini420 Posts: 11,466 ✭✭✭✭✭
    I appreciate the response from Heritage, clears it up for me.

    However, in thinking about this some more, is there any advantage of bidding a little higher than the increment if you're going to place a book bid via the internet in advance???

    For example, say my max bid an a given lot is $3000 (the next increment being $3250 or $3125 if a floor bidder does a half increment). If I instead had bid $3030 as my max and won at $3030, it seems to me that I'd be wasting $30 + 15%!!!

    If my max book bid was $3000 and a floor bidder bid $3000, I believe my prior book bid of $3000 would have priority and the floor bidder would be forced to bid at least $3125 to win, otherwise I get it at prior bid of $3000.

    If my max book bid was $3030 and a floor bidder bid $3000, my bid would jump to $3030 and the floor bidder would again be forced to bid at least $3125 to win, otherwise I'd get it at $3030 and not at the $3000.

    Unless the foregoing is incorrect, seems to be a waste of $$ to bid outside of the increments. What am I missing????
  • saintgurusaintguru Posts: 7,727 ✭✭✭
    Another littany of frivolous coin felonies by Heritage.

    Buy your coins on Ebay.
    image
  • adamlaneusadamlaneus Posts: 6,969 ✭✭✭
    eBay? Really? I sort of thought eBay was junky, but that is quite an endorsement coming from you. I trust your judgment. I'll have to reevaluate eBay seriously.



    [edit] This is good information on Heritage auctions. Far from complaining about it (yes, I lost one lot because of a $7 fractional bid)...I may well use this knowledge to try and win more lots...
  • TwoSides2aCoinTwoSides2aCoin Posts: 44,607 ✭✭✭✭✭


    << <i>Another litany of frivolous coin felonies by Heritage.

    Buy your coins on Ebay. >>



    there is the rare exception in all that "important" sarcasm. image tyvm
    image

  • BroadstruckBroadstruck Posts: 30,497 ✭✭✭✭✭


    << <i>eBay? Really? I sort of thought eBay was junky, but that is quite an endorsement coming from you. I trust your judgment. I'll have to reevaluate eBay seriously. >>



    Hey don't knock the Bay... TDN just bought a MS63/4 T$1 for $299. image
    To Err Is Human.... To Collect Err's Is Just Too Much Darn Tootin Fun!
  • illini420illini420 Posts: 11,466 ✭✭✭✭✭


    << <i>eBay? Really? I sort of thought eBay was junky, but that is quite an endorsement coming from you. I trust your judgment. I'll have to reevaluate eBay seriously.



    [edit] This is good information on Heritage auctions. Far from complaining about it (yes, I lost one lot because of a $7 fractional bid)...I may well use this knowledge to try and win more lots... >>



    Again, see my post a couple above. How exactly does this method of bidding help anyone win lots????? If you have a prior book bid using Heritage's set increments, doesn't that take priority over a floor bid of the same amount anyways???? If so, it seems to be wasting $$$ by bidding anything over that increment that is short of the next increment.
  • What Jay is pointing out is that when you make juvenile take-a-cheap-shot-at-the-big-guy statements like "Heritage's success is showing....crappy customer service will lead them down" (even after a Heritage employee takes his time to post an explanation and follow it up with a phone call and email in an effort to assist one of us), then whatever credible or interesting points you might also make are quickly dismissed by those of us who can see thru your smear agenda.

    Its my observation that the great service and products Heritage provides the coin hobby far far exceed the occassional problem an individual bidder or seller might have.
  • bestdaybestday Posts: 4,242 ✭✭✭✭


    << <i>What Jay is pointing out is that when you make juvenile take-a-cheap-shot-at-the-big-guy statements like "Heritage's success is showing....crappy customer service will lead them down" (even after a Heritage employee takes his time to post an explanation and follow it up with a phone call and email in an effort to assist one of us), then whatever credible or interesting points you might also make are quickly dismissed by those of us who can see thru your smear agenda.

    Its my observation that the great service and products Heritage provides the coin hobby far far exceed the occassional problem an individual bidder or seller might have.[/qI

    I realize Heritage has a lot of backers, enablers , but my comments come from experience dealing with some of Heritage's customer service. ..on Monday
  • ebaytraderebaytrader Posts: 3,312 ✭✭✭


    << <i>What Jay is pointing out is that when you make juvenile take-a-cheap-shot-at-the-big-guy statements like "Heritage's success is showing....crappy customer service will lead them down" (even after a Heritage employee takes his time to post an explanation and follow it up with a phone call and email in an effort to assist one of us), then whatever credible or interesting points you might also make are quickly dismissed by those of us who can see thru your smear agenda.

    Its my observation that the great service and products Heritage provides the coin hobby far far exceed the occassional problem an individual bidder or seller might have. >>




    Their service can suck big-time.

