Retaliatory Feedback and Giving Negative Feedback...
JackWESQ
Posts: 2,133 ✭✭✭
There are plenty of threads/discussions about retaliatory feedback and negative feebacks on these threads. But I have a somewhat, I think, different question regarding the same. Has anyone here ever truly believed that THEY deserved negative feedback? In other words, you were involved in an ebay transaction, somehow f**ked up, and said to yourself that deserved negative feedback. And then if you did receive the negative feedback, took it, and didn't retaliate?
There are many honorable ebay members here on the boards. But are we all so perfect that if a negative feedback is received, it is the other buyer/seller who erred?
/s/ JackWESQ
There are many honorable ebay members here on the boards. But are we all so perfect that if a negative feedback is received, it is the other buyer/seller who erred?
/s/ JackWESQ
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that was sniped. The item went off while I was in the hospital and when I got out 2 weeks later I had forgotten about it.
With my regular account I have 1 negative from a BS seller that retaliated and have given 1 negative (other day) and 1 neutral 2 years ago, both to deadbeats.
I don't think I would retaliate as that makes sellers look very bad. I always look at that when I am deciding if I want to buy from someone.
The way ebay is going I probably won't buy from run of the mill sleasebayers.
Steve
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In my collectibles biz on EBAY I have never "deserved" a NEG.
I have made some errors and I have corrected them; folks
who clean-up their mess do NOT "deserve" a NEG.
In my other biznezs on EBAY, a moral/ethics argument could
be made that I deserve lots of NEGs. Not because I burn folks,
but because I KNOW the customers are non-readers and I
don't hold their hands as much as I could if I had NOTHING else
to do all day long. NEGs go with the used-fashion and electronics
categories; moronic buyers expect BRAND NEW stuff at JUNKYARD prices.
I never "retaliate" with a NEG. IF the buyer is mean to me when I am
trying to solve THEIR problem, I might NEG them. I judge sellers
MOSTLY by the FB they leave for others; I am not about to disgrace
myself permanently by leaving a NEG rant for some moron who
NEGd me over a pair of BLUE-jeans that "looked brown in the picture."
It is better for sellers to have 100 NEGs than to leave a handful of NEGs
for bad buyers; such NEGs for buyers will ALWAYS look "retaliatory" to other
buyers viewing the FB left-for-others.
Come May 19, the question asked will be moot. Then, the FILTH that
masquerades as "legitimate buyers" will be in charge of the FB-extortion game.
Steve
<< <i>Storm if sellers do the right thing I don't think feedback will be a problem.
Steve >>
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In many item categories there will be few problems.
MOST collectible folks are pretty easy to deal with.
In some other categories, the nightmares will become
legend.
<< <i>
<< <i>Storm if sellers do the right thing I don't think feedback will be a problem.
Steve >>
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In many item categories there will be few problems.
MOST collectible folks are pretty easy to deal with.
In some other categories, the nightmares will become
legend. >>
Storm I agree with you, but I also believe there will be some overflow into the collectible market as there is always the scammer / scum in all categories. Oh well there goes the 100% positive sellers, Here comes the 100% positive buyers, no matter how crooked they are.
1 - what goes round,comes round.i was out of country with no access to email you loser
2 - enjoy your fedeback jerk.i was out of the country with no access to email
Now, if this guy was "out of the country" with no computer, how did he buy my items??? And even if in some fantasy land he bid like 3 days befre it ended and was out of the country...he expects me to wait 12 days for payment?
Again, after seeing the Negs...
He then PAYS me via paypal (the 2 items had already been snapped up by 2nd chance buyers) and leaves me the following feedback:
1 - paid by paypal,leaves me negative.signature is fake,avoid like plague
2 - paid by paypal,leaves negative,autograph fake,avoid at all costs
I mean COME ON?? He doesn't pay then calls my items (that he BID on) FAKE without receiving them? Then he pays just so I have to refund him???
This is total BS
So I emailed eBay's Trust and Safety people. My question is this...do I have ANY shot at having his feedback expunged without mutually withdrawing - no WAY should I have to withdraw mine. I also asked that they suspend the guy. Am I royally screwed? This is my first NEG and I HATE it. I am a darn good eBay seller (albeit infrequently) but have bought 300+ items in the past 12 months. Does eBay care about me at all???
