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Three weeks to get there, and it arrives looking like this.
Russ
Posts: 48,514 ✭✭✭
For the life of me, I can't figure out how the post office can punch a hole in the package like that.
Fortunately, my buyer is a peach. I wish all eBay bidders were as cooperative and understanding as this guy.
Russ, NCNE
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Comments
<< <i> we care >>
I wonder how something like that happens. It almost looks like some tried to steal the coin but they forgot the coin.
<< <i>Was the actual coin damaged? >>
Coin itself is fine.
<< <i>I love the WE CARE slogan on the plastic bag that they put that miserably cared for package in. >>
Yeah, that gave me a bit of a chuckle out of this situation.
Russ, NCNE
<< <i>Are you going to file a claim? >>
On damaged stuff, the recipient has to initiate the process on his end because it has to be taken to the local post office for inspection. He hasn't decided yet whether to file a claim or send it to PCGS for reholder. I Expressed Mailed the necessary documentation to him in case he decides on the former. I also told him if he decides on reholder, I'll pick up the tab.
Russ, NCNE
<< <i>
<< <i>Are you going to file a claim? >>
On damaged stuff, the recipient has to initiate the process on his end because it has to be taken to the local post office for inspection. He hasn't decided yet whether to file a claim or send it to PCGS for reholder. I Expressed Mailed the necessary documentation to him in case he decides on the former. I also told him if he decides on reholder, I'll pick up the tab.
Russ, NCNE >>
Other than the cost of re-holdering, there probably is not much else you could claim for damages (other than pain and suffering). P.O. insurance claims are a PITA, at least they have been for me in the past.
Keeper of the VAM Catalog • Professional Coin Imaging • Prime Number Set • World Coins in Early America • British Trade Dollars • Variety Attribution
I once dropped an identically packed parcel from a 60 ft. tower (onto concrete) to show UPS that they could inflict more damage to the package than a 60 ft. drop.
I'm glad the coin was ok.
I knew it would happen.
<< <i>if he decides on reholder, I'll pick up the tab. >>
Now that is customer service! I wish all sellers on eBay would stand behind their product like that. "The Way It Should Be."
torn envelope with no coin.
<< <i>I hope the mailman who was carrying it wasn't injured. >>
It was probably 'friendly mailman fire'...
<< <i>Was there a shpping label on the mailer or did you mail it at the post office. >>
It was mailed at the post office and manually processed.
<< <i>The damage looks like it got caught in the postage cancelling machine. The pacakage does not look like it was 3/4" thick so this may be the case. The pacakage does not look like it was 3/4" thick so this may be the case. >>
It's more than 3/4" thick. The Safetmailer puts these over the top.
Russ, NCNE
<< <i>
<< <i>Was there a shpping label on the mailer or did you mail it at the post office. >>
It was mailed at the post office and manually processed.
<< <i>The damage looks like it got caught in the postage cancelling machine. The pacakage does not look like it was 3/4" thick so this may be the case. The pacakage does not look like it was 3/4" thick so this may be the case. >>
It's more than 3/4" thick. The Safetmailer puts these over the top.
Russ, NCNE >>
From my experience, a safTmailer in a buble mailer is not enough to meet the 3/4" minimum. I like to wrap the saftmailer in bublewrap before putting it inside the mailer.
<< <i>For the life of me, I can't figure out how the post office can punch a hole in the package like that. >>
They needed to see the coin. They don't like to steal sight-unseen. I guess they decided to pass on the Elgin.
CG
<< <i>From my experience, a safTmailer in a buble mailer is not enough to meet the 3/4" minimum. >>
I'd suggest you measure it at it's thickest point, (which is the post office criteria), because if you're shipping a slab inside a safetmailer inside a bubble envelope, you're wrong. I've shipped thousands of these.
Russ, NCNE
<< <i>Looks like it missed the 3/4' min. >>
No, it didn't. And, even if it did it wouldn't matter. It was manually processed as a first class parcel.
Russ, NCNE
<< <i>For the life of me, I can't figure out how the post office can punch a hole in the package like that. >>
I worked in mailroom in college they used postal equipment. So I've seeen this before. It happens when the sorter gets a package that is not aligned. The wheels can rip through flesh so sucking and crushing this package is not a problem.
