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Is this cover under Paypal policy?

LALASD4LALASD4 Posts: 3,602 ✭✭✭
A zero feedback account buys a high price coin and ask me send it by Express Mail with insurance and have the package held at the Post Office for pickup.

I said I won't ship for a few days, not until the funds goes into my bank account. And that was ok with him, his reason for Express mail was that he wants the coin to arrive safely and does not want the mailman to be traveling with the coin all day.

I google the name of the buyer, it match the phone # and address of that person. The person also called me from that phone # (caller ID).

Is it ok to ship by Express mail?

Or forget what he wants and just ship Priority Mail with Insurance with Restricted Delivery?


Coin Collector, Chicken Owner, Licensed Tax Preparer & Insurance Broker/Agent.
San Diego, CA


image

Comments

  • I have a guy wanting the same thing only to ship to an unconfirmed PP address. Says Express Mail is better as his local post office is "unreliable"

    He hasn't bought anything in over 6 years but has 100% FB..

  • ResRes Posts: 1,086
    I would say that as long as the customer can track the package on-line (which you can) it is okay.
  • RussRuss Posts: 48,514 ✭✭✭
    Sounds like a scam.

    Russ, NCNE
  • RussRuss Posts: 48,514 ✭✭✭
    wiskerchew,

    Yours also sounds like a scam.

    Russ, NCNE
  • RobbRobb Posts: 2,034
    In both scenarios of LALASD4 and wiskerchew, PayPal will not protect you to unconfirmed addresses even if the new address happens to be the PO itself.
    imageRIP
  • LALASD4LALASD4 Posts: 3,602 ✭✭✭


    << <i>Sounds like a scam.

    Russ, NCNE >>



    I found this persons info. very easy, could someone stole his identity ? But he did call from his Home phone.
    Coin Collector, Chicken Owner, Licensed Tax Preparer & Insurance Broker/Agent.
    San Diego, CA


    image
  • forget what he wants and just ship Priority Mail with Insurance with Restricted Delivery and delivery confirmation.
  • notwilightnotwilight Posts: 12,864 ✭✭✭
    If you have it held at the PO, that's free restricted delivery as they will ask for an ID, right?

    Express mail really is very secure. As a result insurance rates on it are the same as registered.

    If he isn't in a hurry, is ok with the funds clearing, his ID matches the paypal ID, then it sounds like all you need to worry about is a guy with a fake ID picking it up. Identity theft?

    --Jerry
  • LALASD4LALASD4 Posts: 3,602 ✭✭✭


    << <i>In both scenarios of LALASD4 and wiskerchew, PayPal will not protect you to unconfirmed addresses even if the new address happens to be the PO itself. >>



    His Paypal address is confirmed. Would holding it at the Post Office make that unconfirmed?
    Coin Collector, Chicken Owner, Licensed Tax Preparer & Insurance Broker/Agent.
    San Diego, CA


    image
  • rgCoinGuyrgCoinGuy Posts: 7,478
    I would follow paypal's instructions to a "T", confirmed address only in these cases. Assure the buyer you will package the item extremely well so handling will not be an issue. It almost sounds like there is an "EBAY SCAMS R US" forum giving these people the same idea. Sounds an aweful lot like Coinboy's (thankful avoided) scam from the weekend.
    imageQuid pro quo. Yes or no?
  • his reason for Express mail was that he wants the coin to arrive safely and does not want the mailman to be traveling with the coin all day.

    That's what they always say when they are about to scam you ;>
  • RobbRobb Posts: 2,034


    << <i>

    << <i>Sounds like a scam.

    Russ, NCNE >>



    I found this persons info. very easy, could someone stole his identity ? But he did call from his Home phone. >>



    Do whatever you are comfortable with but PayPal will not cover you unless the address that you send to is confirmed.
    imageRIP
  • RussRuss Posts: 48,514 ✭✭✭


    << <i><< Sounds like a scam.

    Russ, NCNE >>

    I found this persons info. very easy, could someone stole his identity ? But he did call from his Home phone >>



    If you ship as he wants, all he has to do is file unauthorized charge and you're screwed.

    Russ, NCNE
  • notwilightnotwilight Posts: 12,864 ✭✭✭


    << <i>forget what he wants and just ..... >>

    Now that's customer service...
  • RussRuss Posts: 48,514 ✭✭✭


    << <i><< forget what he wants and just ..... >>

    Now that's customer service... >>



    Scammers don't deserve good customer service.

