Ebay- a comment is a link? Need help from someone with writing skills
metalmike
Posts: 2,152 ✭✭
12:00:34 AM System
Initial Question/Comment: Other
12:00:43 AM System
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Andy A. has joined this session!
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Connected with Andy A.
12:01:14 AM Andy A.
Hello, thank you for waiting and welcome to eBay Live Help! My name is Andy. If you're a registered member, may I please start by having you confirm your User ID and first name?
12:01:42 AM deadmike247
Hello deadmike247 Mike
12:02:10 AM Andy A.
Thank you Mike! How may I help you today?
12:02:41 AM deadmike247
All of my feedback concerning a transaction with josefina1747 was removed and I am unsure why
12:03:32 AM Andy A.
Thank you for coming to Live Help regarding this issue. I'd be happy to check this out for you.
12:04:09 AM deadmike247
Thanks! The Email I recieved from ebay said I had a link but I didn'tplace a link in it just a comment
12:04:29 AM System
Connected with Andy A.
12:06:11 AM Andy A.
Okay. Please give a moment to see what we can do about this matter.
12:07:40 AM deadmike247
ok-The facts are I bid on 2 items and after winning I saw a thread on the Ebay forums stating the seller sells fakes and homeade graded cards,I eamiled the seller asking them to disregard my bids and file a agreed not to complete sale and they told me to pound sand............
12:09:21 AM System
Connected with Andy A.
12:09:23 AM Andy A.
Thank you for patiently waiting.
12:09:28 AM deadmike247
np
12:10:07 AM Andy A.
After viewing your account, I found out that you had an open issue concerning Feedback comment on your account. Is that correct?
12:10:18 AM deadmike247
yes
12:11:23 AM deadmike247
I did not post a link in the feedback just a comment stating for bidders to google the seller.
12:12:13 AM Andy A.
Okay. What I can suggest right now is to have this reported to our Trust and Safety Department.
12:12:41 AM deadmike247
ok is a comment considered a link?
12:12:59 AM deadmike247
That is my confusion
12:13:15 AM Andy A.
You can have this reported and file an appeal for this matter with that department. I could give you a link for this problem be resolve quickly as possible.
12:13:28 AM deadmike247
ok thx
12:14:25 AM Andy A.
Okay that's Great! Here's the link for you where you can email your concern today: http://pages.ebay.com/help/contact_us/_base/result_6_2_11.html.
12:14:35 AM Andy A.
Press that link, then once inside press the Email Us link and fill out the online form. Once you do this the email will go directly to the proper department.
12:14:59 AM deadmike247
thx a lot take care.......
12:15:23 AM Andy A.
You're welcome! Is there anything else I can help you with today?
12:15:44 AM deadmike247
no thanks for the help.
12:15:58 AM Andy A.
It's been a pleasure speaking with you today. Thank you for coming to eBay Live Help and always feel free to contact us again regarding your issues and concerns.
12:16:03 AM Andy A.
Once you're ready to close this chat window, please feel free to click on the "Exit" button.
Initial Question/Comment: Other
12:00:43 AM System
Thank you for contacting eBay Live Help!
12:00:44 AM System
You are successfully connected to eBay Live Help. Please hold for the next available Live Help Agent.
12:01:04 AM System
Andy A. has joined this session!
12:01:05 AM System
Connected with Andy A.
12:01:14 AM Andy A.
Hello, thank you for waiting and welcome to eBay Live Help! My name is Andy. If you're a registered member, may I please start by having you confirm your User ID and first name?
12:01:42 AM deadmike247
Hello deadmike247 Mike
12:02:10 AM Andy A.
Thank you Mike! How may I help you today?
12:02:41 AM deadmike247
All of my feedback concerning a transaction with josefina1747 was removed and I am unsure why
12:03:32 AM Andy A.
Thank you for coming to Live Help regarding this issue. I'd be happy to check this out for you.
12:04:09 AM deadmike247
Thanks! The Email I recieved from ebay said I had a link but I didn'tplace a link in it just a comment
12:04:29 AM System
Connected with Andy A.
12:06:11 AM Andy A.
Okay. Please give a moment to see what we can do about this matter.
12:07:40 AM deadmike247
ok-The facts are I bid on 2 items and after winning I saw a thread on the Ebay forums stating the seller sells fakes and homeade graded cards,I eamiled the seller asking them to disregard my bids and file a agreed not to complete sale and they told me to pound sand............
12:09:21 AM System
Connected with Andy A.
12:09:23 AM Andy A.
Thank you for patiently waiting.
12:09:28 AM deadmike247
np
12:10:07 AM Andy A.
After viewing your account, I found out that you had an open issue concerning Feedback comment on your account. Is that correct?
12:10:18 AM deadmike247
yes
12:11:23 AM deadmike247
I did not post a link in the feedback just a comment stating for bidders to google the seller.
12:12:13 AM Andy A.
Okay. What I can suggest right now is to have this reported to our Trust and Safety Department.
12:12:41 AM deadmike247
ok is a comment considered a link?
12:12:59 AM deadmike247
That is my confusion
12:13:15 AM Andy A.
You can have this reported and file an appeal for this matter with that department. I could give you a link for this problem be resolve quickly as possible.
12:13:28 AM deadmike247
ok thx
12:14:25 AM Andy A.
Okay that's Great! Here's the link for you where you can email your concern today: http://pages.ebay.com/help/contact_us/_base/result_6_2_11.html.
12:14:35 AM Andy A.
Press that link, then once inside press the Email Us link and fill out the online form. Once you do this the email will go directly to the proper department.
12:14:59 AM deadmike247
thx a lot take care.......
12:15:23 AM Andy A.
You're welcome! Is there anything else I can help you with today?
12:15:44 AM deadmike247
no thanks for the help.
12:15:58 AM Andy A.
It's been a pleasure speaking with you today. Thank you for coming to eBay Live Help and always feel free to contact us again regarding your issues and concerns.
12:16:03 AM Andy A.
Once you're ready to close this chat window, please feel free to click on the "Exit" button.
USN 1977-1987 * ALL cards are commons unless auto'd. Buying Britneycards. NWO for life.
0
Comments
I have read some - and been a part of some - that literally had
me gasping for air from a laughing attack. Some of the live-helpers
are dead-ringers for brain-dead robots.
The use of the word "google" in the comment was a mistake. Your
seller talked the T&S folks into the notion that the word = a link.
(In fact, under the TOS, almost any reference to another site
or place, is a no go.)
"You can read about this bad seller on the internet," MIGHT have
worked, but I am not absolutely certain.
I would call T&S on the phone, and explain that the seller is an
infamous peddler of "counterfeit merchandise." Tell them you
were simply trying to warn other buyers and "cannot understand
why EBAY is enabling the counterfeiter by deleting my good-faith
comment."
The seller could have juice; depending on how much he spends
each month. Remember, the company ONLY wants to look like
they care about consumers; they do NOT want to implement
any real consumer protections. Everytime a seller cheats a buyer,
the company takes a bite of the pie.