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Ever have an ebay customer return an item without even looking at it?
DUIGUY
Posts: 7,252 ✭✭✭
If I took the time to bid, send money, I would at least open the wrapper and take a gander before returning.
“A nation can survive its fools, and even the ambitious. But it cannot survive treason from within. An enemy at the gates is less formidable, for he is known and carries his banner openly."
- Marcus Tullius Cicero, 106-43 BC
- Marcus Tullius Cicero, 106-43 BC
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Comments
to answer...not so far
Russ, NCNE
<< <i>Maybe they found a better deal with smoeone else! I would make them pay the shipping fees. >>
My thought exactly. Or they won another item they wanted more and needed the money to pay for it.
I refunded their shipping cost, just to "grease the wheel" sorta speak.
- Marcus Tullius Cicero, 106-43 BC
<< <i>If I took the time to bid, send money, I would at least open the wrapper and take a gander before returning.
Well, yes and no. I sold a 1957 Jefferson PCGS Proof 67 via a BIN a few years back. The buyer received the package, opened it and then refused delivery. I received no message of any sort from the buyer saying he was returning the coin. The Postal Service returns my package to me some days later. My first thought was that somhow I got the buyer's address wrong. When I email the buyer he informs me that he found the same coin at a better price and that he wanted a refund. Refusing the package after looking at the coin was apparently his way of avoiding the cost of postage and insurance. I refunded as per my stated policy but blocked the jerk.
Mark
https://www.pcgs.com/setregistry/gold/liberty-head-2-1-gold-major-sets/liberty-head-2-1-gold-basic-set-circulation-strikes-1840-1907-cac/alltimeset/268163
<< <i>If I took the time to bid, send money, I would at least open the wrapper and take a gander before returning.
sorry I saw that the package wasn't large enough to hold a six pack
myCCset
These are auctions and thus should not have a return policy unless the item is not as described.
I do not have a return policy although I have taken a return once I think.
An auction is an auction.
If you bid it up too high and have buyers remorse, I don't think you should be able to return that item.
Just control you bids.
ErrorsOnCoins
<< <i>I will go against the grain here with most of you.
These are auctions and thus should not have a return policy unless the item is not as described.
I do not have a return policy although I have taken a return once I think.
An auction is an auction.
If you bid it up too high and have buyers remorse, I don't think you should be able to return that item.
Just control you bids.
ErrorsOnCoins >>
Very good points. A return policy may encourage more and higher bids but I don't want to run an approval service either.
Mark
https://www.pcgs.com/setregistry/gold/liberty-head-2-1-gold-major-sets/liberty-head-2-1-gold-basic-set-circulation-strikes-1840-1907-cac/alltimeset/268163
<< <i>I had one guy send me back a nice as they come (for an "O" gold dollar) 1851-O, AU55 gold dollar the same day he got it, because it had a slightly weak strike and light circulation marks on it (duh!). I turned around a week later relisted it and sold it for $100. bucks more. I wrote the guy that returned the coin and told him that I sold it for $100. more. >>
I don't mean no disrespect but I hear the taunting sound of "Na na nananah" from the playground of my youth. No disrespect intended.
<< <i>I will go against the grain here with most of you.
These are auctions and thus should not have a return policy unless the item is not as described.
I do not have a return policy although I have taken a return once I think.
An auction is an auction.
If you bid it up too high and have buyers remorse, I don't think you should be able to return that item.
Just control you bids.
ErrorsOnCoins >>
Unfortunately, auction terms which have no return policy stated will turn off many bidders, and you will get
returns anyway... You cannot term away certain things - in this case, as a seller, you would lose any sort
of dispute with eBay or PayPal, should the buyer file a dispute.
Sort of like "terming" that "I will not be responsible for lost or stolen packages," or "Either you buy insurance
or item is sent at your risk," which are also totally bogus...
John
SFC, US Army (Ret.) 1974-1994
<< <i>
<< <i>I will go against the grain here with most of you.
These are auctions and thus should not have a return policy unless the item is not as described.
I do not have a return policy although I have taken a return once I think.
An auction is an auction.
If you bid it up too high and have buyers remorse, I don't think you should be able to return that item.
Just control you bids.
ErrorsOnCoins >>
Unfortunately, auction terms which have no return policy stated will turn off many bidders, and you will get
returns anyway... You cannot term away certain things - in this case, as a seller, you would lose any sort
of dispute with eBay or PayPal, should the buyer file a dispute.
Sort of like "terming" that "I will not be responsible for lost or stolen packages," or "Either you buy insurance
or item is sent at your risk," which are also totally bogus...
John >>
Exactly, a seller just as well have a stated return policy because they have one by default anyway especially, if they have a PP account.
Disputes for any reason are almost always won by the buyer. And now on top of all this they can also NEG'ya bro! What a clusterf**k this is going to end up being for eBay sellers and eventually for buyers.
I'm afraid that eventually all the good honest sellers and buyers will be ran off of eBay and all that will be left are crooked shysters scamming other crooked shysters.
BTW, I don't sell on the bay, but do buy occasionally.
Regards, John
1947-P & D; 1948-D; 1949-P & S; 1950-D & S; and 1952-S.
Any help locating any of these OBW rolls would be gratefully appreciated!
<< <i>Everyone should have a return policy. I took the route of making my return policy just costly enough to deter tire kickers. I charge a restocking fee and I have not had any problems with buyers balking at my auctions because I only sell PCGS or NGC graded coins and I accurately describe any defects and present excellent photographs. My auctions always bring good money. Not all, but many buyers on ebay want to get a much higher priced coin for cheap. But when it comes in the mail, if they disagree with the grade assigned by PCGS or NGC, they want to return it. If the picture is doctored, or if the coin is misdescribed in order to enhance its auction price, then the buyer ought to get a full refund. But this abuse is a two way street. There is seller abuse, and there is buyer abuse. It's a fine line we all walk and we all must find our own center and what works best for us. >>
What do you charge as a restocking fee? It looks like a good way of discouraging tire kickers.
Mark
https://www.pcgs.com/setregistry/gold/liberty-head-2-1-gold-major-sets/liberty-head-2-1-gold-basic-set-circulation-strikes-1840-1907-cac/alltimeset/268163
<< <i>
<< <i>I will go against the grain here with most of you.
These are auctions and thus should not have a return policy unless the item is not as described.
I do not have a return policy although I have taken a return once I think.
An auction is an auction.
If you bid it up too high and have buyers remorse, I don't think you should be able to return that item.
Just control you bids.
ErrorsOnCoins >>
Unfortunately, auction terms which have no return policy stated will turn off many bidders, and you will get
returns anyway... You cannot term away certain things - in this case, as a seller, you would lose any sort
of dispute with eBay or PayPal, should the buyer file a dispute.
Sort of like "terming" that "I will not be responsible for lost or stolen packages," or "Either you buy insurance
or item is sent at your risk," which are also totally bogus...
John >>
I rarely return a coin almost never actually. I do though never without any exception bid on an auction that does not permit a return for a valid reason. I do not even look at those types of auctions.