    Russ, NCNE
  • notwilightnotwilight Posts: 12,864 ✭✭✭


    << <i>

    << <i>In both scenarios of LALASD4 and wiskerchew, PayPal will not protect you to unconfirmed addresses even if the new address happens to be the PO itself. >>

    His Paypal address is confirmed. Would holding it at the Post Office make that unconfirmed? >>



    No. I think those saying you're at risk don't realize you're still shipping to the confirmed address, just having it held. BTW, how do you do that?
  • Here are the steps for anything valued at over $200:

    1.) Once Auction ends go to EBay’s "Find Contact Information" and get that sent at once.
    2.) Make sure the Buyer is a Person's Name not a Company. This is important!
    After Payment make sure Buyer is Verified !! If not, stop all shipping and refund.
    Make sure address is confirmed, if NOT but buyer is verified, contact the buyer by phone from info obtained from EBay.
    No phone number, do not ship until you get one.
    Use Google Earth to view location coin will be sent. If it is a Junkyard, chances are your coin is going to be scammed. You would be surprised that just this verification by Google will save you a ton of headaches.
    If winner’s name is different from PayPal’s verified name, you will need to call. Sometimes this happens, wife buying for husband, but .01% of the time it’s a scam.

    3.) Depending on weight, use ONLY First Class or Priority Mail so you can use Restricted Delivery.
    4.) Ship in a Box, not a Padded Envelope or anything NOT a Box. This is so any Insurance Claim is valid. Read the rules and you will agree with this because the rules to collect Insurance require a Box. I know this sound s nuts, but read fine Print.
    5,) Ship with Insurance only to protect against Postal Service Mishandling.
    6.) Get Delivery Confirmation for 65 Cents, this allows you to track the Package on line. This is the Green Sticker
    7.) Wrap in Brown Reinforced US Postal Tape, use a US Postal box that can be turned inside out and you save getting charged ;>
    8.) Write address by hand + return address clearly and write on package "Restricted Delivery" Do this in case you for get to get it and in case the Postal clerk forgets to stamp it. If he charged you, but forgot to stamp it, the Carrier will still be reminded.
    9.) Save Receipts! You will end up with three pieces of Paper, the actual Postal Payment receipt with all of the vitals such as weight, time out, Insurance #, Tracking Number. You get a Blue Insurance Receipt with a number. NEVER send that to Buyer, it’s not for them, its for YOU, incase you have a problem with Post Office. A Bad guy can use that against you!. Green Confirmation Number is the actual tracking number that you can send to Buyer if you want.
    10.) When in doubt run to Post Office ASAP with Form 1509 to Recall the Mail. This is the second time I have done it!
  • RobbRobb Posts: 2,034
    It doesn't have to be stolen identity, guys. Because of the way the PayPal rules are structured, he can do this with all of his correct and legit information. He may or may not be a scammer but to answer the initial question, no, you will not be protected by PayPal.
    imageRIP
  • notwilightnotwilight Posts: 12,864 ✭✭✭


    << <i>

    << <i><< forget what he wants and just ..... >> Now that's customer service... >>

    Scammers don't deserve good customer service. Russ, NCNE >>



    If they're a scammer, don't ship it. If they aren't a scammer, then ship it the way they want. Don't do something in the middle as a compromise. I see managment making that mistake all the time. --Jerry
  • you're still shipping to the confirmed address, just having it held. BTW, how do you do that?

    Use the USPS COD Service ;>
  • LALASD4LALASD4 Posts: 3,602 ✭✭✭


    << <i>

    << <i>

    << <i>In both scenarios of LALASD4 and wiskerchew, PayPal will not protect you to unconfirmed addresses even if the new address happens to be the PO itself. >>

    His Paypal address is confirmed. Would holding it at the Post Office make that unconfirmed? >>



    No. I think those saying you're at risk don't realize you're still shipping to the confirmed address, just having it held. BTW, how do you do that? >>



    With Express mail, you can have it held at the Post Office for pickup. Now do they check ID for Express mail?
    Coin Collector, Chicken Owner, Licensed Tax Preparer & Insurance Broker/Agent.
    San Diego, CA


    image
  • RussRuss Posts: 48,514 ✭✭✭


    << <i>With Express mail, you can have it held at the Post Office for pickup. Now do they check ID for Express mail? >>



    For regular Express Mail, they check the ID only to verify the address, not the addresee. If you ship it as he wants, I guarantee you're going to get screwed. THIS IS A SCAM.

