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What do you think about a dealer who.....

Sells you a coin, accepts the coin back as a return, immediately places the coin back "for sale" and takes six weeks to refund your money?

I called the dealer after three weeks and inquired about the refund. They said they are busy and just didn't have the manpower to "do the paperwork".

However, they HAD THE MANPOWER to place the coin back onto the webpage for sale.

Maybe I'm offbase, but I was a little angry.

Opinions?

WTB: Barber Quarters XF

Comments

  • PerryHallPerryHall Posts: 46,859 ✭✭✭✭✭
    Who is this dealer?

    Worry is the interest you pay on a debt you may not owe.
    "Paper money eventually returns to its intrinsic value---zero."----Voltaire
    "Everything you say should be true, but not everything true should be said."----Voltaire

  • SwampboySwampboy Posts: 13,111 ✭✭✭✭✭
    Beat me to it.

    "Inspiration exists, but it has to find you working" Pablo Picasso

  • CladiatorCladiator Posts: 18,253 ✭✭✭✭✭


    << <i>They said they are busy and just didn't have the manpower to "do the paperwork". >>

    That would have instantly put my butt in their office to personally take my coin back, or if it was too far away, a police officer in their office to retrieve my property.
  • Mr. Dealer needs to get his arse up and do the paperwork himself.
    image
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  • goose3goose3 Posts: 11,471 ✭✭✭
    how did you pay for the coin?

    Is he/she a member of the PNG? ANA?

    File some complaints on him/her. I would have by now. No excuse for that length of time.
  • BarbercoinBarbercoin Posts: 1,035 ✭✭✭
    Well, I thought they were fairly reputable. A brick and mortar business who also has a website. However, I don't feel comfortable giving names.

    I was peeved, when I saw the coin selling the next day on their website. I thought that was, well sorta like unethical. Technically, I thought the coin belonged to me UNTIL the refund process was completed. My wife told me to "chill".

    WTB: Barber Quarters XF

  • I once had a dealer take about four months to issue a refund. I didn't feel that upset because I returned the coin long after any reasonable return period.

    Depending on the dealer, where and how the coin was purchased, the price of the coin, the margin the dealer typically works on, and other circumstances, I might be really steamed or I might let it slide. The true story might be something like cash flow problems and the dealer needs the free loan, and doesn't want that news to get out. I believe that was the case with my slow refund, because the dealer went out of business about a year later in my case.

    If it isn't much money (each person has their own definition), then it certainly isn't worth getting upset over. If it is a lot of money (definition will vary for each person), and other factors are also upsetting, I might get a bit upset, especially if I needed the money to pay for necessities or an emergency.
  • CladiatorCladiator Posts: 18,253 ✭✭✭✭✭


    << <i>I thought the coin belonged to me UNTIL the refund process was completed. >>

    Unlefs there is a written contract faying otherwife I belive that ftatement is correct.
  • That dealers sounds image
    My style is impetuous, my defense is impregnable !
  • That would have instantly put my butt in their office to personally take my coin back, or if it was too far away, a police officer in their office to retrieve my property.

    Yes. Sorry, I'm a bit of a hard ass.
    image
    Spare your best friend's life!! Adopt an adult dog at your local "kill" animal shelter. You will be changed.
  • RichieURichRichieURich Posts: 8,553 ✭✭✭✭✭
    I'd be angry too. I had a company out of California who advertises in the coin papers and also has a website try to pull that same crap on me. It was an 1873-CC Seated Dollar listed as VG with some minor ticks. When the coin arrived, it had 17 holes in the date. I returned it. After waiting 3 weeks for my refund, I called to complain. "Oh, we only write refund checks once a month" they said. I told them if I didn't have my check in a week, they would be getting a visit from the local police. Somehow I got my check the next week.

    If anyone from this company wants to respond, I'm all ears!

    An authorized PCGS dealer, and a contributor to the Red Book.

  • I think that they would have lost a customer.


  • << <i>Sells you a coin, accepts the coin back as a return, immediately places the coin back "for sale" and takes six weeks to refund your money?

    I called the dealer after three weeks and inquired about the refund. They said they are busy and just didn't have the manpower to "do the paperwork".

    However, they HAD THE MANPOWER to place the coin back onto the webpage for sale.

    Maybe I'm offbase, but I was a little angry.

    Opinions? >>



    I would be very annoyed.image
    Best Regards,

    Rob


    "Those guys weren't Fathers they were...Mothers."

    image
  • MidLifeCrisisMidLifeCrisis Posts: 10,550 ✭✭✭✭✭


    << <i>They said they are busy and just didn't have the manpower to "do the paperwork".

