A costly option for them? So let me get this straight, the mint pulls its (already marked well over spot) coins with no notice as soon as the price of PMs makes a jump, and (at least as far as I've seen, although I've heard it's been done) doesn't ever mark them down when spot falls, and we're supposed to feel sorry for them because of their own refund policy?
I think their margins have slowly increased and the customer deserves the 30 days.
If they were selling at 5% to 10% over spot, a "replacement for defective merchandise only" policy would be understandable as they would be dealing bullion at that point.
If the U.S. government does not have a customer friendly return and satisfaction policy, it sets a horrible example for the rest of the country.
John
John Maben
Pegasus Coin and Jewelry (Brick and Mortar)
ANA LM, PNG, APMD, FUN, Etc
800-381-2646
Comments
If they were selling at 5% to 10% over spot, a "replacement for defective merchandise only" policy would be understandable as they would be dealing bullion at that point.
If the U.S. government does not have a customer friendly return and satisfaction policy, it sets a horrible example for the rest of the country.
John
John Maben
Pegasus Coin and Jewelry (Brick and Mortar)
ANA LM, PNG, APMD, FUN, Etc
800-381-2646