    Russ, NCNE
  • LALASD4LALASD4 Posts: 3,602 ✭✭✭


    << <i>

    << <i>With Express mail, you can have it held at the Post Office for pickup. Now do they check ID for Express mail? >>



    For regular Express Mail, they check the ID only to verify the address, not the addresee. If you ship it as he wants, I guarantee you're going to get screwed. THIS IS A SCAM.

    Russ, NCNE >>



    Only Restricted Delivery could solve the addresee problem but the cannot be use for Express mail.
    Coin Collector, Chicken Owner, Licensed Tax Preparer & Insurance Broker/Agent.
    San Diego, CA


    image
  • RobbRobb Posts: 2,034


    << <i>6.) Get Delivery Confirmation for 65 Cents, this allows you to track the Package on line. This is the Green Sticker >>



    This is incorrect. DC does not track the item. The only scans that are required by the service is one stating that the item was mailed and one saying that the item was delivered. Yes, packages- mainly Priority Mail shipped in USPS provided packaging, with DC do sometimes get scanned while en route and this information will show up online. This is mainly because Priority Mail will often travel with Express Mail. EM is scanned every step of the way and the sorter will scan whatever they pick up with a bar code. The scanner's attach via velcro on to the tops of their hands and the EM comes in carts. All they do is take it out, scan it and throw it on the belt or bin for the next cart. In other words, it takes no extra effort to scan a DC label when they are already scanning an and every USPS bar code that they see.
    imageRIP
  • notwilightnotwilight Posts: 12,864 ✭✭✭
    I'm not saying it isn't a scam but I believe express mail is fine with paypal and that if you ship to the confirmed address you are covered. If it was me I'd call them and ask as they should be very familiar with scams along this line. I'd either confirm it is not a scam and then do it the way he wants it done or I'd refund the money. --Jerry
  • LALASD4LALASD4 Posts: 3,602 ✭✭✭


    << <i>I'm not saying it isn't a scam but I believe express mail is fine with paypal and that if you ship to the confirmed address you are covered. If it was me I'd call them and ask as they should be very familiar with scams along this line. I'd either confirm it is not a scam and then do it the way he wants it done or I'd refund the money. --Jerry >>



    I did talk to him but I am still not sure. I think Express mail is fine also with Paypal because it does require signature confirmation but not sure about the part that he wants it on hold at the P.O.
    Coin Collector, Chicken Owner, Licensed Tax Preparer & Insurance Broker/Agent.
    San Diego, CA


    image
  • RobbRobb Posts: 2,034


    << <i>

    << <i>I'm not saying it isn't a scam but I believe express mail is fine with paypal and that if you ship to the confirmed address you are covered. If it was me I'd call them and ask as they should be very familiar with scams along this line. I'd either confirm it is not a scam and then do it the way he wants it done or I'd refund the money. --Jerry >>



    I did talk to him but I am still not sure. I think Express mail is fine also with Paypal because it does require signature confirmation but not sure about the part that he wants it on hold at the P.O. >>



    PayPal doesn't care who, if anyone, signs for it which is why items routinely get sent 1st Class and Priority Mail with Delivery Confirmation.

    If you choose to use signature confirmation, you will need to purchase Return Receipt if you want a copy of it. Otherwise you won't receive a copy and should you need it you will then have to pay a fee at the PO to get it.

    Yes, when mailing via Express Mail, you are able to have it held at the PO. I do not know if they need you to address it to the person c/o General Delivery or if you would still address it to the person's home address. That is a question for the PO. If they require it to be sent to General Delivery then no, PayPal will not protect you.

    USPS Express Mail link.
    imageRIP
  • derrybderryb Posts: 37,619 ✭✭✭✭✭
    Ship to confirmed address only, period.

    No Way Out: Stimulus and Money Printing Are the Only Path Left

  • LALASD4LALASD4 Posts: 3,602 ✭✭✭
    Signature confirmation could be check on line, I have check it a few times.
    Coin Collector, Chicken Owner, Licensed Tax Preparer & Insurance Broker/Agent.
    San Diego, CA


    image
  • JCMhoustonJCMhouston Posts: 5,306 ✭✭✭
    I have to say I think you guys are being horribly neurotic. I buy quite a lot, nothing big but up to around $1K each, and I spend $2-3k per month. It's much easier for me to have things shipped to my work address rather than my home address because I have to work for a living (as does my spouse).

    Our local PO is only open from 8-4 for pickup, so guess what happens when you send it to my home with signature required. You guessed it, it has to sit at the PO for up to 5 days before I can get there on a Saturday AM. And if I win something and I'm getting ready to go to the Shanghai or London ofice I want it shipped express to my office so it arives before I leave.

