Just got Live Help to admit something..
Leiascards
Posts: 3,233
I just got a representative on Ebays live help to admit they made a BIG mistake with Ebays new feedback policy and they are trying to find a solution that works for both buyers and sellers.
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stupid ass-clowns at Ebay should be round up and shot.
number of folks it would kill.
It appears that part of the remedy is likely to remove the ability of
NPBs to leave FB, if the seller accepts PayPal ONLY. (As I have noted
here before, eCrater has been like that for years; no pay, no FB.)
In a few weeks, NEUTs will no longer count as NEGs in the %; that will help.
later on. Ebay could care less.
Kevin
<< <i>I had a buyer basically ignore me once he won an item..I guess he figured he would win it, and then wait and see if he could get a cheaper one
later on. Ebay could care less.
Kevin >>
That is happening alot because sellers are afraid to complete the UPI process.
I was talking to her about something else and the feedback situation came up. I had a buyer leave me a neutral because I took nearly 3 days to ship an item. Even under normal conditions this would be a bit hasty, but he paid on a Friday evening and it shipped on the following Monday. I told her when a seller leaves feedback it says for the seller to leave TRUTHFUL and ACCURATE feedback, but in many canses we cannot. I asked her if she honestly felt this buyer deserved a positive feedback?
Her reply to that was No, we are seeing the feedback change is causing buyers to become more demanding and unreasonable. The new system was intended to force sellers to leave feedback first, but more sellers than ever are not leaving feedback first and the increase in non-payers and malicious bidders has risen to a level Ebay never forsaw and she was told that they are trying to find a solution that will fix the problems.
make good money on ebay. Sometimes that is the difference between getting 150 dollars for a card and getting 45 a week or so later.
Ebay has no clue about this. The UPI is nice if you are selling baby clothes, but I lost more than just listing fees here.
Kevin
That will be true with a lot of items when Christmas is near. They better have this thing fixed by then or they'll be overwhelmed by angry sellers.
The whole point was supposed to be increasing buyer confidence and thereby increasing final sales prices. So far the average sales price has dropped significantly, showing no benefit to this whole thing whatsoever. You can try to blame the economy for that, but historically ebay has done well during economic downturns.
If buyers couldn't create ebay accounts at will, that would solve a lot of problems. If getting kicked off really meant no more ebay, you'd see a lot less NPB's.
<< <i>I had a buyer basically ignore me once he won an item..I guess he figured he would win it, and then wait and see if he could get a cheaper one >>
I have one right now that sold on 7/25. I sent a polite email reminder first. Then the official payment reminder. Then a NPB alert and have still not even received a response from the buyer. I may email a computer virus to the buyer if he negs me because he did not receive a $6 card he did not pay for.
ahem.. DUH. just how stupid are the people running the show these days over at ebay> lol. if they had bothered to LISTEN to their users instead of their board members they'd be better off.
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The BOD asked, "How do we get out of this mess?"
Meg said, "I dunno, but Donahoe says he knows, so
just let me get my money and getoutahere."
Pierre said, " The community is going to raise heck,
and every element of the level playing field that I
designed is going to be discarded."
Donahoe said, "The 'community' complainers are nothing
but noise, and they will go along or they will be gone."
(Lorrie) Nottington, who should have been named CEO
when broomrider Meg flew away, said, "I can sell this."
With the help of Tierney (Donahoes' old boss at Bain)
and the silence of a disgraced Meg, Donahoe was
chosen and given carte blanche to institute "disruptive
innovation." (NOTE: The originator of the concept said,
"By the way, don't try this stuff with 'an ongoing enterprise'
unless you want to risk creating a bankrupt shell company.")
In order to explain what really happened here will take a 700-page
book. Briefly, in exchange for the opportunity to grow rich, Pierre
egged-on by Meg, agreed to allow the investment bankers to
have "the final say" on just about everything "until the end of time."
The arrangement worked fine until Meg pronounced EBAY a "mature
company." It is all been downhill since then. The institutions that
own most of EBAY have been demanding a "no missed quarters"
track record; the BODs' job has been to meet those demands, and
to heck with HOW THEY DO IT.
Performance has long been in a downward spiral. Proping the
share price has been a matter of "buybacks" authorized by the
BOD and paid for with SHAREHOLDERS' MONEY.
GS publicly tells its clients and the public that EBAY is a "buy."
Their OWN traders have huge short-positions. (It is not
reliably confirmed, but CITI is believed to have similar positions.)
When you disect the incestuous relationships with the EBAY BOD
and Wall Street, it gives a whole new meaning to "RICO-Enterprise."
