ebay seller policy change
cravetopps
Posts: 1,134
Dear ****,
We're writing to tell you about an important announcement we've made concerning eBay policies and standards for seller performance. eBay is taking steps to protect the interests of good sellers like you and the consumer's overall experience on eBay.
First of all, we assure you that your current level of performance exceeds the standards. Congratulations and thank you.
Sellers are expected to perform in a manner resulting in a consistently high level of buyer satisfaction. If, over a 90-day period, a seller's interactions with buyers result in greater than a 5% level of buyer dissatisfaction as evidenced by negative/neutral feedback and/or Item Not Received complaints, that seller will be considered in violation of eBay's Seller Non-Performance policy. Note we're currently not including Detailed Seller Ratings in the enforcement of this policy since they're so new to the marketplace.
As a seller in good standing, you're well aware that buyer satisfaction is vital to your continued success -- and the continued success of eBay. Thank you for your solid track record and continued commitment to good customer service. We're confident that enforcing this policy will go a long way to keeping eBay a great place to buy and sell for you and for all our users.
Sincerely,
eBay Trust & Safety
We're writing to tell you about an important announcement we've made concerning eBay policies and standards for seller performance. eBay is taking steps to protect the interests of good sellers like you and the consumer's overall experience on eBay.
First of all, we assure you that your current level of performance exceeds the standards. Congratulations and thank you.
Sellers are expected to perform in a manner resulting in a consistently high level of buyer satisfaction. If, over a 90-day period, a seller's interactions with buyers result in greater than a 5% level of buyer dissatisfaction as evidenced by negative/neutral feedback and/or Item Not Received complaints, that seller will be considered in violation of eBay's Seller Non-Performance policy. Note we're currently not including Detailed Seller Ratings in the enforcement of this policy since they're so new to the marketplace.
As a seller in good standing, you're well aware that buyer satisfaction is vital to your continued success -- and the continued success of eBay. Thank you for your solid track record and continued commitment to good customer service. We're confident that enforcing this policy will go a long way to keeping eBay a great place to buy and sell for you and for all our users.
Sincerely,
eBay Trust & Safety
Mark B.
Seeking primarily PSA graded pre-war "type" cards
My PSA Registry Sets
34 Goudey, 75 Topps Mini, Hall of Fame Complete Set, 1985 Topps Tiffany, Hall of Fame Players Complete Set
Seeking primarily PSA graded pre-war "type" cards
My PSA Registry Sets
34 Goudey, 75 Topps Mini, Hall of Fame Complete Set, 1985 Topps Tiffany, Hall of Fame Players Complete Set
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