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When a PSA 10 just isn't a PSA 10 - CONFIRMED: CARD REGRADED TO 8

I recently picked up a particular Bowman Chrome card graded PSA 10 on Ebay. The card looked great from the auction pic, but in hand, a dinged corner is obvious. The tip of one of the corners on the front is bent upward, as if someone dropped the card on it's corner, causing the metal to bend. I guess the grader missed the corner, or the guy in the slabbing department dropped the card. Either way, the card and the grade are mismatched.

I've sent a few nice emails to the seller explaining the situation, and asking for a refund or a replacement, but haven't gotten a reply back.

So, should I continue to badger the seller, or go to PSA for misgrading this card?

If I do go to PSA, what can I expect?
My Giants collection want list

WTB: 2001 Leaf Rookies & Stars Longevity: Ryan Jensen #/25

Comments

  • OAKESY25OAKESY25 Posts: 4,726 ✭✭✭
    I wouldnt badger the seller.. he didn't grade it..
    but that is just my opinion
  • DarinDarin Posts: 7,259 ✭✭✭✭✭
    How about a scan. I would go to PSA. I have something similiar, I bought a PSA 10 Mike Moustakas bowman chrome that has a blemish in the chrome in the background, and it kind of bugs me. I'm not going to ask the seller for a refund though.
  • elsnortoelsnorto Posts: 2,012 ✭✭
    I agree with the others feedback... I would leave the seller be and pursue with PSA. Graded cards with a decent scan included are one of the few times "no refunds" is not a red flag for me.

    By the way, do you have an auction number so we can check out the scan provided for this?

    Snorto~
  • WinPitcherWinPitcher Posts: 27,726 ✭✭✭
    The seller should have mentioned it in his description.


    He should be the one that contacts PSA not the buyer of this crap.


    All this seller did was basically move his problem card to someone else.


    Steve
    Good for you.
  • storm888storm888 Posts: 11,701 ✭✭✭
    "All this seller did was basically move his problem card to someone else."

    //////////////////////////////////////

    Pretty common remedy.

    I doubt the seller will be eager to solve the problem,
    but requesting him to do so is not rude.

    Is there any chance the card was moving around in the
    slab enough to whack the corner during shipping?

    I guess PSA should take a look at it.
    Folks Who Bite Get Bitten. Folks Who Don't Bite Get Eaten.
  • digicatdigicat Posts: 8,551 ✭✭
    Here's the auction pic, followed by a extreme zoom on the upper left corner...

    Auction pic: Pic

    Zoom pic I took:
    image
    My Giants collection want list

    WTB: 2001 Leaf Rookies & Stars Longevity: Ryan Jensen #/25


  • << <i>The seller should have mentioned it in his description. >>



    You're assuming that the seller even noticed it. Given that the card was graded PSA 10, I doubt he/she bothered to look at the card very closely when listing it. After all, that's what the seller paid PSA to do for them.



    << <i>All this seller did was basically move his problem card to someone else. >>



    That's pretty harsh. Again, you're assuming that the seller even knew that there was a problem with the card in the first place.

    As to seller not responding, that's inexcusable if the seller is around and checking email. However, it is in the general vicinity of spring break, so the seller may not be around.

    Just my .02 cents.




  • As a seller i hate when this happens. Ive had similar instances few times ive taken the card back others ive told them to take it up with psa. To me we pay psa to grade our cards so we can move them in the market with an idea of what the card will look like and be within standards listed by psa. So what your telling me steve is that i need to break out my loupe after i get my cards back from psa before i put them on the bay? Now if i buy a card on ebay and notice a wrinkle and put it back on the market then thats another story. Dunno just my 2cents.

  • Brian48Brian48 Posts: 2,624 ✭✭✭


    << <i>I wouldnt badger the seller.. he didn't grade it..
    but that is just my opinion >>



    I agree. Unless there's evidence of slab tampering, this is an issue to take up with PSA. I doubt the seller would scutinize every card that comes his way that's already graded by PSA. He just moves them.
  • digicatdigicat Posts: 8,551 ✭✭
    Heh, they say "buy the card, not the holder", but when all you find are sellers selling holders, it gets tough.

