PCGS Guarantee

rgwill

I was wonderen if anyone has sent a coin back for the PCGS guarantee and how it turned out?

Was it in your best interest or theirs?

Russ

I've sent several and, in most cases, they overpaid me.

Russ, NCNE

FilthyBroke

Do you mean the spot check? I sent two in for this a few months ago.... took a long time, but PCGS fixed the issues and offered a fair exchange. I was quite pleased with this service.


-William

BECOKA

I have sent in several and PCGS always made good. Except for two batches of ASE's where the just returned them to me in slabs with no explanation of the milk spots still left on them.

Doogy

good luck, here is a recent thread on the topic you may be interested in: click here

Russ

<< <i>Do you mean the spot check? >>



He's not talking about spot check. His case is a little more complicated than spot check or grade guarantee. It crosses over in to iffy territory.

Russ, NCNE

TomB

From what I have read on the boards it appears that PCGS may interpret the guarantee to protect themselves at an alarming frequency.

EagleEye

Here's an interesting story:

My friend is a FBI agent. We started collecting together in the mid-1970's, but he stopped and recently got back in. Recently, he sent in two Morgan dollars; a 1878 CC which was very ugly, no better than a MS60 and a nice 1878-S. PCGS graded the 1878-CC MS-64 and the 1878-S MS-60. Obviously a mix up. So he sent the coins back. The 1878-S was upgraded to a MS64 and the 1878-CC came back in the same holder. My friend did not want to have an overgraded coin and was not willing to sell it knowing it was overgraded, lest someone else gets stuck with it. So he sent it back saying "just call it what it is, is that a problem?" He sent the coin in again and PCGS sent him the coin in a MS-61 holder and $175 back. He didn't expect or want to be reimbursed on what was clearly a goof in the holdering room. It took about 5 months.

Kudos to PCGS for making things right.

LeeBone

<< <i>Here's an interesting story:

My friend is a FBI agent. We started collecting together in the mid-1970's, but he stopped and recently got back in. Recently, he sent in two Morgan dollars; a 1878 CC which was very ugly, no better than a MS60 and a nice 1878-S. PCGS graded the 1878-CC MS-64 and the 1878-S MS-60. Obviously a mix up. So he sent the coins back. The 1878-S was upgraded to a MS64 and the 1878-CC came back in the same holder. My friend did not want to have an overgraded coin and was not willing to sell it knowing it was overgraded, lest someone else gets stuck with it. So he sent it back saying "just call it what it is, is that a problem?" He sent the coin in again and PCGS sent him the coin in a MS-61 holder and $175 back. He didn't expect or want to be reimbursed on what was clearly a goof in the holdering room. It took about 5 months.

Kudos to PCGS for making things right. >>




Interesting story...

BECOKA

<< <i>Here's an interesting story:

My friend is a FBI agent. We started collecting together in the mid-1970's, but he stopped and recently got back in. Recently, he sent in two Morgan dollars; a 1878 CC which was very ugly, no better than a MS60 and a nice 1878-S. PCGS graded the 1878-CC MS-64 and the 1878-S MS-60. Obviously a mix up. So he sent the coins back. The 1878-S was upgraded to a MS64 and the 1878-CC came back in the same holder. My friend did not want to have an overgraded coin and was not willing to sell it knowing it was overgraded, lest someone else gets stuck with it. So he sent it back saying "just call it what it is, is that a problem?" He sent the coin in again and PCGS sent him the coin in a MS-61 holder and $175 back. He didn't expect or want to be reimbursed on what was clearly a goof in the holdering room. It took about 5 months.

Kudos to PCGS for making things right. >>



Sometimes it takes time but they usually do it right.

Bear

There will always be some differences
of opinion, between the owner and PCGS ,over
whether the guarantee will kick in and how much.
However, it seems that in the great majority of cases,
the guarantee seems to work quite admirably and to the
full satisfaction of the owner.

I would say that the guarantee has great value and adds
measurably to the value of a PCGS Slab.