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FedEx Destroyed My Plat Package...BUT THE MINT MAKES GOOD!

PipestonePetePipestonePete Posts: 1,954 ✭✭✭✭✭
FedEx delivers to my workplace and one of my co-workers signed for my 2007 Plat 1/2-oz. American Eagle yesterday. One look at the box told me that things weren't going to be good. It would appear that the box was run over by a forklift at some destination along the way. When I removed the coin package from the box, the crushed lid wouldn't even stay affixed to the crushed bottom. The plastic coin holder was not damaged or even split open....but it was crushed sufficiently to leave an imprint on the front and back sides of the blue box, and I literally cannot remove the coin. It is pressed in so tightly that I fear if I use a tool to remove it the holder will split in two and the coin will be damaged. Nice, huh?

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Comments

  • maybe the mint was experimenting with new packing techniques to stop the coins from falling out? image


    sorry for the joke image wow that sucks... but i am sure the mint will make it right... good luck!

    /ed


  • tahoe98tahoe98 Posts: 11,388 ✭✭✭


    OUCH! image
    "government is not reason, it is not eloquence-it is a force! like fire, it is a dangerous servant and a fearful master; never for a moment should it be left to irresponsible action." George Washington
  • GritsManGritsMan Posts: 2,599 ✭✭✭
    Quick--send it to NGC. I'll bet they'll issue a special label for this rare variety!
    Winner of the Coveted Devil Award June 8th, 2010
  • I've noticed that when there is damage to the box, the Fed Ex guy gets out of my shop as quick as he can. I had one last week just leave the package on the counter and run out. No signature. no nothing. I will not ship Fed Ex and I ask all my suppliers to ship some other way if possible.
    Molon Labe
  • PipestonePetePipestonePete Posts: 1,954 ✭✭✭✭✭
    What do you suppose the chances are that the Mint would send a replacement for the box only, thereby saving me the trouble and expense of returning the box and coin for replacement??
  • I hope some of the management at FedEx see your pics. There's no excuse to deliver a package in that condition.


    image
  • jmski52jmski52 Posts: 23,170 ✭✭✭✭✭
    It's about the coin. If the coin looks like a 70, send it to PCGS for certification and don't sweat the box. If the coin has flaws, make them replace it and get the postage refunded too.
    Q: Are You Printing Money? Bernanke: Not Literally

    I knew it would happen.
  • PerryHallPerryHall Posts: 46,727 ✭✭✭✭✭


    << <i>I've noticed that when there is damage to the box, the Fed Ex guy gets out of my shop as quick as he can. I had one last week just leave the package on the counter and run out. No signature. no nothing. >>



    Tell them you never got it and ask them to produce a signed receipt. That's one way to get them to take responsibility for their f*** ups. image

    Worry is the interest you pay on a debt you may not owe.
    "Paper money eventually returns to its intrinsic value---zero."----Voltaire
    "Everything you say should be true, but not everything true should be said."----Voltaire

  • BarberianBarberian Posts: 3,971 ✭✭✭✭✭
    FEDEX: When it absolutely has to be crushed and flattened overnight.

    "Relax, it's FEDEX"
    3 rim nicks away from Good
  • BarbercoinBarbercoin Posts: 1,033 ✭✭✭
    String 'em up!!

    Typical box stamp..... tire track.image

    WTB: Barber Quarters XF

  • TorinoCobra71TorinoCobra71 Posts: 8,055 ✭✭✭
    Time for a Return......

    TC71
    image
  • WTCGWTCG Posts: 8,940 ✭✭✭
    That isn't much damage at all as the coin is still in pristine condition. I have had the USPS and FedEx do much, much worse than that.
    Follow me on Twitter @wtcgroup
    Authorized dealer for PCGS, PCGS Currency, NGC, NCS, PMG, CAC. Member of the PNG, ANA. Member dealer of CoinPlex and CCE/FACTS as "CH5"
  • ShamikaShamika Posts: 18,785 ✭✭✭✭


    << <i>That isn't much damage at all as the coin is still in pristine condition. I have had the USPS and FedEx do much, much worse than that. >>

    USPS handed me a numismatic package with a HOLE PUNCHED CLEAN THROUGH IT!. I'm serious! They gave me a full refund of the insured value, an apology, and the post master even let me keep the now damaged item. But all I wanted was the item undamaged to begin with. image


    Buyer and seller of vintage coin boards!
  • sfs2002usasfs2002usa Posts: 897 ✭✭✭
    Not so Nice!

