Never purchase insurance if you pay with paypal.
bigjay
Posts: 3
A tip to all buyers out there no need to insure a package if you pay with paypal. I tell you how I found this out.
I sold a card for 25 dollars. I shipped it using the paypal shipping thus they had the USPS tracking number. The tracking number shows that I indeed shipped the card however the card was lost by the post office. The buyer never purchased insurance. Paypal gave the buyer his money back however because the card must be received by the buyer to be eligible for seller protection. Thus even if you have a very expensive card there is really no advantage to getting insurance because paypal will give you your money back unless the seller has proof of delivery.
I sold a card for 25 dollars. I shipped it using the paypal shipping thus they had the USPS tracking number. The tracking number shows that I indeed shipped the card however the card was lost by the post office. The buyer never purchased insurance. Paypal gave the buyer his money back however because the card must be received by the buyer to be eligible for seller protection. Thus even if you have a very expensive card there is really no advantage to getting insurance because paypal will give you your money back unless the seller has proof of delivery.
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Comments
If you were the buyer wouldn't you expect to get your money back too?
Jay as a seller it is wise to get insurance on any sale you do not want to eat.
Welcome to the boards.
Steve
Jay think about what you just said, wouldn't it be good if after paypal returned the buyer his funds YOU were able to get the PO to pay off on your claim?
Both the buyer and seller are made whole.
Steve
<< <i>Thus even if you have a very expensive card there is really no advantage to getting insurance because paypal will give you your money back unless the seller has proof of delivery.
Jay think about what you just said, wouldn't it be good if after paypal returned the buyer his funds YOU were able to get the PO to pay off on your claim?
Both the buyer and seller are made whole.
Steve >>
Don't you have to have the item so you can show it was not packaged poorly or the like to get a claim?
I do agree with Steve, you should have refunded the payment, and I will even add you should have done so in a positive e-mail and apologized for any trouble. Was if your fault? No, but that does not matter much. Look at it a different way, if you were a fast food manager and there was a problem, not your fault, it is your job to apologize and smooth things over. Sounds like you fought the claim, so you get two strikes.
Mark
Raw: Tony Gonzalez (low #'d cards, and especially 1/1's) and Steve Young.
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"...Thus even if you have a very expensive card there is really no advantage to getting insurance because paypal will give you your money back unless the seller has proof of delivery. ...."
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It always amazes me that almost ALL buyers know this, yet sellers continue to be
amazed when PayPal does the right thing and refunds the damaged buyer.
If sellers do not want to make such refunds there are two choices:
1. NEVER accept PayPal.
2. ALWAYS insure every package that you are not prepared to make a cheerful refund on.
Simple, really.
To the OP - always insure if you're not willing to assume the risk of loss or damage or a mail carrier forgetting to scan something as delivered. Happens sometimes.
Remember with paypal if it's over $250 to use signature confirmation, insurance isn't enough.
<< <i>Mark, USPS will pay if they can't show it was delivered and there was insurance. We lose stuff sometimes. >>
Thanks, I mail a ton and was never sure on that. Generally, 95% of the items I ship are worth less then $20 and in such cases, insurance is a total waste of money, IMO. The USPS does not loose enough for you to come out ahead when they do lose something.
I bet I have had over 100 packages lost Jim. However, that number is out of 10's of thousands. The USPS is a great in my opinion. You want shipping concerns, send a few thousand in silver coins to another country, or try to get a large crate of something out of Europe or Russia. I could go on and on with shipping horror stories...and almost all are from somewhere other the US...or something I had to pick up at a shipping center (which I always call docks...even through I am in Kansas).
Clear Skies,
Mark
PS: I meant to add there was something that use to be on the insurance claim form that sounded like you had to have it. Have not read the thing in years and everything is different now it seems.
Raw: Tony Gonzalez (low #'d cards, and especially 1/1's) and Steve Young.
1994 Pro Line Live
TheDallasCowboyBackfieldProject
<< <i>Hey Matt!
Shalom Barry
Shalom is a Hebrew and Jewish word meaning peace, Nothing missing, Nothing broken, wellbeing, and complete,[1][2][3] and used to mean hello, and goodbye. As it does in English, it can refer to either peace between two entities (especially between man and God or between two countries), or to the well-being, welfare or safety of an individual or a group of individuals. It is also used as a greeting to either say hello or farewell, and is found in many other expressions and names. Its equivalent cognate in Arabic is salaam, Shlomo in Syriac-Assyrian and sälam in Ethiopian Semitic languages from the Hebrew root shin-lamed-mem
1994 Pro Line Live
TheDallasCowboyBackfieldProject
<< <i>Matt, my mower is dead. I'll give you 50 bucks to come mow my lawn.
As long as you feed me too, you got a deal
1994 Pro Line Live
TheDallasCowboyBackfieldProject
Buyers are covered against non-delivery on packages valued over $250, though, since a signature is required.
edited to add: When I know my regular carrier is going to be gone for an extended period, I always insure every package over $50. The screw-ups always occur with replacement carriers.
The buyer and I actually we pretty corgile. However the fast food analogy is not good for this case. On shipped items there are two ways of doing a transaction if then seller pays shipping he is responsible for the item until you receive it however if the buyer pays shipping he is responsible for the item after it is shipped. I honestly not sure if any of this matters to this transaction, but it just a handy little nugget of knowledge of business law.
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The UCC card can ONLY be played in a non-PayPal transaction.
PayPal is above the law.
<< <i>Buyers think that, but when a postal carrier scans a package as delivered and then misdelivers it, insurance is a nice thing to have from a buyer's standpoint. Many sellers will refuse to refund if the tracking shows an item was delivered and paypal will rule in their favor. I've had this happen twice. Thankfully, in one instance the person was nice enough to bring the package to my home.
Buyers are covered against non-delivery on packages valued over $250, though, since a signature is required.
edited to add: When I know my regular carrier is going to be gone for an extended period, I always insure every package over $50. The screw-ups always occur with replacement carriers. >>
Insuring a package under $200 does you no good. It's still scanned as delivered (even though it's the wrong house) and you didn't have to sign for it. If it's scanned as delivered and no signature was required why in the world would USPS give you money?
Also it's not that subs are generally bad. Some subs are very good and some are very bad, just like some regulars are good and some are very bad. I've seen some unbelievable things good and bad from both. If you know your sub is always making the mistakes, you can ask your office to have the sub leave slips instead of delivering your packages, then you can have the regular deliver them when he gets back or you can pick them up. Most managers understand and will work with you.