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Not a bit.
You are stuck with the NEG, unless your "buyer" agrees to a mutual-withdrawal.
I would complain to EBAY T&S based on the facts, but I would not be optimistic.
You can threaten to sue the guy for libel. He has wrongfully defamed your merch;
and, he did so with malicious intent. It is probably a winner if you know how to
bring/maintain a case in regular-claims court. There might be a Federal issue;
interstate commerce. A simple Unfair Business Practices complaint would get his attention.
If he was in his house when he wrote the defamatory FB, his homeowners insurance
policy would likely kick in and settle with you for a couple-thousand.
BUT..................
Every action has an equal and opposite reaction. Your over-eager action precipitated
the controversy. Had you waited patiently, the guy might well have paid when he
"got back from his world travels."
Folks who don't need FAST money should be patient with EBAY buyers. 30-days is
a good/safe time to wait before filing an NPB-claim. Folks who need FAST money
should not rely on EBAY deadbeats to provide it.
It NEVER behooves a seller to NEG an NPB. There is NOT a vote in it. It almost
always guarantees a retailiatory NEG.
When a deadbeat has scorched me by failing to pay, why would I want to give
him an excuse to burn me again with a retal NEG?
Trigger-happy NEGers have, in part, brought us to the system that will be visited
upon us on May 19. No more deserved NEGs for scaming-buyers; just unwarranted NEGS
for good sellers.
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I send an invoice ASAP after the auction send a second invoice on about day 4 then on day 7 I file the UPI and let Ebay deal with them.
<< <i>Sorry, but if a seller emailed me everyday wondeing where their money is I probaly would not pay. To me that is annoying as someone who emails you the day after they pay wondering where their stuff is.
I send an invoice ASAP after the auction send a second invoice on about day 4 then on day 7 I file the UPI and let Ebay deal with them. >>
But if you were annoyed, wouldn't you email and say - Stop emaiing me? I'll pay in a week?
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After you filed the UPI I would then appeal to Ebay and automaticaly get the strike removed.
<< <i>Maybe if it got you to quit emailing me everyday.. Would it make me pay? Probaly not.. >>
:-) Either way, I'd know you weren't dead. That'd satisfy me. BTW, I think I sent 3 emails plus the non paying bider email claim - I was overexaggerating with the 8 emails.
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I would, if I was at a computer.
BUT, if I was traveling and "could not get to a computer"................
We are really only guessing that the guy was NOT traveling.
He might have been telling the truth; maybe not, too.
It is hard for most of us here to realize that VERY few folks
take this stuff as "seriously" as we do. There really is a
world outside of e-commerce, and most folks live there
most of the time. They bid and fugedaboutit until the
next time they think about it. I give them all the time
they need, NOT because I am nice but because I don't
want to let them into my head. AND, I don't want their
screwball NEGs.
<< <i>"But if you were annoyed, wouldn't you email and say - Stop emaiing me? I'll pay in a week? "
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It is hard for most of us here to realize that VERY few folks
take this stuff as "seriously" as we do. There really is a
world outside of e-commerce, and most folks live there
most of the time. They bid and fugedaboutit until the
next time they think about it. I give them all the time
they need, NOT because I am nice but because I don't
want to let them into my head. AND, I don't want their
screwball NEGs. >>
I find it hard to believe that not everyone takes cards, autographs and eBay as seriously as I do :-D!!!!! j/k of course
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BUT, most buyers are just "casual buyers," and they don't see it as time critical.
EBAY is for fishermen. Patient fishermen.
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Sounds like a fudger.
Are we sure that one of his family-members was not doing some buying while the guy was "on a mission?"
Was the item he bought from you expensive? More expensive than the subsequent items bought on his account?
<< <i>"...I hang up with him and look at his feedback. In the time between when he bid on my item and didn't pay, he not only bought, but PAID for other ebay items...."
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Sounds like a fudger.
Are we sure that one of his family-members was not doing some buying while the guy was "on a mission?"
Was the item he bought from you expensive? More expensive than the subsequent items bought on his account? >>
My items were less expensive - and usually family members are not engaged enough in the purchase to bid multiple times in one day and then proceed to Paypal and pay.
