Having trouble with cards labeled incorrectly

markmac

For the past 4 submissions I am getting cards labeled incorrectly from PSA. It makes no sense that they could label 5 straight black border 1989 Starting Lineup football cards and then the 6th one is labeled as a 1990. I have about 10 cards now from the past 4 submissions that are incorrect. Does PSA reholder these at no charge?

cefy1

Yes, print out a submission form and write Mechanical Error across the top, and choose other for service. Put as much detail about the correct label, I usually put a sticky note on each slab with the correct info. You will get either the shipping you pay refunded or a grading voucher. You should call customer service as they will confirm via email once they receive your items and how you would like to be reimbursed for shipping.

Good Luck.

NathanSr

I almost bought a Seau starting lineup PSA 10 on ebay until I noticed that it was labeled 1993. It is actually a 1997.

NathanSr

KRAHTE

I just did this myself with a handful of mechnical error cards. Included the submission with some other regular submissions just so that i was not paying postage and handling (the charge sending to them) for just these themselves.

What cefy1 said is exactly what you want to do.

Also

- I put detailed description next to the entries on the submission form and I also put them on index cards (or whatever) and taped them to the backs of the Card Saver - just to make extra sure the corrections were understood

- You dont have to fill out any cost for 'return charge or shipping fees' so that is filled out as Zero.

- These of course go on a submission form by themselves which is why the top you would have wrote 'Mechanical Error'

- If this is the only thing you are submitting make sure to write 'Mechanical Error' on the outside of the box.....

- Make sure to still include the Declared Values of the cards.

I have not contacted them yet to receive a grading voucher from them to compensate for shipping costs, but since I included this submission with other submissions I probably wont bother.

I sent them in and they arrived the day after labor day and they were logged and changed within a day or two - they were then mailed the other day with 2 of my other submissions. So it was pretty lickity split quick

later
rich

StopYurWhining

I find it hard to believe that they would make such mistakes.

I'm sorry that this happened to you.