More on eBay feedback changes - repeat customers.

TwoKopeiki

Got this quote from the following eBay link: General Announcements



<< <i>29 February, 2008 | 09:21


Brian Burke

Hello...this is Brian Burke, Director of Feedback Policy at eBay. As the Community knows, several changes were announced in January as part of Evolving Feedback. Our first change gives sellers and buyers the opportunity to earn up to one Feedback point per week (Monday through Sunday, Eastern time) from the same trading partner.

We've begun providing credit for repeat Feedback for transactions ending on or after Tuesday, February 19th. We've also made some cosmetic changes to the Feedback Profile page to reflect this change. What's more – coming in May, we will provide credit for ALL repeat transactions that occurred between 1996 and February 2008. (We'll be introducing the other Feedback changes announced in January in that timeframe, as well.)

With this change, now sellers will get the credit they deserve when their great service and selection results in repeat buyers -- they can also reward loyal buyers with repeat Feedback, as well.

Sincerely,


Brian Burke
Director, Global Feedback Policy >>



Nice change, in my opinion. Doesn't really make-up for other things that will be happening with feedback.

WWW

Wow! For once they did something agreeable.

SYRACUSIAN

I agree. I practically don't ever buy from people I do not know already, unless they come recommended from a reliable source. The only new ebayers I meet are buyers, and even those are often repeat. I like it and let's get rid of that old 2003 neg, even though I recently read what I wrote and I was impressed, but it addressed the wrong kind of person.