Item not as described? UPDATE

Sold a 1994 UD baseball set on eBay. Auction closed 9/10, shipped 9/11, received 9/16. I receive email from buyer stating that there were 6 cards missing. I replied apologizing and asking him to email me the card numbers and I will try to replace them. His next email says that one of the cards missing was the Arod rookie. Now I have to call BS. I made certain that the Arod was in there before I shipped. The Arod, Jeter and Michael Jordan foil rookie were in separate toploaders inside the 550 count set box. I receive another email this morning saying that not only did I short him 6 cards including Arod, but I also only sent him the Series 1 set (1-280). Once again I have to call BS. I know it was a complete set with both series because it was in a 550 count box in numerical order and the box was full. Not to mention that the Jeter that he made no mention of is card #550.
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Comments
You have a thief on your hands.
He needs to be dealt with as such.
PayPal has become more than an accessory after the fact
in the ongoing serial-frauds that are being perpetrated
against sellers. It is now time to take the fight directly to
PayPal on this issue, using the sundry courts to do so.
<< <i>Curious, what was this ebayer's FB rating? I'm noticing a lot more of this since Ebay instituted their new TOS. On my more valuable auctions from now on, I'm thinking of blocking all bidders with little or no feedback. I realize I'm losing a segment of the Ebay market, but it seems like it might be worth the risk. >>
You will not be able to block any buyers with little or no feedback unless they have problems that would hit other blocks. Just saying no buyers with less than 5FB means nothing. Many of the recent new scammers are Ebay veterans not newbies. I had one last week with 400Fb he has hit 7 others sellers this month with payments that are reversed 3 days later.
Sellers that cannot handle a little competition are becoming problems too.
Good Luck!
Mike
not sure if this is any help.....but buyer did say he recieved only 1/2 the cards...right?
well when item is shipped by the usps doesn't weight factor into the final shipping price? if so is this on the receipt?
if not could they at least give you an estimate on what the package did weigh..remember 1/2 a set is a big difference.
all you need is the post office to say you HAD TO HAVE shipped a full set vs 1/2 set.
You have emails to prove his blackmail....and you proably need to catch him n only one lie.
1948-76 Topps FB Sets
FB & BB HOF Player sets
1948-1993 NY Yankee Team Sets
Today I get an email saying he will accept a refund of half the purcahse price ($10). If I send the partial refund can he still file the SNAD claim and get a full refund from Paypal?
<< <i>UPDATE:
Today I get an email saying he will accept a refund of half the purcahse price ($10). If I send the partial refund can he still file the SNAD claim and get a full refund from Paypal? >>
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Of course he can.
IF he has an open dispute/claim, and closes it, he cannot, generally, reopen it.
IF there is NOT an open dispute/claim, and he is refunded inside of the ORIGINAL
transaction-details page, he can later file for ONLY the funds NOT previously refunded.
(The $10 refund would be deducted from any subsequent refund.)
NEVER do a partial refund via "send money." This allows for a double dip by the scamster.
<< <i>
<< <i>NEVER do a partial refund via "send money." This allows for a double dip by the scamster. >>
Plus pay pal will refund the fees on the $10 if you use the original transaction refund link.
I would send him the $10...and then block him and move on. I don't imagine you need the welcoming, but welcome to the new eBay.
Raw: Tony Gonzalez (low #'d cards, and especially 1/1's) and Steve Young.