    We've gotten some of their crap treatment ourselves and we can send 6 figures worth of stuff to auction yearly. In the future, it won't be with them.
  • jonathanbjonathanb Posts: 3,754 ✭✭✭✭✭


    << <i>Hey, I was beat out by a bid that was 1/3 *lower* than my high bid. I have an inquiry in to heritage to figure out what's up with that one. >>

    Well, I never got any response to the messages I sent them asking what was up, but the lot has been updated to show me as the winner. I'm pretty sure they tacked on an increment more than they should have, but it's still less than my maximum so I'm going to go ahead and pay quick and hope that something shows up in the mail...
  • illini420illini420 Posts: 11,466 ✭✭✭✭✭


    << <i>I appreciate the response from Heritage, clears it up for me.

    However, in thinking about this some more, is there any advantage of bidding a little higher than the increment if you're going to place a book bid via the internet in advance???

    For example, say my max bid an a given lot is $3000 (the next increment being $3250 or $3125 if a floor bidder does a half increment). If I instead had bid $3030 as my max and won at $3030, it seems to me that I'd be wasting $30 + 15%!!!

    If my max book bid was $3000 and a floor bidder bid $3000, I believe my prior book bid of $3000 would have priority and the floor bidder would be forced to bid at least $3125 to win, otherwise I get it at prior bid of $3000.

    If my max book bid was $3030 and a floor bidder bid $3000, my bid would jump to $3030 and the floor bidder would again be forced to bid at least $3125 to win, otherwise I'd get it at $3030 and not at the $3000.

    Unless the foregoing is incorrect, seems to be a waste of $$ to bid outside of the increments. What am I missing???? >>



    Anyone have an answer????
  • saintgurusaintguru Posts: 7,727 ✭✭✭


    << <i>

    << <i>What Jay is pointing out is that when you make juvenile take-a-cheap-shot-at-the-big-guy statements like "Heritage's success is showing....crappy customer service will lead them down" (even after a Heritage employee takes his time to post an explanation and follow it up with a phone call and email in an effort to assist one of us), then whatever credible or interesting points you might also make are quickly dismissed by those of us who can see thru your smear agenda.

    Its my observation that the great service and products Heritage provides the coin hobby far far exceed the occassional problem an individual bidder or seller might have. >>




    Their service can suck big-time.

    We've gotten some of their crap treatment ourselves and we can send 6 figures worth of stuff to auction yearly. In the future, it won't be with them. >>



    I'm sure their just "boooey hoooey hoooing" over losing your business.

    I wish all of you did business with the other major "minor" auction houses to see what REAL problems you can have. I'll say this: bid manipulation, tricky pictures, shill bids, coins disappearing from winning bids...all too frequently and with little excuse.

    If Heritage isn't up to your standards you are gonna need to find another hobby. I just sees it that way.
    image
  • ebaytraderebaytrader Posts: 3,312 ✭✭✭


    << <i>I'm sure their just "boooey hoooey hoooing" over losing your business. >>



    I'm sure they don't and that's part of their problem. Fact is we buy stuff out of their auctions and consign them to other houses and make some real $ in the process.



    << <i>I wish all of you did business with the other major "minor" auction houses to see what REAL problems you can have. I'll say this: bid manipulation, tricky pictures, shill bids, coins disappearing from winning bids...all too frequently and with little excuse.[q/]

    We do and have for years and never experienced the problems we had with them.
  • saintgurusaintguru Posts: 7,727 ✭✭✭
    That is impressive. An Ebay dealer who hates Heritage and loves the inferior companies.

    Carry on Bob...."the airport is secure!" image
    image
  • ebaytraderebaytrader Posts: 3,312 ✭✭✭


    << <i>That is impressive. An Ebay dealer who hates Heritage and loves the inferior companies. >>



    Feebay is less than 5% of our sales volume.



    << <i>Carry on Bob...."the airport is secure!" image >>



    Good to know. image
  • bestdaybestday Posts: 4,242 ✭✭✭✭


    << <i>

    << <i>

    << <i>What Jay is pointing out is that when you make juvenile take-a-cheap-shot-at-the-big-guy statements like "Heritage's success is showing....crappy customer service will lead them down" (even after a Heritage employee takes his time to post an explanation and follow it up with a phone call and email in an effort to assist one of us), then whatever credible or interesting points you might also make are quickly dismissed by those of us who can see thru your smear agenda.

    Its my observation that the great service and products Heritage provides the coin hobby far far exceed the occassional problem an individual bidder or seller might have. >>




    Their service can suck big-time.

    We've gotten some of their crap treatment ourselves and we can send 6 figures worth of stuff to auction yearly. In the future, it won't be with them. >>



    I'm sure their just "boooey hoooey hoooing" over losing your business.

