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Ebay/Paypal - USPS Question...

Ok here is the question...

I shipped a package out last week and according to the delivery confirmation it says it was delivered to the buyer. But the buyer is saying he never received it - am I still responsible even if dc says it was delivered?

Label/Receipt Number: 9101 1501 3471 1232 2239 29
Detailed Results:

Delivered, May 14, 2008, 10:26 am, DES MOINES, IA 50320
Processed, May 13, 2008, 5:07 pm, DES MOINES, IA 50318
Processed, May 13, 2008, 12:52 am, CHICAGO, IL 60701
Electronic Shipping Info Received, May 12, 2008

The auction was not a big money deal - under $8 so I don't think the buyer is making this up.
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Comments

  • storm888storm888 Posts: 11,701 ✭✭✭
    PayPal is unlikely to reverse the transaction.

    A credit-card company might.
    Folks Who Bite Get Bitten. Folks Who Don't Bite Get Eaten.
  • Maybe the package got delivered to the wrong house?
    Over the years I have had mail with DC show up at my home that was not for me, and also mail that was for me showing up somewhere else around the neighborhood.
    Looking for in PSA graded
    1. 75-76 Topps Keith/Jamaal Wilkes in Psa 8+
    2. 1971-72 Trio stickers PSA 8+
    3. BSKB 1977-78 topps psa 10

    Basketball Autos
    1992 Courtside Flashback
    Action Packed HOF Autos(need elvin hayes,both bill bradley,and the 1st bill walton)
    2001 and 2005 Greats of the Game
    UD=retro,epic,legends,legendary,generations and chronology
    2006 Topps Style 1952 Fan Favorites Autos #/10 (Refractor Autos)
    Press Pass Legends
  • WinPitcherWinPitcher Posts: 27,726 ✭✭✭
    Maybe he should talk to his mailman?

    Steve
    Good for you.
  • I had a similar situation about a year ago on a case of cards that were delivered, according to USPS. Filed a Paypal complaint and lost. However, I did get lucky because the seller insured the package and he sent me a replacement case. Not sure if he actually sent the second one because of quality customer service or if he got refunded by the USPS.
  • If it says delivered and it was sent to a confirmed address Paypal will side with the seller. That said on 8.00 I would just refund and move on.
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