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The official "I called Meg to complain about eBay's Upcoming Changes to Feedback" thread

When PSA made an announcement that will have a negative effect on some of us and we complained, we were asked to call Joe. Let's flip the coin. Here is anybody's chance to call Meg and complain about the upcoming changes to the eBay feedback program.

Those of us that didn't like PSA's new half point change were told that we didn't have to use their service. Let's flip the coin again. If you don't like eBay's new change - DON'T USE THEIR SERVICE!

Let the phone calls begin!

Comments

  • Well Meg is leaving so I doubt she will listen
  • Call John Donahoe, he will be the new CEO.
  • I suggest calling John Donahoe if you want to get anywhere. I like the (reported) changes. I could see plenty of sellers who won't. They'll complain, just like everyone complained about PSA's new grading system. But, in the end, they won't go anywhere else to sell because unless there is a mass exodus, ebay will remain the primary marketplace for cards.

    Ebay Changes
    Mark B.

    Seeking primarily PSA graded pre-war "type" cards

    My PSA Registry Sets

    34 Goudey, 75 Topps Mini, Hall of Fame Complete Set, 1985 Topps Tiffany, Hall of Fame Players Complete Set
  • RipublicaninMassRipublicaninMass Posts: 10,051 ✭✭✭
    imageSellers will no longer be able to leave negative or neutral Feedback for buyers. This change will occur in May, 2008


    oh wait they are serious?
  • really seems like they are sticking it to the sellers though, or am i looking at it differently then some of you?
  • carew4mecarew4me Posts: 3,494 ✭✭✭✭
    I think the changes are fantastic.

    If a buyer does not pay, then let eBay deal with them!

    Loves me some shiny!
  • bobsbbcardsbobsbbcards Posts: 3,254 ✭✭✭
    I REALLY like the changes. I've never understood why sellers were allowed to leave feedback for buyers anyway. Think about the Better Business Bureau. Is there a similar department for retailers/vendors to rate customers? Of course not. The only responsibility of the buyer is to pay. That's it. From then on, the onus is on the seller to ensure that the transaction is successful. Like any business, an eBay seller is at risk when they deal with nutjob customers. The previous system didn't protect them from this either.
  • Did anyone ever actually call Joe?
  • sagardsagard Posts: 1,901 ✭✭✭
    This change is a positive. Right now there is no differentiation between sellers because they all who are not theives are 99.5 plus. Similarly theives can easily run 98% or higher. Now more truth will be told from a buyers perspective.
  • jrinckjrinck Posts: 1,321 ✭✭
    I like the changes. Too many buyers might be afraid to voice their true opinions for fear of retaliation, even if the buyer paid quickly. That's not fair. I know that I have not left my true feelings for a few sellers because of this. "Feedback Hostage" is a thing of the past! image
  • stownstown Posts: 11,321 ✭✭✭


    << <i>Did anyone ever actually call Joe? >>



    Based upon the lack of responses, think gemint is the only one.

    As for the feedback changes, I personally like them.

    image
    So basically my kid won't be able to go to college, but at least I'll have a set where the three most expensive cards are of a player I despise ~ CDsNuts
  • stevekstevek Posts: 30,145 ✭✭✭✭✭
    Feedback Changes
    The eBay Feedback system was designed to provide a simple, honest, accurate record of member experiences. Focusing on customer service includes doing everything we can to grow customer confidence in our sellers.
    Buyers will only be able to receive positive Feedback.
    Positive repeat customer Feedback will count (up to 1 Feedback from the same buyer per week.)
    Feedback more than 12-months old won't count towards your Feedback percentage.
    When a buyer doesn't respond to the Unpaid Item (UPI) process the negative or neutral Feedback they have left for that transaction will be removed.
    When a member is suspended, all their negative and neutral Feedback will be removed.
    Buyers must wait 3 days before leaving negative or neutral Feedback for sellers with an established track record, to encourage communication.
    All Feedback must be left within 60 days (compared to 90 days today) of listing end to encourage timely Feedback and discourage abuse.
    Buyers will be held more accountable when sellers report an unpaid item or commit other policy violations.
  • storm888storm888 Posts: 11,701 ✭✭✭
    I found this on AuctionBytes, from 2006. Shareholders
    have struggled for years to get rid of that evil woman.
    If the stock and company were not already broken, her
    departure would have been a good thing for shareholders.

    I am far from the only person who KNOWS what a RICO
    enterprise looks like.

    ///////////////////////////////////////

    Quick Excerpts from eBay Town Hall Meeting

    by: hulamermaid

    Thu Sept 7 2006 13:55:38

    No investor should be surprised at the failed work-product cranked out yesterday by one of the most arrogant and incompetent executives in the history of American capitalism. If eBay is to survive and prosper, Cobb and his broom-transported cohort must be removed from the corporation.