    However, they HAD THE MANPOWER to place the coin back onto the webpage for sale. >>


    That is completely unacceptable. That dealer would not get any more of my business. As SilverEagles92 said, "Mr. Dealer needs to get his arse up and do the paperwork himself."
  • If anybody can PM me who Barbercoin and RichieURich are talking about I would appreciate it. I don't want anything to do with these 2 dealers that pull this stuff.
  • BarbercoinBarbercoin Posts: 1,035 ✭✭✭
    Evidently, this is POOR and UNACCEPTABLE dealer practice. All I can say is, I'm done with them. Trick me once, shame on me, ...... yada yada

    Good talk.
    image

    WTB: Barber Quarters XF

  • TwoSides2aCoinTwoSides2aCoin Posts: 44,615 ✭✭✭✭✭
    I think he is living pretty good at your expense.
  • CladiatorCladiator Posts: 18,253 ✭✭✭✭✭


    << <i>When the coin arrived, it had 17 holes in the date. >>

    image

    RuR, I'd like a PM on the company as well if poffible. Seeing as how they're fomewhat local to me apparently.
  • CladiatorCladiator Posts: 18,253 ✭✭✭✭✭


    << <i>When the coin arrived, it had 17 holes in the date. >>

    image

    RuR, I'd like a PM on the company as well if poffible. Seeing as how they're fomewhat local to me apparently.
  • Who gets a coin without paying for it? So when I give it back shouldn't it work the same?
  • BarbercoinBarbercoin Posts: 1,035 ✭✭✭
    Well, if businesses continually do thisy, then they have a free source of "working capital" ............... at the customer's expense.

    This "used" to be a common practice, until electronic payments came onboard.

    Like I have money to loan out... Ha!

    WTB: Barber Quarters XF

  • habaracahabaraca Posts: 2,049 ✭✭✭✭✭
    so out the sleeze dealer. help protect your fellow collectors here.
    If he is out of line in that dealing he probably is in MOST dealings if he can get away with it.

    You go into small stores all the time and see bounced checkes form customers hanging on the wall.
    Let the world know.

  • mrearlygoldmrearlygold Posts: 17,858 ✭✭✭
    That's bad.
  • habaracahabaraca Posts: 2,049 ✭✭✭✭✭
    WHY????

    What is bad is a dealer that acts like that. This forum is full of stories like that and all anyone ever says is well don't go back.

    Well if you won't go back why should we go at all.

    Would you reccomend this dealer to your friends widow to help her out???

    WHY protect BAD dealers?

    and yes I feel a bit testie today.
    Sorry if I offend anyone.
  • TwoSides2aCoinTwoSides2aCoin Posts: 44,615 ✭✭✭✭✭
    What's bad is that a dealer would not give a guy his money back immediately. I think you took "That's Bad" from mrearlygold, as a response to your post, habaraca...

    It's possible the dealer could be short cash, in which case, a simple explanation might help a consumer understand the "brush-off".
  • BigEBigE Posts: 6,949 ✭✭✭
    Barbercoin, I would give the guy a break-I bet you get your money within 2 weeks----------------BigE
    I'm glad I am a Tree
  • mrearlygoldmrearlygold Posts: 17,858 ✭✭✭
    Right, Twosides
  • habaracahabaraca Posts: 2,049 ✭✭✭✭✭
    thanks

    Either way I feel better I got to vent.

    I had a similiar a few years ago on ebay. returned the coin and saw it a few days later on auction again.

    dealer never said he got it or acknowledged the return, took weeks for a refund.
    I even mentioned I saw he had relisted it, he kept ignoring my e-mails.
    Finally I threatened NEG feedback and same day got the I am sorry response,,,,, check is in the mail.

    anyway peace and love.

  • stmanstman Posts: 11,352 ✭✭✭✭✭


    << <i>It's possible the dealer could be short cash, in which case, a simple explanation might help a consumer understand the "brush-off". >>



    Short on cash, but has the customers money for 6 weeks with no refund? I know, the glass of water is half full.image

    What's that phrase about urinating on someone's leg and tellin' them it's raining? Oh well, your answer sounded good and positive and that's what it's all about. Enjoy the "Hobby" and everyday is a Holiday. Gawd bless!!
    Please... Save The Stories, Just Answer My Questions, And Tell Me How Much!!!!!
  • stmanstman Posts: 11,352 ✭✭✭✭✭


    << <i>They said they are busy and just didn't have the manpower to "do the paperwork". >>



    Yes, the worlds excuse by default..... "Busy." But like he said, not too busy to get it back up for sale. Hahaha
    Please... Save The Stories, Just Answer My Questions, And Tell Me How Much!!!!!
  • BlindedByEgoBlindedByEgo Posts: 10,754 ✭✭✭✭✭
    I think little of dealers like that. You must out him here image
  • TwoSides2aCoinTwoSides2aCoin Posts: 44,615 ✭✭✭✭✭


    << <i>

    << <i>It's possible the dealer could be short cash, in which case, a simple explanation might help a consumer understand the "brush-off". >>



    Short on cash, but has the customers money for 6 weeks with no refund? I know, the glass of water is half full.image

    What's that phrase about urinating on someone's leg and tellin' them it's raining? Oh well, your answer sounded good and positive and that's what it's all about. Enjoy the "Hobby" and everyday is a Holiday. God bless!! >>



    You're close... but not quite there yet image
  • stmanstman Posts: 11,352 ✭✭✭✭✭


    << <i>I think he is living pretty good at your expense. >>



    I think you probably had it right on your first post.