    And I don't think I'm a scammer, just someone with a full life that really doesn't have time to spend an hour a day trying to get to the PO when they are open. But many of you can't sell to me because you will automatically think I'm scamming you, oh well...
  • notwilightnotwilight Posts: 12,864 ✭✭✭
    JCM,
    I fully agree and often ship to unconfirmed addresses for my good customers. I will call a new customer and chat for a few minutes before doing this. If you want to make it easier on yourself have one of your credit cards billed to your work address and then make work a confirmed address.

    LalaSD, I just tried to create an express mail package with signature confirmation through paypal shipping and signature confirmation, as required for anything over $250, wasn't an option. Hmmmm.

    --Jerry
  • RobbRobb Posts: 2,034


    << <i>JCM,
    I fully agree and often ship to unconfirmed addresses for my good customers. I will call a new customer and chat for a few minutes before doing this. If you want to make it easier on yourself have one of your credit cards billed to your work address and then make work a confirmed address.

    LalaSD, I just tried to create an express mail package with signature confirmation through paypal shipping and signature confirmation, as required for anything over $250, wasn't an option. Hmmmm.

    --Jerry >>



    That is because a signature is already required with EM unless it is waived by the sender.
    imageRIP
  • LALASD4LALASD4 Posts: 3,602 ✭✭✭


    << <i>JCM,
    I fully agree and often ship to unconfirmed addresses for my good customers. I will call a new customer and chat for a few minutes before doing this. If you want to make it easier on yourself have one of your credit cards billed to your work address and then make work a confirmed address.

    LalaSD, I just tried to create an express mail package with signature confirmation through paypal shipping and signature confirmation, as required for anything over $250, wasn't an option. Hmmmm.

    --Jerry >>



    I saw that too. But in the past, I was able to view the signature on line with the Express # that I get from the P.O. Maybe they can only do that when you take it to the P.O.
    Coin Collector, Chicken Owner, Licensed Tax Preparer & Insurance Broker/Agent.
    San Diego, CA


    image
  • SmittysSmittys Posts: 9,876 ✭✭✭✭✭
    Tell him to express mail you a Postal Money order ( You can cash that at the post office while you express out his coin) and you'll ship anyway he wants,
    You can refund his Paypal
  • notwilightnotwilight Posts: 12,864 ✭✭✭


    << <i>Tell him to express mail you a Postal Money order ( You can cash that at the post office while you express out his coin) and you'll ship anyway he wants, You can refund his Paypal >>



    He's probably using a 10% off coupon and has to pay by paypal. --Jerry
  • LALASD4LALASD4 Posts: 3,602 ✭✭✭


    << <i>

    << <i>Tell him to express mail you a Postal Money order ( You can cash that at the post office while you express out his coin) and you'll ship anyway he wants, You can refund his Paypal >>



    He's probably using a 10% off coupon and has to pay by paypal. --Jerry >>



    I did ask him to Express mail me a MO but he said he was using that Live.com rebate.
    Coin Collector, Chicken Owner, Licensed Tax Preparer & Insurance Broker/Agent.
    San Diego, CA


    image
  • LALASD4LALASD4 Posts: 3,602 ✭✭✭
    Anyone here lives in MN?

    Is this a good address? or one of the Mail Box place?

    There is a apt # or a box # here that I am not showing.


    4314 Linden Hills Blvd.
    Minneapolis MN 55410
    Coin Collector, Chicken Owner, Licensed Tax Preparer & Insurance Broker/Agent.
    San Diego, CA


    image
  • LALASD4LALASD4 Posts: 3,602 ✭✭✭
    I called Ebay today and the rep. put me on hold while she talk to a Paypal rep. , I was told that it would be cover under the PayPal Seller Protection Policy.

    I also email Paypal yesterday and got a reply today, according to the e-mail, I would NOT be cover under the PayPal Seller Protection Policy.image

    So in case someone else is in this situation, I will assure you that you will definitely get a sold answer from Paypal, it would be a yes or a no or both.image

    Anyways, my Post Office will not ship Express mail to be held at that receiving Post Office so it went out the Coinboy way.image
    Coin Collector, Chicken Owner, Licensed Tax Preparer & Insurance Broker/Agent.
    San Diego, CA


    image
  • RussRuss Posts: 48,514 ✭✭✭


    << <i>I was told that it would be cover under the PayPal Seller Protection Policy.

    I also email Paypal yesterday and got a reply today, according to the e-mail, I would NOT be cover under the PayPal Seller Protection Policy >>



    Two different answers from two different drones. I'm shocked.

    Russ, NCNE

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