    Talk to the Mint . . .
  • dizzyfoxxdizzyfoxx Posts: 9,823 ✭✭✭
    image
    image...There's always time for coin collecting. image
  • dohdoh Posts: 6,457 ✭✭✭
    "What can brown do for you?" Well, not destroy your coins like FedEx I guess....I'd contact FedEx asap about that catastrophe.
    Positive BST transactions with: too many names to list! 36 at last count.
  • GATGAT Posts: 3,146
    I have experienced far more damage with UPS shipments then FedEx.
    USAF vet 1951-59
  • tightbudgettightbudget Posts: 7,299 ✭✭✭


    << <i>FEDEX: When it absolutely has to be crushed and flattened overnight.

    "Relax, it's FEDEX" >>

  • holeinone1972holeinone1972 Posts: 5,368 ✭✭✭
    Luckily platinum is a tough metal.

    Gold coin would have been flattened maybe.

    image
  • I would break the coin out of the plastic and use it as a neat pocket piece or sell it for scrap.
    image
  • airplanenutairplanenut Posts: 22,358 ✭✭✭✭✭
    Fed up with FedEx? Is UPS having its downs? Try the USPS image
    JK Coin Photography - eBay Consignments | High Quality Photos | LOW Prices | 20% of Consignment Proceeds Go to Pancreatic Cancer Research
  • Thanks
    You made my day with your smashed package picture. It was one
    of the funniest things I've seen in a long time.
    ROTFLMAO !!!!!!!!!!!!!!!!!!!!image


  • Wow... Skid Marks..."-)

    A few days ago on the news there was a story of a FedEx Truck going off an over pass...

    Packages every where, many were totaly destroyed...

    My experance is FedEx will make it right if a claim is filled...

    Always have the driver note the damage...

    My Ebay Auctions

    Currently Listed: Nothing

    Take Care, Dave
  • tcmitssrtcmitssr Posts: 1,570 ✭✭✭


    << <i>It's about the coin. If the coin looks like a 70, send it to PCGS for certification and don't sweat the box. If the coin has flaws, make them replace it and get the postage refunded too. >>



    I had a major, national, well respected dealer tell me within the last six months, that platinum boxes and papers were worth $100. bucks on their own.
  • PipestonePetePipestonePete Posts: 1,954 ✭✭✭✭✭
    I just spoke to a Mint rep and was informed that they will send out a replacement box for the coin. It only took 20 minutes and two different representatives, but they agreed to send out new packaging (this time via USPS).
  • I had a First Spouse box squished flat by FedEx. The mint agreed to send me a new box as well. I don't have it yet though.

    image
  • 7Jaguars7Jaguars Posts: 7,690 ✭✭✭✭✭
    Hey, and that is about what my packaging for my plat sets of both this year and last year after I managed to extract the individual coins from them - they need to change either the packing, the supplier or both...
    Love that Milled British (1830-1960)
    Well, just Love coins, period.
  • WTCGWTCG Posts: 8,940 ✭✭✭


    << <i>

    << <i>That isn't much damage at all as the coin is still in pristine condition. I have had the USPS and FedEx do much, much worse than that. >>

    USPS handed me a numismatic package with a HOLE PUNCHED CLEAN THROUGH IT!. I'm serious! They gave me a full refund of the insured value, an apology, and the post master even let me keep the now damaged item. But all I wanted was the item undamaged to begin with. image >>



    The USPS has done that to a few of my shipments as well. Although it is unfortunate, damage does occur while items are in transit regardless of the carrier.

    The worst damaged FedEx package I've received was a shipment in 2005 from PCGS in Santa Ana to my delivery address. The "Standard Overnight" box was one day late and was apparently ran over by a vehicle (the box had tire tread marks on one side). The center of the box was crushed to a height of about two inches. The blue PCGS box housing a submission order was crushed into plastic splinters, resulting in coin slabs that were moving around freely in the crushed cardboard FedEx box. Fortunately none of the slabs were damaged. The order was a moderately valuable submission of about five Morgans, including an 1881-O and two 1878-CC's all in MS65.
    Follow me on Twitter @wtcgroup
    Authorized dealer for PCGS, PCGS Currency, NGC, NCS, PMG, CAC. Member of the PNG, ANA. Member dealer of CoinPlex and CCE/FACTS as "CH5"
  • I am glad that the mint is sending you a new box .Are you glad that I am glad?
    If you are glad that I am glad, then I am glad that you are glad that I am glad
    that the mint is sending you a new box for your pristine Platinum proof.
    image
  • This thread has some of the funniest posts I have ever seen. Love those smashed boxes
    as much as I love looking at those AT toned coins.image ROTFLMFAO

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