    I wish all of you did business with the other major "minor" auction houses to see what REAL problems you can have. I'll say this: bid manipulation, tricky pictures, shill bids, coins disappearing from winning bids...all too frequently and with little excuse.

    If Heritage isn't up to your standards you are gonna need to find another hobby. I just sees it that way. >>



    I always thought you were the man St ..but your assumption is way off..our coin club has on average a 20 % turnover each year....in years past it was Heritage 100 % for both buys and sells..this year it was 85 % Heritage and next year ..Heritage it will be under 70 %...In money terms upper six figures turnover ..where to turn.? coin dealers, other auctions..
    As for Ebay ...we used Ebay extensively to buy and sell the 2008/07 Silver Eagle/. we bought early May sold all on Memorial day weekend and bought again later near the lows.....image
  • saintgurusaintguru Posts: 7,727 ✭✭✭
    I don't know what "the Man" I may or may not be but it seems that every month there's a "Heritage sucks because..." thread. (I am the "man" image )

    I say you can take all of Heritage's mistakes and they wouldn't equal those of all the other auction companies combined, and that takes into consideration the fact that Heritage probably still does twice the biz of them all totaled.

    If this offends anyone, too damn bad. I probably do as much business with Heritage as any COLLECTOR on these boards and I find every aspect of their business to be exceptional. The worst thing I may find is that a coin ships a day late but there's NO problem too big that isn't treated with consideration and reasonable solutions. Is the answer to smear them in a public forum or to bypass all the bullcrap and calling Greg Rohan if need be? He'll fix anything one way or another of someone else can;t.

    So the next time you think about blasting the best source for coins in the US...think twice about it.

    I'm a "friend" of Heritage.

    JB
    image
  • bestdaybestday Posts: 4,242 ✭✭✭✭


    << <i>I don't know what "the Man" I may or may not be but it seems that every month there's a "Heritage sucks because..." thread. (I am the "man" image )

    I say you can take all of Heritage's mistakes and they wouldn't equal those of all the other auction companies combined, and that takes into consideration the fact that Heritage probably still does twice the biz of them all totaled.

    If this offends anyone, too damn bad. I probably do as much business with Heritage as any COLLECTOR on these boards and I find every aspect of their business to be exceptional. The worst thing I may find is that a coin ships a day late but there's NO problem too big that isn't treated with consideration and reasonable solutions. Is the answer to smear them in a public forum or to bypass all the bullcrap and calling Greg Rohan if need be? He'll fix anything one way or another of someone else can;t.

    So the next time you think about blasting the best source for coins in the US...think twice about it.

    I'm a "friend" of Heritage.........or an enabler@!!!!

    JB >>


    When it comes to issues concerning my money or money that I direct ..I will continue to speak out as needed ., not to be deterred by sanctimonious , righteous garble offered by someone that doesn' know, nor involved in the circumstances of the situationimage
  • saintgurusaintguru Posts: 7,727 ✭✭✭


    << <i>

    << <i>I don't know what "the Man" I may or may not be but it seems that every month there's a "Heritage sucks because..." thread. (I am the "man" image )

    I say you can take all of Heritage's mistakes and they wouldn't equal those of all the other auction companies combined, and that takes into consideration the fact that Heritage probably still does twice the biz of them all totaled.

    If this offends anyone, too damn bad. I probably do as much business with Heritage as any COLLECTOR on these boards and I find every aspect of their business to be exceptional. The worst thing I may find is that a coin ships a day late but there's NO problem too big that isn't treated with consideration and reasonable solutions. Is the answer to smear them in a public forum or to bypass all the bullcrap and calling Greg Rohan if need be? He'll fix anything one way or another of someone else can;t.

    So the next time you think about blasting the best source for coins in the US...think twice about it.

    "I'm a "friend" of Heritage.........or an enabler@!!!!

    JB >>


    When it comes to issues concerning my money or money that I direct ..I will continue to speak out as needed ., not to be deterred by sanctimonious , righteous garble offered by someone that doesn' know, nor involved in the circumstances of the situationimage >>



    You can KMA, Sir.

    I give my opinion ogf Heritage and you get personal. That's thin ice, Bubba. I have carefully avoided not making this personal except for Baghdad Bob who lies all the time anyway. As if the airport is secure. image

    "sanctimonious"? "righteous"? I think you need A) a dictionary and B) a reality check. And "garble" must be a synonym for truth.

    Back to your cave, I bid you adieu. image
    image
  • ebaytraderebaytrader Posts: 3,312 ✭✭✭


    << <i>I have carefully avoided not making this personal except fot Baghdad Bob who lies all the time anyway. As if the airport is secure. >>




    image

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