It should have never gone through the machine in the first place. Rookie mistake in the post office.
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<< <i>I Expressed Mailed the necessary documentation to him in case he decides on the former. I also told him if he decides on reholder, I'll pick up the tab. >>
How much is the coin worth? I'd a waited till he decided what he wanted and used certified mail to get any documents to him.
<< <i><< I Expressed Mailed the necessary documentation to him in case he decides on the former. I also told him if he decides on reholder, I'll pick up the tab. >>
How much is the coin worth? >>
Sold for around $350.
<< <i>I'd a waited till he decided what he wanted and used certified mail to get any documents to him. >>
Why?
Russ, NCNE
Why?
.....
Because certified is traceable and a good deal cheaper than express mail. Was speed really of that much essence here? Especially since he didn't even know if he wanted the documents.
<< <i>Because certified is traceable and a good deal cheaper than express mail. >>
Express Mail is also traceable, and I don't care about the costs.
<< <i>Was speed really of that much essence here? >>
Yes it is. If I were in his shoes, I would want the documents as quickly as possible.
<< <i>Especially since he didn't even know if he wanted the documents. >>
He did want the documents. He simply hadn't decided as of today which direction to go. But, it he decides tomorrow that he wants to file a claim, he'll have them in-hand and ready.
Russ, NCNE
>>>My Collection
Every single Heritage catalog I receive is damaged to some degree. I think the USPS is using them as frisbees during lunch.
<< <i>
<< <i>if he decides on reholder, I'll pick up the tab. >>
Now that is customer service! I wish all sellers on eBay would stand behind their product like that. "The Way It Should Be." >>
Agreed. Not many would even offer that!
I feel your pain. At least the coin is not damaged.
I had a slab in a #10 envelope and the cardboard packing come completely destroyed. They ran that one through the machine. I sure was disappointed.
I am glad that your buyer is being nice about the whole thing.
Jonathan
<< <i>
<< <i>Looks like it missed the 3/4' min. >>
No, it didn't. And, even if it did it wouldn't matter. It was manually processed as a first class parcel.
Russ, NCNE >>
I have shipped the same way and the PO people have had a hard time deciding if it was parcel. They drop it through a slot in cardboard and becuase it just barely go hung up they went parcel but it was pretty close to skipping the parcel designation. Regardless, they didnt need to run it over with a postal service semi.
Recently, while speaking to a USPS counter person, she stated that the 3/4 inch thick rule no longer applies since the recent increase. She said that delivery confirmation is now obtainable for completely flat envelopes, which in the past was not so. The point (if this is true) is that you can obtain delivery confirmation on a completely flat envelope without any more protection of the contents of the envelope. Cheaper to ship by anyone's standards without the added cost of packing materials.
Boxes are the way to ship along with added protective contents.
<< <i>HAHAHAHAHAHAHAHAHHAHAHAHAHA
That's very insensitive of you.
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I believe that some times folks at the USPS 'accidentally' pop holes in some of the
boxes. I purchased a lot of coins a while back and when I got them, there was a
hole in the side of the box that looked a lot like yours. Fortunately, the coins had
been wrapped in several thick plastic bags, so none were lost.
This would probably the casual thief, but if someone wanted into it, they could
do so with tools.
What do you guys think?
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I could be called a Slab-Safe(tm) shipping box.
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-------------------------
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Looks like you solved the crack out problem. Wonder if the P.O. could do that to a SEGS holder?
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<< <i>Russ,
Looks like you solved the crack out problem. Wonder if the P.O. could do that to a SEGS holder? >>
Funny you should mention that. My buyer said that maybe he should just have the post office do his crackouts from now on.
Russ, NCNE
<< <i>
<< <i>Russ,
Looks like you solved the crack out problem. Wonder if the P.O. could do that to a SEGS holder? >>
Funny you should mention that. My buyer said that maybe he should just have the post office do his crackouts from now on.
Russ, NCNE >>
Sounds just like you said, a good buyer to deal with. He realizes it wasn't your fault and is being reasonable. That certainly makes situations like this more tolerable.
Hoard the keys.