PSA finds even more ways to disappoint me.

mbothner

I got my 3 card submission in the mail today. It was from the 5-day special and it only took 6 business days to grade. All 3 cards were from the 1967 Laughlin World Series set. I already have a complete set in the registy and these are upgrades. These cards are a little larger than regular cards and PSA always puts them in this way over-sized holder. I have about 80 cards from this set in these over-sized holders now. For some reason 2 of the 3 cards were put in the over-sized holders and the third card is in a much smaller perfect fit holder. Why would PSA put cards from the same set in 2 different holders in the same submission? Why did they put all my other cards from previous submissions in these ridiculously over-sized holders if they have a smaller holder that fits? And yes the cards do slide around in the over-sized holders. Then I call customer service. I get this guy who did not say his name and I never heard this guy before. I am trying to explain and he is being totally rude and keeps cutting me off and never answered any question I asked. Finally I just asked for the operations manager where I was able to leave a voice mail message. I have probably sent in 100 cards this year for mechanical errors. I am just getting very frustrated with PSA. Should I be?

brianwintersfan

POOF!

JeremyDie1

yes.

Bosox1976

Post a scan - seems ridiculous that three cards from the same sub would be holdered differently. You may want to tone down the thread title though.

lowstartmick

<< <i> You may want to tone down the thread title though. >>



or your door will kicked in during the small hours. You will be whisked away to Wayne Newton's lair and subject to systematic torture and reprogramming. Be careful .

TNTonPMS

Whatever is God's will is God's will my son . . .

mbothner

effe

Ha Ha! (sorry, that does stink)

stown

Obviously they ran out of one holder and used a suitable replacement.

lawnmowerman

I must say, I like PSA but that is just dumb.

I would send them back.

Matt

mbothner

If that is true and the cards fit into the smaller holder than why have they not been using the small holder from the beginning?

ironranger

Measure the cards. I bet the two in the large holder are actually too big to fit the the smaller holder.

julen23

very cool cards sir, never seen them b4!!!!

i agree w/ stown, they simply had to reduce overhead and threw in a "complimentary" bigger slab.

it does seem more impressive than that little slab, i mean size counts doesnt it?

julen

mbothner

The bigger slab is the one they normally use for this card whcih make me wonder why did not always use the smaller slab. The smaller one actually fits the card so why have they been using the larger slab? Why change slabs in the middle of a submission?

jmbkb4

<< <i> i mean size counts doesnt it?

julen >>



certainly, j, certainly.

Nuyauwka

Bigger slab makes it a tallboy and brings in more dinero! But I do love the 67 Laughlin issue!

Carew29

I'll say it--Make them feel it in the wallet if you want to make your point. It is the only way they will get the message.

WeekendHacker

<< <i>Then I call customer service. I get this guy who did not say his name and I never heard this guy before. I am trying to explain and he is being totally rude and keeps cutting me off and never answered any question I asked. >>


That would be someone named Joe.

Carew29

Yeah, Good luck with that!!

JeremyDie1

<< <i>

<< <i>Then I call customer service. I get this guy who did not say his name and I never heard this guy before. I am trying to explain and he is being totally rude and keeps cutting me off and never answered any question I asked. >>


That would be someone named Joe. >>

rube26105

call him up again & tell him to shut his face and look at the pics on the thread,that would pretty well explain it right there, he couldnt say a whole lot after seeing them,, i dont care if hes joe orlando or tony orlando,a pic is worth a 1000 words,,all of these places got em on support, after you push 20 buttons to talk to a human, if u get an idiot on the phone, just hang up and start over or ask to talk to thier boss till you get to the top dog,i do that to ebay alot, works great

mbothner

<< <i>call him up again & tell him to shut his face >>



I am not going to say that because it lowers me to his level. I just stick to the facts.

jmbkb4

<< <i>call him up again & tell him to shut his face and look at the pics on the thread,that would pretty well explain it right there, he couldnt say a whole lot after seeing them,, i dont care if hes joe orlando or tony orlando,a pic is worth a 1000 words,,all of these places got em on support, after you push 20 buttons to talk to a human, if u get an idiot on the phone, just hang up and start over or ask to talk to thier boss till you get to the top dog,i do that to ebay alot, works great >>



ah, come on rube -- tell us what ya really think!!!???



i love rube.

TNTonPMS

After seeing the pictures even someone who really does not know too much about cards can see how those cards can move around way too much inside those holders .

I would send pics as Randy suggested .

How the heck does something like that happen ?

Reminds me of when something similar happened to Mr Lawnmowerman's Sub not too long ago .

Mr.Lawnmowerman, what ever was the outcome with that situation?

cardbender

I've never seen that happen before, two diff. slabs for one issue.
Nice cards by the way.

The operations Mngr. at PSA is Ivan and he's excellent to deal with by the way. I'm sure he'll straighten this out for you.

rube26105

<I am not going to say that because it lowers me to his level. I just stick to the facts.>

pics pretty well show ya the facts bub-sometimes you have to sink to the level of stupid people to talk to them eye to eye
thats nice, youll never get anything done psa wise then, maybe theyll give you a little huggie bear or something,i love rube too lol- cause he just flat out tells ya how it is, like it or not
"meanwhile back at the farm......"

CDsNuts

Rube is right, call Tony Orlando.

lawnmowerman

I like rube and huggy bears too

mbothner

There is still alot of very good people at PSA and I will put Cosetta at the top of the list.

lawnmowerman

<< <i>There is still alot of very good people at PSA and I will put Cosetta at the top of the list. >>



Gayle too! Me likey her.

rube26105

i like cosetta too,talked to her several times, her names not joe and dont want to argue,shouldnt have those kind of nuts on the phone,not good customers service,should be empting trash cans lol hi lee, glad to see you made it back around, pm me with you adventures on life and the meaning of it thus far lol!!!


you know what you need matt? a pic of radars teddie bear pookie from mash lol

SDSportsFan

<< <i>

<< <i>Then I call customer service. I get this guy who did not say his name and I never heard this guy before. I am trying to explain and he is being totally rude and keeps cutting me off and never answered any question I asked. >>


That would be someone named Joe. >>





No Slabs for YOU!!!!!


Sincerely,

The Slab Nazi


Steve

Stone193

Contact the "Boss?"

One guy was so pissed at his sub that he told Joe - when I see you at the National...

"We're gonna dance..."

I guess the tone was misunderstood...

Joe's got more than cards on his mind!

RipublicaninMass

<< <i>I like rube and huggy bears too

>>




TARGET PRACTICE

jradke4

email joe. i had a problem with a card they said they wouldnt grade yet they have before. turns out, shockingly (fake grin on face), that the spec department was clueless. he got it resovled and i had the card graded at no charge.

lawnmowerman

<< <i>TARGET PRACTICE >>

rube26105

i got the slab nazi last time,hes the soup nazis brother from seinfeild you know lol