Donahoe
Bain
CITI
GS
Disaster
The BOD members who gave Donahoe the blank-check to destroy EBAY:
(Some, including Pierre, already KNOW they created a failed monster.)
Pierre M. Omidyar founded eBay as a sole proprietorship in September 1995. He has been a director and Chairman of the Board since eBay's incorporation in May 1996 and also served as its Chief Executive Officer, Chief Financial Officer, and President from inception to February 1998, November 1997 and August 1996, respectively. Prior to founding eBay, Mr. Omidyar was a developer services engineer at General Magic, a mobile communications platform company, from December 1994 to July 1996. Mr. Omidyar co-founded Ink Development Corp. (later renamed eShop) in May 1991 and served as a software engineer there from May 1991 to September 1994. Prior to co-founding Ink, Mr. Omidyar was a developer for Claris, a subsidiary for Apple Computer, and for other Macintosh-oriented software development companies. Mr. Omidyar is currently Chairman and CEO of Omidyar Network, a mission-based investment group committed to fostering individual self-empowerment on a global scale. He also serves on the Board of Trustees of Tufts University and the Santa Fe Institute, and as a director of Meetup Inc. Mr. Omidyar holds a B.S. degree in Computer Science from Tufts University.
Margaret C. Whitman was President and Chief Executive Officer of eBay from March 1998 to March 2008, when she stepped down from her role. She has been a director since March 1998, and continues to serve in that capacity. Ms. Whitman joined eBay when it was a small auction website with 30 employees and revenues of more than $4 million. With her expertise in brand building at top consumer companies, she helped this Internet pioneer evolve into an unmatched global ecommerce engine that continues to influence and reshape the way people trade, pay and communicate around the world. Before eBay, Ms. Whitman was with toymaker Hasbro Inc., overseeing global management and marketing of two of the world's best-known children's brands, Playskool and Mr. Potato Head. Prior to Hasbro, Meg was president and CEO of Florists Transworld Delivery (FTD), the world's largest floral products company. In previous years, she held executive positions at the Stride Rite Corporation and at the Walt Disney Company. Meg also worked for eight years at Bain & Company's San Francisco office, where she was a vice president. She began her career in 1979 at Procter & Gamble in Cincinnati, Ohio. Ms. Whitman also serves on the boards of the eBay Foundation, Procter & Gamble and DreamWorks Animation. She earned a Bachelor of Economics from Princeton University and an M.B.A. from Harvard Business School.
Rajiv Dutta is the President of eBay Marketplaces and Executive Vice President of eBay Inc. with overall responsibility for eBay Marketplaces, a global business unit that contributed about 70-percent of eBay Inc.'s total 2007 revenue of nearly $7.7 billion. Rajiv is also a member of eBay's Board of Directors. Since joining eBay in 1998, Rajiv has held a number of leadership roles within the company. Immediately prior to becoming President of the eBay Marketplaces unit in 2008, Rajiv was President of PayPal overseeing a period of rapid growth and expansion, particularly in the company's merchant services segment. Rajiv was also President of Skype, and previously Chief Financial Officer of eBay. During his tenure as CFO, eBay's market capitalization increased six-fold, revenue grew from $750 million to $4.5 billion, and the employee base grew from just under 2,000 to nearly 12,000 employees. Additionally, Rajiv served as Chief Strategy Officer and led the New Ventures Group, which oversaw eBay's entry into the global classifieds market and the acquisition of Shopping.com. Prior to eBay, Rajiv was the worldwide sales controller for KLA-Tencor, and previously spent 10 years at Bio-Rad Laboratories, Inc. Rajiv received a Bachelor of Arts in Economics with honors from St. Stephen's College, Delhi University in India, and a Master of Business Administration from the Drucker School of Management, Claremont Graduate School, California.
William C. Ford, Jr. has served as a director of eBay since July 2005. Mr. Ford has served as Chief Executive Officer of Ford Motor Company, a company that engages in the manufacture and distribution of automobiles, since October 2001 and has served as Chairman of the Board of Ford since September 1998. Mr. Ford also serves as Chairman of Ford's Environmental and Public Policy Committee and as a member of Ford's Finance Committee. Mr. Ford has held a number of management positions at Ford since 1979. Mr. Ford serves as Vice Chairman of The Detroit Lions, Inc. and Chairman of the Board of Trustees of The Henry Ford. He is also a Vice Chairman of Detroit Renaissance. Mr. Ford holds a B.A. degree from Princeton University and a master of science degree in management from the Massachusetts Institute of Technology (MIT).
