coin not accepted? Who can i contact?

psxchelly

I have a pcgs 25c i have been trying to add to my set for around 2 weeks now. I enter the number, click update, and it never gets updated... however there is never any e-mail from pcgs that the coin is invalid, or whatever. As far as i can see i do need the coin for my set. who can i e-mail to ask if there is a problem?

thanks
chelle

Keyrock

Check the cert verification then contact Gayle. She will get it fixed.

beartracks42

chelly,
You will be lucky to ever hear from an email. Call PCGS on their 800 number ans ask to talk to Gayle Kean. She is the best person to tell your troubles to.

lordmarcovan

I had the same trouble. It's fixed now.

lordmarcovan

...and for the record, I have always gotten a fairly quick response to my emails...

robbnsc

She ie: gayle@collectors.com

tggr

Talk to Gayle Kean. She is working on the same problem for me.
A fine Lady.

Ray

DeepCoin

Does the cert number begin with 50? I remember there were issues regarding registering coins that began with those two numbers. The rest of the advice give makes sense, good luck and let us know how it comes out.

BigE

Michelle, you must add the BigE pedigree before it will accept the coin-------BigE