Probably a dumb question about Paypal, but need help plz
Zixx
Posts: 228 ✭✭
Sold some items to someone in Czech Republic and they are not a confirmed address for Paypal. Question is, is it just as easy for someone in another country to confirm their address as is it for someone in the US? I'd obviously much prefer them to be, but really do not know the specifics. If anyone could enlighten, I'd greatly appreciate it!
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Comments
Other sellers, cannot.
Eastern Europe is a hotbed of fraudulent EBAY buyers.
I would sell NOTHING there. 50/50 chance you get scammed.
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PayPal is committed to protecting our sellers against fraudulent chargebacks by buyers. For World Sellers, if the seller follows the established PayPal seller protection policy guidelines, including shipping goods to a US buyer at a confirmed address, then PayPal will protect the seller.
For what situations will I receive seller protection coverage?
Credit card chargebacks from fraudulent card use
Credit card chargebacks for false claims of non-delivery
Buyer complaints for false claims of non-delivery
What is not covered under seller protection:
"Significantly Not as Described" chargeback claims
Transactions to non-US buyers
Transactions to US buyers who do not have confirmed addresses
Any transactions in which the seller did not follow the SPP guidelines
If you trust the buyer and like them enough to give them the card and pay shipping for them, take paypal. If not maybe look for a different form of payment.
You can send it priority mail international or express mail international with insurance up to $5000. If the item isn't scanned delivered you can file a claim, it might take a while, and you can get a refund for lost mail. Your buyer can pay for that but if he does a chargeback obviously you would lose that $.
Edited to add
Your buyer cannot confirm his addy with PP.
The USPS insurance only pays for non-scanned items.
If your buyer takes delivery, the item is scanned, AND
he can then claim to PP that he never got the item. You
cannot win a USPS insurance claim for items that were
scanned as delivered.
Your USPS scan will NOT help you under PP/SP, BECAUSE
the addy is not confirmed. You would lose any PP dispute.
IF you must sell to those people, it is ONLY prudent to insist
on some form of payment other than PP.
There are obvioulsy exceptions. If you have a regular customer
who has proven to be honest, PP to Europe/Asia is fine. And,
the USPS insurance is fine internationally if you have a trusty
buyer.
sigh . . .
Why do "conveniences" like Paypal need to be so worrisome at times, eh?
Anyways, thanks much for the quick replies and explanations. Very much appreciated!