New Security Scheme: Card Sellers' Computers To Be IP Tracked
storm888
Posts: 11,701 ✭✭✭
They will hire more nitwits to harass honest sellers on the phone, too.
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***A Message from John Canfield – eBay Security News***
April 14, 2008 | 11:45AM PST/PT
John Canfield
Hello…I’m John Canfield, Senior Director for Trust & Safety policy management. My team specializes in working to keep the site safe and protected against fraud. Much of the company’s work around safety happens behind the scenes, but some of our efforts are also public-facing. Masking and protecting our Community’s identities on all bidder IDs on auction-style listings, the PayPal Security Key, our work with Yahoo and other domains to block email from unauthenticated addresses, and encouraging safer payments – each of these address a particular aspect of security and is making a dramatic difference in the overall security and safety of the marketplace and consumers’ confidence in shopping online. Our technologies – those that exist today, as well as those that we are designing for tomorrow – are helping to make the internet safer every day.
I’d like to tell you about a new safety initiative that launches on April 14th.
Trusted Selling with Identity Confirmation
One of the ways criminals attempt to defraud people on eBay is by gaining access to member accounts with well-established reputations which they then use to set up listings in that person’s name. They gain this access often through a phishing email that convinces an unsuspecting member to click a link and enter their User ID and password.
To protect the Community against this type of fraud, beginning today, eBay will start noting which computers members typically use to conduct their buying and selling activity. After our data collection phase, sometime in June eBay will begin verifying our sellers when they list an item to ensure they are logging in from the same machines they have successfully used previously – usually a home or business computer.
If you are a seller, and you attempt to list an item from a different computer – for example, from a PC you are borrowing in a hotel or library – eBay will make an automated call to the phone number you have registered with us to confirm it is really you. We may also prompt you to verify your identity in other ways.
Initially, this identity confirmation process will only be applied to selling, although we may be extending this to other high-visibility activity in the future.
Sellers, please update your registered phone numbers
Now more than ever, having a current phone number on file with eBay is vital to the safety of the Community and to your business. A wrong or outdated phone number may delay your ability to list items or respond to your customers, if eBay cannot verify your identity.
Have a cell phone? Registering it could save you time and money
If you carry a mobile phone, we encourage you to add this number as a secondary phone number in your registration details, so that we can reach you when you are away from your business or residence where you normally use your trusted computer. Your secondary number will not be shared with other members and will be treated in accordance with our Privacy Policy.
Please take a minute to update your contact information. Update eBay Registration Information.
Online Workshop
Members of the Trust & Safety team will be hosting a workshop about Trusted Selling with Identity Confirmation on May 6. The team will be going over this initiative in more detail and answering member questions. (Please stay tuned for more details on the General Announcement Board.)
There is no single “silver bullet” solution to security, so from time to time, I’ll be back to tell you about new areas of innovation. We strive to make security as automatic and seamless as possible, but there are a few important areas where you can help. By joining together, we can accomplish far more in terms of safety than we can alone. To read more safety tips, please visit our Security Center.
Sincerely,
John Canfield
Senior Director, eBay Trust & Safety
Folks Who Bite Get Bitten. Folks Who Don't Bite Get Eaten.
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Comments
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I expect that to be the consensus.
The problem with the scheme is that it will NOT make the venue any safer.
It will, like all of their other "security measures," inconvenience honest
sellers.
Folks who use MSN/AOL/etc. will record with dozens of IPs, during the
"gathering period." When the scheme launches, they will have a totally
different IP. MILLIONS of phone calls and cancelled listings.
I know some of the T&S folks. A handful are bright, MOST are total morons
with ZERO experience in real-world security and fraud-detection. Employees
are promoted for reasons other than competence.
Three simple steps would solve MOST of the fraud on EBAY:
1. Mandatory ID-Verification for ALL sellers.
2. A "Report Listing" format that is relevant to the real fraud problems that
are rampant. The T&S reporting process is designed to catch fee-avoiders,
NOT to prevent fraud. There are virtually no fraud-relevant categories in the
reporting menu.
3. Expanded VERO membership requirements; force IP-owners to join VERO
or refuse listings bearing their brands. (TOPPS/PSA/PCGS, and many other
corps should be mandated to participate.)
The new scheme makes EBAY appear to be doing something to stop the
fraud. Why would they want to stop the fraud that earns them MILLIONS
each week?
we all we got.
Am I my brother's keeper?
j
RIP GURU