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OT; My first negative feedback on Ebay

Seller left me a negative in retaliation for the one I left her.image

Comments

  • ajaanajaan Posts: 17,457 ✭✭✭✭✭
    I'm sure you contacted the seller before leaving the FB. Reply to her feedback and say you did contact the seller.

    DPOTD-3
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    Don
  • BSBS Posts: 1,318 ✭✭✭
    Ajaan, to be honest no I didn't contact the seller. The description didn't mention the damage
    or the fact that the CD is a record club edition. I feel the negative I left was deserved.
  • I'm not sure it was deserved if you didn't give the seller a chance to correct the error. Anyway isn't a first neg some right of passage?

    Says he who is still 100% positive

    Dr J
  • coinpicturescoinpictures Posts: 5,345 ✭✭✭
    You left a neg without even contacting the seller and giving them the opportunity to rectify??

    What if the damage was oversight?

    Did the auction specifically state it was NOT a CD club edition? 99% of people don't give a damn if it is or not, so it's usually not mentioned.


    That is flat out wrong. Please let me know your eBay userID so I can block you.
  • SYRACUSIANSYRACUSIAN Posts: 6,461 ✭✭✭✭
    Cp, you're harsh on BS, if he felt that he had to, he must have had his reasons, he's a very reasonable ebayer. You can ask for mutual removal Brett, or you can feel free ,leave it and kiss the virgin 100% goodbye like I did long ago. image
    Dimitri



    myEbay



    DPOTD 3
  • BSBS Posts: 1,318 ✭✭✭


    << <i>You left a neg without even contacting the seller and giving them the opportunity to rectify??

    What if the damage was oversight?

    Did the auction specifically state it was NOT a CD club edition? 99% of people don't give a damn if it is or not, so it's usually not mentioned.


    That is flat out wrong. Please let me know your eBay userID so I can block you. >>

    Now you've done it. I'm going to bid on a bunch of your auctions just to neg you.image
  • BSBS Posts: 1,318 ✭✭✭


    << <i>Cp, you're harsh on BS, if he felt that he had to, he must have had his reasons, he's a very reasonable ebayer. You can ask for mutual removal Brett, or you can feel free ,leave it and kiss the virgin 100% goodbye like I did long ago. image >>

    Thanks Dimitri, I'll just leave it .

    I know it sounds like I'm being unreasonable but the condition of this item is very bad.
  • coinpicturescoinpictures Posts: 5,345 ✭✭✭


    << <i>Cp, you're harsh on BS, if he felt that he had to, he must have had his reasons, he's a very reasonable ebayer. You can ask for mutual removal Brett, or you can feel free ,leave it and kiss the virgin 100% goodbye like I did long ago. image >>



    Sorry D, but I have to disagree with you, and vehemently so. Negging someone without any attempt whatsoever to communicate is dirty pool. It's one of those things you just don't do.
  • BSBS Posts: 1,318 ✭✭✭


    << <i>

    << <i>Cp, you're harsh on BS, if he felt that he had to, he must have had his reasons, he's a very reasonable ebayer. You can ask for mutual removal Brett, or you can feel free ,leave it and kiss the virgin 100% goodbye like I did long ago. image >>



    Sorry D, but I have to disagree with you, and vehemently so. Negging someone without any attempt whatsoever to communicate is dirty pool. It's one of those things you just don't do. >>

    That's the same way I feel about not giving an accurate discription or picture if an item has a problem. I usually very understanding on ebay but this item had damage you couldn't miss and was listed as good condition.

    Everyone my ebay id is python-jc please feel free to block me.image
  • wybritwybrit Posts: 6,972 ✭✭✭
    Negging someone without any attempt whatsoever to communicate is dirty pool.

    It depends. If the item is that bad or that poorly described, then the buyer is wasting much time and sometimes more money in the return process. I'd have no issue with negging someone like that. In fact, I have done so. My only regret is that I have not done it more. We put up with way too much mediocrity and a feedback system with the eternal threat of retaliatory negatives drives that behavior.

    Everyone my ebay id is python-jc please feel free to block me. image

    OK, but I won't. And Python/BS, if you have any more coins like this for sale, I'll be waiting. image

    image
    Former owner, Cambridge Gate collection.


  • << <i>Sorry D, but I have to disagree with you, and vehemently so. Negging someone without any attempt whatsoever to communicate is dirty pool. It's one of those things you just don't do. >>


    image
    If you tried to contact the seller maybe you both could have worked out mutual agreement?that is what you are suppose to do first correct?,If you leave a neg expect on in return ,it seems like it always happens like that right or wrong. JMO mOjO
    Ebay Seller I.D
    the_northern_trading_company
    ace@airadv.net
    imageimage
  • WillieBoyd2WillieBoyd2 Posts: 5,201 ✭✭✭✭✭
    I've been to the Ebay rodeo 700 times and am still a virgin.
    https://www.brianrxm.com
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  • coinpicturescoinpictures Posts: 5,345 ✭✭✭


    << <i>Negging someone without any attempt whatsoever to communicate is dirty pool.

    It depends. If the item is that bad or that poorly described, then the buyer is wasting much time and sometimes more money in the return process. >>



    But how do you know until you at least *try* to communicate? You're assuming that the return/refund process will be a waste of time. I'm not even saying you HAVE to go through with a return, but at least attempt to communicate before shooting from the lip.

