Seeking Advice --- Not Genuine 1909-S IHC/Added Mintmark
SeaEagleCoins
Posts: 3,262 ✭
OK...I would really like to hear some ideas on the best way to handle this...
First off...I have made no decision on how to handle this and any constructive advice is welcome...
A few months ago, I was approached at a show by a regular customer...he usually buys slabbed coins and most are high-end, big ticket (for me, anyway...I ain't Legend )...
Somewhere along the way he had, for some reason, bought a full IHC set in a Whitman album...running G-F...a few cleaned ones but overall, not too bad...
His mentor/advisor...also a customer of mine...had convinced him to sell it and use the money to buy something else...he wanted to know if I would buy it...
I checked it out and made certain that the 1877 was genuine...which it was...it now resides in my 7070...
I then assessed the grades, etc. and made an offer...we dickered...he wanted more than I was comfortable with as most of these coins would end up sitting in a notebook...possibly until I retire...
He pulled out the "I'm a faithful customer"...insinuating that if I were to not buy it, our relationship might be in jeopardy...at which point I almost backed out entirely...I don't like that kind of pressure...
Anyway...he softened and went on to say that I could count on his continued purchases and it would really help him out if I would buy the set...
We shook hands and the deal was done...
Since then he has followed through and made a number of significant purchases...right now he has money down on a nice Morgan I have on consignment from another forum member here...
Well, recently I submitted a number of coins to PCGS and amongst them the 1909-S IHC from this set...it looked like a decent G6 or VG8...I chose not to submit the 1877 due to a gentle but fairly obvious old cleaning and details of AG3 or G4...and as I said above...I chose to put it in my 7070...
Unfortunately, I never scrutinized the 1909-S mintmark...due to the wear and overall appearance, it never occured to me that it might not be genuine...big mistake...PCGS BB'd it...added MM...
Just got it back today, and upon closer inspection I can see that the MM is not properly located...too low and it does look a bit "off"...OK ... lesson learned...
Sooooo...now I need to make a decision...
Do I tell this customer about this? At the very least, he should be informed so that he can be more careful in the future as I now know to do...shouldn't he? (No...I do not think he knows/knew it was an added MM).
Should I ask him to "buy it back"? (I'm not sure if that is the right thing to do...after all, I am the "dealer" and "should have known better"... and besides, is it worth possibly losing a business relationship?)
Do I simply "eat it" and keep the coin as a sort of "trophy" to remind myself to be more careful...and as an example of a Not Genuine coin?
What would you do? If you were the collector/customer in this situation, how would you like it handled? If you were the Dealer, how would you handle it?
I'd like to hear from Dealers as well as Collectors...
Thank you...
(edited to change title...put added date...meant added mintmark...sorry... )
First off...I have made no decision on how to handle this and any constructive advice is welcome...
A few months ago, I was approached at a show by a regular customer...he usually buys slabbed coins and most are high-end, big ticket (for me, anyway...I ain't Legend )...
Somewhere along the way he had, for some reason, bought a full IHC set in a Whitman album...running G-F...a few cleaned ones but overall, not too bad...
His mentor/advisor...also a customer of mine...had convinced him to sell it and use the money to buy something else...he wanted to know if I would buy it...
I checked it out and made certain that the 1877 was genuine...which it was...it now resides in my 7070...
I then assessed the grades, etc. and made an offer...we dickered...he wanted more than I was comfortable with as most of these coins would end up sitting in a notebook...possibly until I retire...
He pulled out the "I'm a faithful customer"...insinuating that if I were to not buy it, our relationship might be in jeopardy...at which point I almost backed out entirely...I don't like that kind of pressure...
Anyway...he softened and went on to say that I could count on his continued purchases and it would really help him out if I would buy the set...
We shook hands and the deal was done...
Since then he has followed through and made a number of significant purchases...right now he has money down on a nice Morgan I have on consignment from another forum member here...
Well, recently I submitted a number of coins to PCGS and amongst them the 1909-S IHC from this set...it looked like a decent G6 or VG8...I chose not to submit the 1877 due to a gentle but fairly obvious old cleaning and details of AG3 or G4...and as I said above...I chose to put it in my 7070...
Unfortunately, I never scrutinized the 1909-S mintmark...due to the wear and overall appearance, it never occured to me that it might not be genuine...big mistake...PCGS BB'd it...added MM...
Just got it back today, and upon closer inspection I can see that the MM is not properly located...too low and it does look a bit "off"...OK ... lesson learned...
Sooooo...now I need to make a decision...
Do I tell this customer about this? At the very least, he should be informed so that he can be more careful in the future as I now know to do...shouldn't he? (No...I do not think he knows/knew it was an added MM).
Should I ask him to "buy it back"? (I'm not sure if that is the right thing to do...after all, I am the "dealer" and "should have known better"... and besides, is it worth possibly losing a business relationship?)
Do I simply "eat it" and keep the coin as a sort of "trophy" to remind myself to be more careful...and as an example of a Not Genuine coin?
What would you do? If you were the collector/customer in this situation, how would you like it handled? If you were the Dealer, how would you handle it?
I'd like to hear from Dealers as well as Collectors...
Thank you...
(edited to change title...put added date...meant added mintmark...sorry... )
Re: Slabbed coins - There are some coins that LIVE within clear plastic and wear their labels with pride... while there are others that HIDE behind scratched plastic and are simply dragged along by a label. Then there are those coins that simply hang out, naked and free
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i wouldnt want to lose a good buyer. i would tell him so he knows to be more careful next time.
sorry to hear about it though.