    Me? I'd give the poor guy a break ya know, because it ain't my money.image

    Edited for spelling, again.
    Please... Save The Stories, Just Answer My Questions, And Tell Me How Much!!!!!
  • TwoSides2aCoinTwoSides2aCoin Posts: 44,615 ✭✭✭✭✭
    Stman...
    In my younger days , I would have just reacted once and regretted my actions... then I started reasoning when I began walking upright image ...
    I am not making excuses for the dealer, only suggestions as to why he might be so creepy to his customer. I 'm not here to judge anyone.
  • PerryHallPerryHall Posts: 46,859 ✭✭✭✭✭


    << <i>

    << <i>I thought the coin belonged to me UNTIL the refund process was completed. >>

    Unlefs there is a written contract faying otherwife I belive that ftatement is correct. >>



    Does anyone ever proofread anymore?



    Worry is the interest you pay on a debt you may not owe.
    "Paper money eventually returns to its intrinsic value---zero."----Voltaire
    "Everything you say should be true, but not everything true should be said."----Voltaire

  • Being too busy to write a check is just so much BS. The dealer is obviously in a cash crunch.
    He is hoping to sell YOUR coin and MAYBE then pay you that which is yours.
    It is one thing to ask for a week or two right up front and just putting you off with phoney excuses.
    I agree with those who think you should take immediate action before it's too late.
    I also believe members of this forum ought to be apprised of his identity so as not to be bamboozled the way you were. Dave W




    David J Weygant Rare Coins website: www.djwcoin.com
    dalias13@hotmail.com
  • roadrunnerroadrunner Posts: 28,313 ✭✭✭✭✭
    Be careful who you give coins too as well, whether consignment or otherwise. This is the kind of market where someone can go down ay anytime. Beavertown coin of NJ did this to me when they got cash poor following the 1990 down turn. Ended up costing me thousands when they finally went belly up. Yet bad dealers like that remain ANA life members, PCGS/NGC authorized dealers, and reopen the store a few miles away and continue doing business.

    One west coast dealer has made a career of going bankrupt and coming back out. Good business plan if you can find the customers!
    A Maryland dealer in the late 1980's got shutdown by the FEDs looking for a money laundering scheme. I had a $5,000 coin with him at the time and took a fraction of that home when the dust cleared. Be careful who you deal with. Not everything is as it appears.

    Beavertown =
    image

    roadrunner
    Barbarous Relic No More, LSCC -GoldSeek--shadow stats--SafeHaven--321gold
  • BroadstruckBroadstruck Posts: 30,497 ✭✭✭✭✭
    Must be a very small B&M as I think the dealer spent your funds, and was trying to find another buyer so he could raise the capital to refund you?

    I don't think your off base at all!

    There's an auction firm that took 7 weeks to postmark and ship a coin to me after my 4 figure check cleared. This was my LAST purchase with them EVER, as I couldn't get anyone there to understand that this is just terrible customer service.
    To Err Is Human.... To Collect Err's Is Just Too Much Darn Tootin Fun!


  • << <i>Be careful who you give coins too as well, whether consignment or otherwise. This is the kind of market where someone can go down ay anytime. Beavertown coin of NJ did this to me when they got cash poor following the 1990 down turn. Ended up costing me thousands when they finally went belly up. Yet bad dealers like that remain ANA life members, PCGS/NGC authorized dealers, and reopen the store a few miles away and continue doing business.

    One west coast dealer has made a career of going bankrupt and coming back out. Good business plan if you can find the customers!


    Beavertown =
    image

    roadrunner >>




    This must be the guy who wrote all the bad checks at FUN. You know the guy who is always on the phone? Who grew a beard to change his look?
    They say a complete uncirculated set of his business cards is worth a fortune.
    Seriously, it is very unsettling to see dealers at all the shows continuing to do business with this character. Including many who publicly swore they never would again. This includes the auction houses who he stuck and are now ready to be stuck again.
    It's so easy for him to outbid everyone when he knows if he can't sell the coins he can just go south again, change the name of his firm and repeat the process.
    If nobody would deal with him he would have to find another occupation in which to screw people.
    I just can't wait to hear their heart wrenching tales of woe when they get it up the wazoo again.
    I, for one, have informed him in no uncertain terms that I do not wish to have any business dealings with him whatsoever. Period. Dave W




    David J Weygant Rare Coins Website: www.djwcoin.com
    dalias13@hotmail.com


  • << <i>Sells you a coin, accepts the coin back as a return, immediately places the coin back "for sale" and takes six weeks to refund your money?

