Ebay-Paypal not linked?

Does anyone ever get a message saying their accounts are not linked when trying to print a label? This happens most of the time when I am printing a label for an item not purchased via paypal. I go through Ebay and mark it paid, then hit print shipping label. The odd thing is my accounts are linked and have been linked for years. Sometimes the label prints fine, and sometimes I get this message. Of course Paypal help is useless! Any ideas?
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Kirby Puckett Master Set
Bob....
I think the buyer is not linked to paypal, not you (seller). Therefore no address on file with paypal and no way for ebay info to be linked without consent
"If I ever decided to do a book, I've already got the title-The Bases Were Loaded and So Was I"-Jim Fregosi
I just type in the address on the shipping label form.