By all means, inform your customer, but not to expect a refund. Admittedly you overlooked the coin, your mistake. You even shook hands and sealed the deal. Reverse the shoes. Would you buy it back? What's it been? A month? Old saying, "You made your bed, now lay in it."
Hope it all works out.
Pete
Louis Armstrong
<< <i>Sea,
By all means, inform your customer, but not to expect a refund. Admittedly you overlooked the coin, your mistake. You even shook hands and sealed the deal. Reverse the shoes. Would you buy it back? What's it been? A month? Old saying, "You made your bed, now lay in it." >>
He may just simply surprise you.
I would let him know, seems like you both were taken and will learn from this. Mike
bob
<< <i>There are many collectors whose ethics rise above the standard and although you as a Dealer are responsible for what you buy, ultimately, I don't believe it would cause harm to have an exchange with the seller/customer and see if you can't come to a meeting of the minds.
He may just simply surprise you. >>
I agree.
"Inspiration exists, but it has to find you working" Pablo Picasso
Seems the right thing to do is to simply inform him of the BB and lesson learned...offer to show him what is wrong with this one and how to spot it in the future...I will not ask for any buy-back...
If he offers to buy it back without reservation or hesitation...I will probably do that...
...otherwise...I'll chalk it up to more of my tuition expenses...
Live and Learn...
Hopefully...this will be like getting myself "stuck" in my zipper...
I think every man has done this once...but I'd find it hard to believe anyone ever did it twice...
I think every man has done this once...but I'd find it hard to believe anyone ever did it twice...
thats funny as hE!!
I think every man has done this once...but I'd find it hard to believe anyone ever did it twice...
unless they enjoy pain!
myCCset
I don't see that you have anything to gain by telling him, and everything to lose. On the other hand,
if you are comfortable losing this customers business, then you should tell him.
<< <i>It seems to me that you are making a fair amount of money off this guy still, so I say just eat the loss and don't tell him about it.
I don't see that you have anything to gain by telling him, and everything to lose. On the other hand,
if you are comfortable losing this customers business, then you should tell him. >>
Yet...don't you think it would be good to 'educate' him so he hopefully doesn't make this mistake again? I mean...I'll certainly look at any raw coin he offers me much closer in the future.
I wouldn't consider telling him in any accusatory way...just to share the lesson learned...
No matter how you present it to him, he'll feel you're trying to sell it back, or, in some way, get some restitution.
But you should let him know for 2 reasons. You will not be so casual on further buys from him, and as a trusted dealer, you owe it to him to inform him that the seller he bought it from sold him a fake, intentional or not does not matter
jim
Dont be malitious and sell it to another unsuspecting customer as a local vest pocket dealer here did just last week. He purchased one from a walk-in customer (who I think knew) sent it to PCGS, where it came back removed MM), and ended up listing on E-bay as raw genuine coin.
<< <i>I would inform him that it was in fact , not genuine, however dont expect a refund as its your loss being the dealer. Sorry to hear that as a mistake buy can erase pratically all of the profit margin on the deal.
jim
Dont be malitious and sell it to another unsuspecting customer as a local vest pocket dealer here did just last week. He purchased one from a walk-in customer (who I think knew) sent it to PCGS, where it came back removed MM), and ended up listing on E-bay as raw genuine coin. >>
Not to worry, Jim... I would never consider selling this coin as genuine...not my style
...there is another dealer who is a member of the same coin club I belong to...he has amassed quite a collection of counterfeit and altered coins over the years... as training tools and to keep unscrupulous folks from pawning them off on the unsuspecting...he showed the collection, in a presentation to our club, a few months ago (maybe I should have paid more attention...LOL)
... I may end up offering it to him if I decide to not keep it for myself.
And as for the 'loss'... originally, I bought this collection mainly as a gesture of goodwill towards this customer/collector...and, frankly...I like the guy. After putting the 1877 in my 7070, I had no chance of "making a profit" on this collection (of course, I may sell the 7070 collection some day...but that won't be anytime soon)...
It all adds up to my further education...and maybe a little education for the person I purchased it from.
Showcase it as a prime example of an altered coin. But with all due respect for your customer, he should be in on the education! He needs to see firsthand how the coin was altered. We all come to these forums and to seminars to learn more of the hobby we enjoy. This above all else is part of that learning. By helping others with lessons learned from our mistakes, we help them save themselves (hopefully) from doing the same. He should be told, and in a manner where he can be assured that you are only helping him save himself from another fake...(such as a 1916-d dime) Perhaps he will offer to split the difference, but if not, that should be okay too. I should think he would appreciate your help, perhaps even coming back for more purchases.
<< <i>pics? >>
Best I can do with a scanner at 300dpi... the white speck on the top of the mint mark is dust or something...not on the coin. Note the low placement of the MM...there really is nothing unusual going on around the MM...for a fake it was well done...except for the placement...
In honor of the memory of Cpl. Michael E. Thompson
The seller upon hearing and seeing it should volunteer to take it back.
If he did, i would split.
Another take - is there any chance he knew it which is why he used the valued customer pitch?
If he does not remember, then you can chalk it up if the customer feels no obligation, but if he does know where it came from then by all means pursue that person for a refund.
It is illegal to sell altered coins and there is no deal completed if the coin is not genuine.
I believe that legally speaking you are entitled to a refund from your customer and your customer is entitled to a refund from the person that he purchased it from.
I firmly believe in numismatics as the world's greatest hobby, but recognize that this is a luxury and without collectors, we can all spend/melt our collections/inventories.
eBaystore
<< <i>Hopefully...this will be like getting myself "stuck" in my zipper...
I think every man has done this once...but I'd find it hard to believe anyone ever did it twice... >>
Precisely why I wear only 501's.
Russ, NCNE
Leo
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I also agree.