Dawn G. Lepore has served as a director of eBay since December 1999. Ms. Lepore has served as Chief Executive Officer and Chairman of the Board of drugstore.com, inc., a leading online provider of health, beauty, vision, and pharmacy solutions, since October 2004. From August 2003 to October 2004, Ms. Lepore served as Vice Chairman of Technology, Active Trader, Operations, Business Strategy, and Administration for the Charles Schwab Corporation and Charles Schwab & Co, Inc., a financial holding company. Prior to this appointment, she held various positions with the Charles Schwab Corporation including: Vice Chairman of Technology, Operations, Business Strategy, and Administration from May 2003 to August 2003; Vice Chairman of Technology, Operations, and Administration from March 2002 to May 2003; Vice Chairman of Technology and Administration from November 2001 to March 2002; and Vice Chairman and Chief Information Officer from July 1999 to November 2001. Ms. Lepore holds a B.A. degree from Smith College.
Richard T. Schlosberg, III has served as a director of eBay since March 2004. From May 1999 to January 2004, Mr. Schlosberg served as President and Chief Executive Officer of the David & Lucile Packard Foundation, a private family foundation. Prior to joining the foundation, Mr. Schlosberg was Executive Vice President of The Times Mirror Company and publisher and Chief Executive Officer of the Los Angeles Times. Prior to that, he served in the same role at the Denver Post. Mr. Schlosberg serves on the board of directors of Edison International, BEA Systems, Inc, and is also a national board member of the Smithsonian Institution, a member of the USO World Board of Governors, and a trustee of Pomona College. Mr. Schlosberg is a graduate of the United States Air Force Academy and holds an M.B.A. degree from the Harvard Business School.
Philippe Bourguignon has served as a director of eBay since December 1999. Mr. Bourguignon has been Vice Chairman of Revolution Resorts, a division of Revolution LLC, a company focused on health, living, and resort investments and operations, since January 2006. From April 2004 to January 2006, Mr. Bourguignon served as Chairman of Aegis Media France, a media communications and market research company. From September 2003 to March 2004, Mr. Bourguignon was Co-Chief Executive Officer of The World Economic Forum (The DAVOS Forum). From August 2003 to October 2003, Mr. Bourguignon served as Managing Director of The World Economic Forum. From April 1997 to January 2003, Mr. Bourguignon served as Chairman of the Board of Club Méditerranée S.A., a resort operator. Prior to his appointment at Club Méditerranée S.A., Mr. Bourguignon was Chief Executive Officer of Euro Disney S.A., the parent company of Disneyland Paris, since 1993, and Executive Vice President of The Walt Disney Company (Europe) S.A., since October 1996. Mr. Bourguignon was named President of Euro Disney in 1992, a post he held through April 1993. He joined The Walt Disney Company in 1988 as head of Real Estate development. Mr. Bourguignon holds a Masters Degree in Economics at the University of Aix-en-Provence and holds a post-graduate diploma from the Institut d'Administration des Enterprises (IAE) in Paris.
David Moffett has served as a director of eBay since July 2007. Mr. Moffett has more than 30 years of strategic finance and operational experience in banking and payment processing. He joined Star Banc Corporation in 1993 as CFO and played integral roles as Star Banc Corporation acquired Firstar in 1998, which then acquired U.S. Bancorp in February 2001, retaining the U.S. Bancorp name. As Vice Chairman and CFO of U.S. Bancorp, Moffett successfully managed both organic- and acquisition-fueled growth strategies. He was a financial architect of more than 30 acquisitions and helped the company grow from less than $1 billion to approximately $20 billion in revenue and less than $1 billion to $60 billion in market capitalization. Prior to 1993, Moffett held executive level positions at some of the nation's leading financial services companies, including Bank of America and Security Pacific Corp. He currently serves on the Boards of three other companies, MBIA, Building Materials Holding Corporation (BMHC) and E. W. Scripps Company. Mr. Moffett holds a bachelor's degree in economics from the University of Oklahoma and a master's degree from Southern Methodist University.
Thomas J. Tierney has served as a director of eBay since March 2003. Mr. Tierney is the founder of The Bridgespan Group, a non-profit consulting firm serving the non-profit sector, and has been its Chairman of the Board since late 1999. Prior to founding Bridgespan, Mr. Tierney served as Chief Executive Officer of Bain & Company, a consulting firm, from June 1992 to January 2000. Mr. Tierney holds a B.A. degree in Economics from the University of California at Davis and an M.B.A. degree with distinction from the Harvard Business School. Mr. Tierney is the co-author of a book about organization and strategy called Aligning the Stars.
.............
The IPO #1
Goldman Sachs: Lead Underwritter IPO
of COLLECTIBLES and used car parts.
That's right. It was created by "an attic full of baseball cards and PEZ-dispensers."
Sports Cards BUILT EBAY