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great topic
myself have had 3 negs, 2 would be my fault other total bs. the two on my bad were i was moving thought i had mailed and didnt. While moving took a
little vacation and well never checked my emails for 2 weeks only to boot up the computer to see the negs. Huh did I mail that well guess not found them,
email the buyer said id put them in the mail, he replies he'll withdraw the negs. Emails back got the cards never withdraws the negs NO BIGGY.
Other neg was simple case of lost in the mail was neg'd over a 50 cent card with 2.00 shipping with no email nothing just a neg. I fumed didnt neg back
but left a very unfriendly email.
Now do i neg non payer no. Only leaves yourself open to hassles. I recently had one on two items that well im glad they didnt pay for. Gent told me
check was in the mail on sat after 3 weeks. Replied if check is not received by weds deal is void. Well he finally mails the check on weds get payment
on monday. Kindly email him back saying deal is void and wont be leaving a neg. He replies thanks thats why i sent the check even though i knew it
was late
Neg'n a nonpayer could be brutal even if you block them they always seem to get the last laugh.
Will i neg on my buying acct YES if item is misrepresented or seller wont respond to problem. Am i anal no ive been around ebay long enough if your close good
enough. If you list nrmt and i get a crease we have a problem LOL.
Being on ebay for going on 10 years between my dads acct and mine with approaching 7000 fb i thing the negs are still on one hand. Havent kept track of
pops lately
All in all ebay for us has been nothing but great sold alot of cards to alot of people, and met alot of them. Sold a 75 newsweek with springsteen no label
to his agent. Great guy, offered a few tickets to the show with backstage passes. Never took him up on it.
Simple rule treat people the way you would like to be treated. If you still find yourself getting neg'd or giving them. Then maybe you fall into the famous
5 percent, that well ill just say fall into the 5 percent LOL
Gator
....Neg'n a nonpayer could be brutal even if you block them they always
seem to get the last laugh...."
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I have one Negative from a dissatisfied buyer of 1945 Proof set who said there was a thumb print on one of the coins. It wasnt there when I sold it, and I think he had buyers remorse since he paid nearly 4 figures for it.
At the time I didnt accept returns and he had paid with a money order, He got nasty real quick and negged me without any back and forth. I certainly wasnt going to accept a return after that lol.
By the way, I'm new to the board but I'm not new to cards.
Also, 11235813, is that your Mays rookie in your avatar? That's a card on my want list. I could buy a beat up one now but I'm going to wait until I have enough cash to buy at least a PSA 5.
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file to get it back. Tell him later at the last moment, sorry but i was in Africa.
You also can reply to his neg to you.
Steve
<< <i>Not sure if this was mentioned or if I read you wrong but this buyer has paid by paypal? If so then make him
file to get it back. Tell him later at the last moment, sorry but i was in Africa.
You also can reply to his neg to you.
Steve >>
He paid by paypal 2 minutes before leaving the retaliatory Neg - just so he could say that he paid. I just refunded him when I saw it - I want nothing to do with him. I don't stand for lying to my face. You can apologize profusely and claim innocence, but when the facts say that you're lying and you can't refute it - you're finished with me.
So, I replied to his Neg's with the facts.
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<< <i>Not sure if this was mentioned or if I read you wrong but this buyer has paid by paypal? If so then make him
file to get it back. Tell him later at the last moment, sorry but i was in Africa.
You also can reply to his neg to you.
Steve >>
Yes exactly Steve. Buyers should read the comments on negative feedback. When I am checking out a seller, I don't always go by the number of negatives. I actually read the buyer and seller's comments about the negative transaction. You can usually spot when the buyer is just plain nuts and that the seller was in the right. I take that into strong consideration when bidding, especially if it is an item I really want.
Auction ended the April 13th....
I requested snail mail address on the 17th, it wasnt offered when ebay invoice arrived. Recieved snail mail address on the 17th
Mailed check on the 18th.
Seller filed UPI on the 21st, seller left negative feedback on April 21st.
Item cost 3.58 + 6.00 priority s/h.
Priceless non customer dis-service.
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That seller is out-of-his-mind.
I would have NEGed him back.
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You guys already exchanged feedback what is he going to do?
Steve
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<< <i>Now, if this guy was "out of the country" with no computer, how did he buy my items??? >>
Snipe service?
Tabe