    Depending on the item, the dollar amount in question, and if you provide evidence as to the discrepancy (I often send pictures back to the seller showing the problem), the seller might do any one of the following:

    1. Offer a partial refund to compensate, with you keeping the item.

    2. Offer a complete refund, with you keeping the item.

    3. Offer to pay shipping both ways for you to return the item.

    And yes, I have had all three occur in the past.

    Sure, there is also the possibility that the seller will ignore you or get defensive, etc.

    But you don't know until you take the first step of communicating.

    A seller cannot rectify a problem he doesn't know exists.

    You might assume that "the seller knew what he was doing all along" but depending on the amount of material he is listing and other circumstances, this is a very uncharitable assumption to make. We're all human and make mistakes.

    Not even trying to communicate is lame... and well deserving of the retaliatory neg.
  • BSBS Posts: 1,318 ✭✭✭


    << <i>

    << <i>Negging someone without any attempt whatsoever to communicate is dirty pool.

    It depends. If the item is that bad or that poorly described, then the buyer is wasting much time and sometimes more money in the return process. >>



    But how do you know until you at least *try* to communicate? You're assuming that the return/refund process will be a waste of time. I'm not even saying you HAVE to go through with a return, but at least attempt to communicate before shooting from the lip.

    Depending on the item, the dollar amount in question, and if you provide evidence as to the discrepancy (I often send pictures back to the seller showing the problem), the seller might do any one of the following:

    1. Offer a partial refund to compensate, with you keeping the item.

    2. Offer a complete refund, with you keeping the item.

    3. Offer to pay shipping both ways for you to return the item.

    And yes, I have had all three occur in the past.

    Sure, there is also the possibility that the seller will ignore you or get defensive, etc.

    But you don't know until you take the first step of communicating.

    A seller cannot rectify a problem he doesn't know exists.

    You might assume that "the seller knew what he was doing all along" but depending on the amount of material he is listing and other circumstances, this is a very uncharitable assumption to make. We're all human and make mistakes.

    Not even trying to communicate is lame... and well deserving of the retaliatory neg. >>

    Coinpictures, I did nothing but leave honest feedback and that means I'm lame. I bid on an auction that described the CD as "CD, cases and inserts in good condition" and received a damaged item. I didn't assume what the condition was the seller gave a desription. The seller giving me a refund wouldn't change the fact that the item wasn't in the stated condition. As far as communicating with the seller, I didn't hear a thing from her until I left feedback. I paid the day after the auction with Paypal and never heard a thing from her. She didn't bother to let me know that she received payment and when the item was shipped. If the seller really wants to protect her feedback she should conduct her auctions in a more professional manner.
  • coinpicturescoinpictures Posts: 5,345 ✭✭✭
    Well, you're entitled to your opinion... no matter how wrong it may be. image
  • oldshepoldshep Posts: 3,240
    Er..excuse me .. did I stumble into the wrong forum?? wait...no this is the world forum....hmmm

    Shep
    image
  • BSBS Posts: 1,318 ✭✭✭


    << <i>Er..excuse me .. did I stumble into the wrong forum?? wait...no this is the world forum....hmmm

    Shep >>

    I know, it's almost as bad as all the people who post medals on a coin forum. I figured
    since they're all round it should be ok.image
  • oldshepoldshep Posts: 3,240
    know, it's almost as bad as all the people who post medals on a coin forum. I figured

    image
    Shep
    image
  • BSBS Posts: 1,318 ✭✭✭


    << <i> know, it's almost as bad as all the people who post medals on a coin forum. I figured

    image
    Shep >>

    Shep, I know you're right. Sorry about the off topic post.image
  • AethelredAethelred Posts: 9,288 ✭✭✭
    A few thoughts:

    1. I have done business with Brett a few times and it has always been a VERY positive experience. Brett is not an unreasonable person!

    2. I got a new from a guy who bought a lot of scrap silver coins from me, he got the coins, the weight was correct and he never contacted me, just left a neg.

    3. I was near or slightly over 1000 feedback at the time, so I just figured there is no possible way to please everyone no matter what you do, so I just continued doing what I was doing.
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  • oldshepoldshep Posts: 3,240
    Shep, I know you're right. Sorry about the off topic post.

    It was not an off topic post, I was trying to sorta joke about the tone of the posts. It's very rare to have a "hot topic" on this forum.
    I don't think the the post is off topic at all - many of us will face the same problem.

    Shep
    image
  • coinpicturescoinpictures Posts: 5,345 ✭✭✭
    "hot topic"? Nah... we're just having an honest difference of opinion...
  • pendragon1998pendragon1998 Posts: 2,070 ✭✭✭
    I got two negs when I first started using my half/ebay account, years ago long before I started selling coins. Both negs were retaliatory negs from half.com sellers. I'd given both of them well-deserved negs, without really understanding about retaliatory negs. The result? I've got around a 98.5% rating from 130 people (everything since those early ones has been a positive). I considered just starting anew with a new ID, but I don't see any real problem. Of course, I'm not selling really high dollar stuff (or even selling very frequently). In fact, most of the sales I've conducted in recent months have been here or ATS. I wouldn't let a retaliatory neg bother you.
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