    I called the dealer after three weeks and inquired about the refund. They said they are busy and just didn't have the manpower to "do the paperwork".

    However, they HAD THE MANPOWER to place the coin back onto the webpage for sale.

    Maybe I'm offbase, but I was a little angry.

    Opinions? >>


    Playing a bit of devil's advocate here....
    What were the tearms of the sale...??
    Was it a normal coin sale price or a discounted and reduced price...??
    Just wondering....image......Usually a reputable dealer will refund immediatly ....
    ......Larry........image
  • DoogyDoogy Posts: 4,508


    << <i>However, they HAD THE MANPOWER to place the coin back onto the webpage for sale.

    >>



    sounds like a scumbag. if your coin is on their webpage with a online checkout option, just "but it" and take it off their webpage. that oughta miff 'em a bit; they deserve it.

  • BarbercoinBarbercoin Posts: 1,035 ✭✭✭
    To bring this topic to a close, I need to add more information:

    1. Thanks for a wonderful array of perspectives.

    2. This event happen earlier this year and has since been resolved. As I said in my original thread, the refund was received after 6 weeks. I just never thought to pose this issue to the forum. Now that I did, I am really glad.

    3. I've decided not to publically disclose the dealer's identification for the following reasons:
      The amount of money concerned was not excessive.
        My credit card company deducted the finance charge
          This company has [probably] earned credibility over the years or they would not be in business
            I'm giving them the benefit of the doubt that this was an isolated incident
              I will not shop there again

              Again, thanks for all your support and advice.

              John

              WTB: Barber Quarters XF

            • RussRuss Posts: 48,514 ✭✭✭
              These "a dealer screwed me" threads are pointless without identifying the dealer.

              Russ, NCNE
            • PerryHallPerryHall Posts: 46,859 ✭✭✭✭✭


              << <i>
                This company has [probably] earned credibility over the years or they would not be in business
                  I'm giving them the benefit of the doubt that this was an isolated incident
                    I will not shop there again >>



                    You defend them yet you won't shop there again? Makes no sense to me. I think you're not revealing this dealer's identity because there is more to the story than you are letting on.




                    Worry is the interest you pay on a debt you may not owe.
                    "Paper money eventually returns to its intrinsic value---zero."----Voltaire
                    "Everything you say should be true, but not everything true should be said."----Voltaire

                  • roadrunnerroadrunner Posts: 28,313 ✭✭✭✭✭
                    DW,

                    The west coast dealer first tried to smoke me back in 1974. I recall ordering a VF or XF small eagle bust dollar and a choice BU barber half. I was only 20 at the time and his Coin World ads seemed to be above board. When I got them, the bust dollar had massive deep scratches on it, and the Barber was hairlined all across the face. I thought it was a joke. I returned both coins and got my money back. It was my first and last deal with him.

                    roadrunner
                    Barbarous Relic No More, LSCC -GoldSeek--shadow stats--SafeHaven--321gold
                  • BarbercoinBarbercoin Posts: 1,035 ✭✭✭
                    To be fair to all, Miller's Mint was the dealer who I am referring to.

                    I just researched the threads and found mixed opinions on the company. My experience wasn't good, but there were some who loved him. Funny, I did find another forum member who waited 6 weeks for his refund.

                    John

                    WTB: Barber Quarters XF

                  • Terms and conditions of Millers Mint...
                    The reason why I posted this is I am in the neighborhood of Miller's Mint.I have no knowlege of your dealings but in fact I recieved Harry's Sampler this morning.They are very courteous folks in person.Very pleasurable.
                    ......Larry........image
                  • funny he had the time to relist it but no time to issue a refund.
                    my ebay items BST transactions/swaps/giveaways with: Tiny, raycyca,mrpaseo, Dollar2007,Whatafind, Boom, packers88, DBSTrader2, 19Lyds, Mar327, pontiacinf, ElmerFusterpuck.
                  • PerryHallPerryHall Posts: 46,859 ✭✭✭✭✭


                    << <i>funny he had the time to relist it but no time to issue a refund. >>



                    Maybe he's having a cash flow problem. image

                    Worry is the interest you pay on a debt you may not owe.
                    "Paper money eventually returns to its intrinsic value---zero."----Voltaire
                    "Everything you say should be true, but not everything true should be said."----Voltaire

                  • TwoSides2aCoinTwoSides2aCoin Posts: 44,615 ✭✭✭✭✭
                    You guys are getting me worried about a coin that was shipped to me 9 days ago and hasn't arrived...
                    image

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