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A GOOD thing about the coming eBay policy changes.
Russ
Posts: 48,514 ✭✭✭
In order to maintain Powerseller status, the seller must keep all DSR's at 4.5 or above. This actually adds a real criteria to the designation, and will cause a lot of the slimeballs to be booted from the program.
Russ, NCNE
Russ, NCNE
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The name is LEE!
No Way Out: Stimulus and Money Printing Are the Only Path Left
<< <i>Even ANACS crackers can keep a 99%+ rating with the current system >>
If people used the current feedback system for rating how they felt about their transactions (kind of like the way it was intended to be used), none of these changes would be needed. Unfortunately, there are too many buyers who don't leave appropriate feedback because they'd rather let other buyers get screwed than take a chance of getting a neg themselves by leaving an honest comment about their transaction.
<< <i>In order to maintain Powerseller status, the seller must keep all DSR's at 4.5 or above. This actually adds a real criteria to the designation, and will cause a lot of the slimeballs to be booted from the program.
Russ, NCNE >>
Sorry to have to ask, but what are DSRs?
morris
** I would take a shack on the Rock over a castle in the sand !! **
Don't take life so seriously...nobody gets out alive.
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<< <i>Sorry to have to ask, but what are DSRs? >>
"Detailed Seller Ratings."
Those are the four new detailed ratings buyers are asked to give a seller on different aspects of the transaction.
<< <i>I think people just don't like giving 5 stars for anything. >>
And there's that.
I ship most of my auction items free (with insurance, no less) to US/Canada buyers if they pay by check or money order and my rating is under 4.8- I don't know how much more I can offer than that.
Besides, when you get right down to it, if your shipping fee is disclosed in the listing and you actually ship for that amount, I don't see how you should possibly get less than a 5.0 rating regardless of what you charge. If a buyer thinks the shipping is too high, they've got no business bidding on the item and then complaining later.
<< <i>II think people just don't like giving 5 stars for anything. Not that I ever wanted powerseller status anyway but if you want to recieve a 4.8 don't use insurance. >>
Well, this is interesting. My job includes being a program manager for my company's customer satisfaction survey program. And yes, we see this sometimes, too. We ask questions on a 1-10 scale, and we find that some cultures simply do NOT give a 10. Their opinion of a "10" is like some opinions of an MS-70: it's "perfection," and perfection doesn't exist -- there's always room for improvement.
In some European and Asian cultures, you just don't give a "perfect" score. In such a case, straight 4s would be a good score for eBay's DSRs, but that would look bad.
insurance on 95% of my auctions and my shipping costs never exceed $4. I'll combine shipping if asked. My
rating is 4.7 on 1433 feedbacks and 100% positive with just two nuetrals many years ago when I was new
to ebay. 4.5 for the power sellers may be a tough nut to crack in my opinion. Some will be losing that status
or start charging a reasonable amount for sure.
I'm not so sure I like the new changes but I'll wait for 6 months or so to decide. I don't like the raising
of the final value fees but the cost of doing business does not often go down.
bob
<< <i>I'm not so sure about the DSR's. I have never made a diime from shipping and in fact have lost money on quite a few. The reason? I make insurance mandatory and buyers don't like that. The price that I paid is shown right on the package and yet I have a 4.5 on shipping and handling charges. >>
I also have mandatory insurance, and my shipping cost DSR is 4.8 with 516 ratings. So, I think 4.5 is doable for Powersellers assuming they aren't shafting their customers on costs.
Russ, NCNE
I do expect a boatload of thinly veiled FB extortion attempts.