    I've got a PSA 9 card with crease in it (sigh). If I sold it to someone, and then said "Sorry, I didn't grade the card" when they found the crease, I'd be a jerk worthy of being forced to watch a 48 hour marathon of Richard Simmons exercise shows "Clockwork Orange" style.
    My Giants collection want list

    WTB: 2001 Leaf Rookies & Stars Longevity: Ryan Jensen #/25
  • WinPitcherWinPitcher Posts: 27,726 ✭✭✭
    Matt, yes I am assuming the seller knows the condition of what he is selling. I think that is a reasonable expectation.


    <<< So what your telling me steve is that i need to break out my loupe after i get my cards back from psa before i put them on the bay?>>>

    Well yes I guess that is exactly what I'm saying if that is what you need to do in order to make sure that what you list is as described.


    Steve







    Good for you.
  • WinPitcherWinPitcher Posts: 27,726 ✭✭✭
    but in hand, a dinged corner is obvious.


    So unless it happened in transit I stand by my comments.

    I as a seller look at every card b4 I list them, I also look at every card
    when they come back from PSA. I have no idea how big of a seller this
    particular seller is and really don't care. Bottom line IMO is the buyer did not get what he paid for.

    To ask him to take it up with PSA is typical of what many ebay sellers would say.

    I pride myself on not being that type of ebay seller.


    And if it happened in transit I as seller would still be responsive to the buyer.

    Steve

    Good for you.
  • What I dont understand is if you are going to badger the seller about this why did you by another copy of this card from him (for $16 less then the first card).

    Regards,
    Lenny



  • steve,

    thats cool i try and pride myself the same way (with cards worth while). i dont really have time to be lookin at 90 fleer sosas if you know what i mean even when i submit that type of stuff im just takin a quick look jam it in the holder wait for it to come back to my door then to the scanner bed then out the door. Now if there 81's then we go to the process 20x and is it the best in house lol if not scanner bed.

    How you been anyways longtime. See you sold off your 65's you were the last of the crew from the oldschool days or not, hows the market been there still strong like it used to be.

    cheers, matt
  • digicatdigicat Posts: 8,551 ✭✭


    << <i>What I dont understand is if you are going to badger the seller about this why did you by another copy of this card from him (for $16 less then the first card). >>



    Sarcasm should be read into the "should I continue" bit, as I was implying (jokingly) that my meer request could be construed as an annoyance once my money is in their hand.

    Why did I buy another? Because I needed a gem mint copy of this card, the price was right, and I am willing to gamble that misgrades of this magnitude are infrequent enough to make 2 of 2 highly unlikely. I'll be sending the first card to PSA for review and take my refund or vouchers from them if I don't hear back from the seller.

    I have no intentions of burning bridges with dealers, unless I feel the dealer is guilty of gross neglegance, and I'm not 100% convinced that this is the case here. I suspect that I, as the buyer, am going to be far more scrutinizeing of cards entering my collection than a seller who simply sees the card as "inventory" that is recieved in bulk and listed for immediate sell.
    My Giants collection want list

    WTB: 2001 Leaf Rookies & Stars Longevity: Ryan Jensen #/25
  • storm888storm888 Posts: 11,701 ✭✭✭
    "I suspect that I, as the buyer, am going to be far more scrutinizeing of cards entering my collection than a seller who simply sees the card as "inventory" that is recieved in bulk and listed for immediate sell. "

    /////////////////////////////////////////////

    Yup.

    I have missed some obvious flaws in items, but I have refunded the money and paid return postage.
    I then relist the item and detail the defect. A few times, I have actually gotten a little more money on the
    second sale!
    Folks Who Bite Get Bitten. Folks Who Don't Bite Get Eaten.
  • WinPitcherWinPitcher Posts: 27,726 ✭✭✭
    How you been anyways longtime. See you sold off your 65's you were the last of the crew from the oldschool days or not, hows the market been there still strong like it used to be.