    The pair are doing nothing other than setting investors up for further huge losses. They have no idea how to say ''no'' to institutional investors and analysts; they simply move forward, blindly chasing pennies to meet quarterly-demands, at the expense of future dollars.


    Unable to stem the flood of fraud on eBay, the minions have now instituted a “fraud-profiling algorithm.” This new failed tactic has resulted in nothing other than closing down the eBay listings and stores of thousands of completely honest sellers, while scamsters continue to thrive. Sellers who normally list items under $100.00, are now being “profile-identified” as fraudsters if they suddenly begin to list “substantially more expensive” items. Once these innocent and honest sellers are swept into the suspect net, it is virtually impossible for them to vindicate themselves. eBay cannot catch criminals, thus, in order to “prove” that they are “doing something” about fraud, the dimwitted Meg and Bill are now closing down legitimate sellers and branding their victims as “potential” scamsters. The “catch figures” will soon soar into the multi-thousands and M&B will wave the bodies of these innocents as evidence that eBay is “cracking down on crime.” Meanwhile, real consumer-fraud will continue to increase and prevail on eBay.


    Investors will soon be hit with scores of lawsuits filed by business owners whose eBay enterprises have been closed down by the corporation’s Keystone Cops. Some of those lawsuits will be tried and won or settled; all at the expense of shareholders.


    The FTC is now receiving consumer-complaints that will likely ultimately result in the largest punitive findings in the history of online-commerce, against eBay. Bill and Meg’s branding of honest sellers as criminals is not going to be viewed kindly by Federal investigators; it will be seen as a mere smokescreen designed to obfuscate the truth about what has now become little more than a Racketeer Influenced Corrupt Organization. Under current leadership, eBay can only “make its numbers” if the criminals are allowed to work their “listing magic” on the site. Meg and Bill need the money derived from crime to satisfy the institutional investors, who have made it clear that missed-numbers will result in the massive dumping of shares.


    eBay has continued and stepped-up its longstanding policy of retaliating against dissident sellers on the site. People who post negative comments on eBay forums – even under “posting Ids” - are being targeted for elimination from the site. Soon, the mainstream media will be reporting this outrage, and the nitwits at “Trust & Safety” who have “just followed orders” will be forced to explain exactly who gave those orders. The T&S employees should remember that they are acting as agents of eBay, and that when the lawsuits begin to flood the plains, those employees will not be immune from the consequences. Will Meg and Bill defend those employees, or will they cut them loose and claim the employees were “over-zealous renegades?” Honest employees being told to do things that they know are wrong, should begin documenting their receipt of “instructions.”


    cleanupebay dot com has now allegedly privately-compiled massive files of horror stories about the activities of what appears to have become a totally corrupted enterprise. Disgruntled former employees and current honest employees are now telling their stories; many more will likely step forward as time passes. When the “truth” is made public, we will probably all have a new buying opportunity in the minus-$10.00 range. All of the troubles and losses that shareholders have suffered and are about to suffer are the fault of two arrogant and incompetent “leaders,” and the sycophantic managers whose loyalty has been purchased with tens-of-millions in shareholders equity. Investors should hope that the BOD takes action quickly, before it really is too late.

    hm

    Folks Who Bite Get Bitten. Folks Who Don't Bite Get Eaten.
  • CDsNutsCDsNuts Posts: 10,092
    This will not have any effect on my life in any way whatsoever, and probably none of yours either.
  • jrinckjrinck Posts: 1,321 ✭✭


    << <i>This will not have any effect on my life in any way whatsoever, and probably none of yours either. >>



    Not true. My cholesterol dropped 40 points while reading this thread.
  • Lee your not very inspiring today, did you not have a big bowl of fiber this AM?
  • gumbyfangumbyfan Posts: 5,168 ✭✭✭
    I don't know what all of this is about, but I'm definitely quitting the hobby because of it.
  • TabeTabe Posts: 6,232 ✭✭✭✭✭
    I can see a lot of sellers being very upset by the changes. But the good ones should embrace the changes. The guys who leave buyers feedback, who don't charge $6 to ship a card in a white envelope, who don't wait 2 weeks before shipping, etc - those guys will be rewarded. Will there be fewer sellers with 100% feedbacks? Sure. But there will be a lot more with feedback < 90% now and buyers will be able to more-easily differentiate. In the end, good sellers will benefit, IMHO.

    Tabe
  • storm888storm888 Posts: 11,701 ✭✭✭
    "...those guys will be rewarded..."

    ////////////////////////////////////

    I doubt it.

    Buyers still hit the 1 box on sellers who offer FREE shipping.

    My new practice will be to never leave ANY feedback for
    buyers with less than 10 FB. This will help reduce the
    number of new sellers that EBAY can abuse. (You cannot
    sell w/o at least a 10 FB score.)

    Folks Who Bite Get Bitten. Folks Who Don't Bite Get Eaten.
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