    Matt

    I was able to get my money back and maybe make a lil when and if I sell the last few cards that I have, It was a fun ride. The market for 65's is not quite as hot as it once was but there is always a few new guys entering so it has its ups and downs. Common run of the mill stuff will go begging while nice centered lower pops and semi stars always sell.

    I have a 65 Spahn with basically the same problem (as the OP's) in a 9 holder. I can't sell it as is w/o describing it. The person i bought it from did not but did sell it at a discount. It has a flipped corner that was prolly done while grading/encapsulating


    I also have a 2k Koufax rookie with a problem right between Sandy's eyes that PSA graded an 8! Of course the seller in that auction did not describe the problem either.

    IMO a buyers first recourse should be with the seller, then and only if that fails should he go to PSA.



    I think what saved me was the fact I had 60 cards graded 9 and was able to get decent money back from them. The set is loaded with stars and they always sell too.

    Guys like Oliva, Horton, Lolich etc etc . The HOF's are always strong. (the top line ones that is) I thought I remembered your screen name.

    Back to the topic at hand, I look at everything before I scan it to sell. I don't like surprises when I buy and I don't like getting emails from irate customers too.

    Good to see you back

    Steve
    Good for you.
  • digicatdigicat Posts: 8,551 ✭✭
    Total Items: 3
    Date Received: 4/8/2008
    Date Shipped: N/A
    Order Status: Your order is still being processed.


    Ok. I sent the PSA 10 Rollins card back to PSA, along with 2 other cards: a fake looking 1985 McGwire (with 3 touched corners) in a PSA 9 slab, and a PSA 9 with a wrinkle on the back. We'll see what PSA thinks of these.
    My Giants collection want list

    WTB: 2001 Leaf Rookies & Stars Longevity: Ryan Jensen #/25


  • << <i>The seller should have mentioned it in his description.


    He should be the one that contacts PSA not the buyer of this crap.


    All this seller did was basically move his problem card to someone else.


    Steve >>




    Um, maybe he didn't notice the flaw?
  • shagrotn77shagrotn77 Posts: 5,608 ✭✭✭✭
    I was bidding on that card too. Glad I didn't win it image
    "My father would womanize, he would drink. He would make outrageous claims like he invented the question mark. Sometimes he would accuse chestnuts of being lazy. The sort of general malaise that only the genius possess and the insane lament. Our childhood was typical. Summers in Rangoon, luge lessons. In the spring we'd make meat helmets. When we were insolent we were placed in a burlap bag and beaten with reeds - pretty standard really."
  • digicatdigicat Posts: 8,551 ✭✭
    I just got a call back from PSA. Yup, it's overgraded. They've cracked the card out and gave it a PSA 8, which fits more with the grade.

    As for the other 2 cards I sent in for inspection...

    The creased PSA 9 is now a PSA 5.
    The McGwire RC is indeed fake, but so is the flip, and the slab was tampered with too. image

    PSA's giving me some vouchers to use with this month's special to compensate the loss in value that the grade changes caused.

    So, balance has been restored to the universe, and a fake card has been taken out of circulation.

    Unfortunatly, the loss of the McGwire ends up dumping my ROY and Future HoF registry sets below 75%! I better get that fixed, and fast!
    My Giants collection want list

    WTB: 2001 Leaf Rookies & Stars Longevity: Ryan Jensen #/25
  • WinPitcherWinPitcher Posts: 27,726 ✭✭✭
    Good job Digicat I'm glad that you are now satisfied.

    Steve
    Good for you.
  • digicatdigicat Posts: 8,551 ✭✭


    << <i>Good job Digicat I'm glad that you are now satisfied.

    Steve >>




    This is one of the reasons why PSA is the leader, they stand behind their product, will humbly eat their mistakes to make things right, and by doing so, maintain trust.

    This is why I'll continue to submit cards to PSA. image
    My Giants collection want list

    WTB: 2001 Leaf Rookies & Stars Longevity: Ryan Jensen #/25
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